Motor City Chrysler

Terrible experience with financing options and the salesman. We left the dealership because we told them we are not trying to haggle we just don’t want expensive payments and this doesn’t match our ne salesman. We left the dealership because we told them we are not trying to haggle we just don’t want expensive payments and this doesn’t match our needs so we left. They called us back to offer more incentives and the cost was way over what we said would be our top budget. It was uncool to offer something yiu can’t even come close to especially once we had already left and said no. I’d be weary of someone who had tons of sales awards on the wall. It doesn’t mean that they are a good salesperson it means they will do whatever it takes to get the sale. There is a difference. We would never go back there they meet the definition of car salesman! He wasted our time and made us think this sale was possible when he knew it wasn’t. We were leaving to go to a different dealership and he called us back promising so much more than he could offer. At the end of the day I’m mad at myself for trusting this person as they were so misleading. More

I am personally pleased to have dealt with this company and the person named Marven. He has been very helpful in getting me the car that I need in my daily life and it has been a great deal for me. Thank y and the person named Marven. He has been very helpful in getting me the car that I need in my daily life and it has been a great deal for me. Thank you Marven and thank you Motor City Chrysler. More

I took my RAM truck to this dealership a couple of years ago. The truck had a grinding noise. They greased it instead of fixing the problem so I couldn’t hear the noise anymore. It’s almost like they bet on ago. The truck had a grinding noise. They greased it instead of fixing the problem so I couldn’t hear the noise anymore. It’s almost like they bet on me coming back. I went back few months later to explain that even though I had not come sooner the problem had worsened. They charged me 5K and later gave me a discount to 4K+ to change my back shaft. They installed a used one for me. After waiting for 4 weeks they finally fixed it. As soon as I drove off the lot, the car was making noises again. I mentioned to them and took it back. I paid for an inspection and they told me it was just my tires making noise. To this day I have not felt like spending more money to get this truck fixed, a lot has changed in my life and the service I had there I will never forget. It’s full of a bunch of people who look down on their customers and act like we don’t pay the same money. After this encounter, a chain of other problems just came down my life. These people took my money but provided the most horrible service ever More

Worst service, very disrespectful, never had such a bad experience as I’ve had with Wayne. experience as I’ve had with Wayne. More

Chantal and Andrea were a great team, a pleasure to work with. A lost part of business is follow up, communication, let’s remember why a business succeeds, it’s based on your clients. These younger women with. A lost part of business is follow up, communication, let’s remember why a business succeeds, it’s based on your clients. These younger women really appealed to my age for developing a personal connection. Chantal will forever be my car salesperson, where you go, I’ll follow! Yay! Faith in humanity RESTORED! More

Very clear and easy to understand what I was buying. Excellent customer service. Will return. Excellent customer service. Will return. More

I Wanna thank Jack from motor city chrysler what an experience it was from start to finish so fast thank you so much I’ll definitely be back if anyone out there I highly recommend motor city Chrysler y experience it was from start to finish so fast thank you so much I’ll definitely be back if anyone out there I highly recommend motor city Chrysler you guys are the best and yes definitely number 1 dealer ship in the city. Thank You Patric Olczak More

Poor customer service. My jeep was to be serviced and ended up breaking down on the road. I called the sales Manager Erik Belanger. Not only was he condescending. I do not My jeep was to be serviced and ended up breaking down on the road. I called the sales Manager Erik Belanger. Not only was he condescending. I do not recommend this dealership at all. More

I own a Dodge Ram purchase for Motor City Chrysler I purchased the $2,000 lifetime oil spray I brought my truck in already for rust on the bumper and I was told to get chrome polish and now I have calle purchased the $2,000 lifetime oil spray I brought my truck in already for rust on the bumper and I was told to get chrome polish and now I have called and said I have bubbling on the hood due to upcoming rust and this was in July and I was told I could not bring it in for pictures or to be looked at it till September according to head office terrible service at this dealership More

Happy with the saleman and the truck. Not so happy with the paperwork experience. Be sure to get a copy of the sales agreement when you order and insure the final document reflects what Not so happy with the paperwork experience. Be sure to get a copy of the sales agreement when you order and insure the final document reflects what was agreed to. More