Moose Jaw Ford Sales Ltd.

Lack of customer care and customer is always wrong. Proof has been provided and I feel that no one actually listens. This experience has been awful and upsetting with a lot of mixed emotions. One of Proof has been provided and I feel that no one actually listens. This experience has been awful and upsetting with a lot of mixed emotions. One of the top of the line cars has been an issue since 700km and now things are considered allowable as it won’t cause any safety issues but if you don’t know what is causing the issues how do you know it won’t be a safety concern. Email was sent to me a my correspondence given back to three people and still have no direction. We have been labelled unprofessional with our frustrations and I am even nervous to leave this response because our last negative survey landed us a meeting in the dealership. We have been told that “Ford does not make the quality of vehicles like they used” to which is very upsetting as we are out thousands of dollars. Even if this is the last step to this one issue, the other multiple issues are not addressed. Just want to feel like someone cares because when push comes to shove and the shoe is on the other foot, these people would not be happy also. Why do we have to be ok with it? More

Very helpful, very fast and accommodating! ! The staff are always so kind and welcoming! I would recommend this dealership to anyone ! ! The staff are always so kind and welcoming! I would recommend this dealership to anyone ! More

Service was fantastic and quick even when we had to order parts. Detailing was impeccable. My vehicle feels brand new. Detailing at mj ford was recommended to me and I can see why. Made a returning customer parts. Detailing was impeccable. My vehicle feels brand new. Detailing at mj ford was recommended to me and I can see why. Made a returning customer out of me More

Very helpful and accommodating to all need would definitely go back in the future for another car definitely go back in the future for another car More

Staff are always friendly and knowledgeable. Vehicle was in and out in a timely manner. Vehicle was in and out in a timely manner. More

The staff was great, welcoming, and helped remedy my issue. Word word word word word issue. Word word word word word More

We recently bought winter tires, and they are absolutely fantastic! The traction is incredible, making driving in the snow a breeze. Plus, we got free tire storage, which is a huge bonus! ⭐👏 we absolutely fantastic! The traction is incredible, making driving in the snow a breeze. Plus, we got free tire storage, which is a huge bonus! ⭐👏 we highly recommend, Thanks Jeremy and Ryan. More

I was hoping they would tell me a bit more of the things that need to be replaced in my car. I recently went to a mechanic, i have a worn out sway end bars. I don’t know if they really do their multipoint c that need to be replaced in my car. I recently went to a mechanic, i have a worn out sway end bars. I don’t know if they really do their multipoint check. More

Excellent service. Work was done promptly and at a good price. Shuttle service was great! Work was done promptly and at a good price. Shuttle service was great! More

Jeremy explained the problem very professionally, very happy with the service, will be back for service happy with the service, will be back for service More