Mississauga Kia

Worst experience ever. They lie, cheat and almost steal from you. Never return your calls and when you confront them, they lie right to your face. Any review that says they They lie, cheat and almost steal from you. Never return your calls and when you confront them, they lie right to your face. Any review that says they're a 5, is probably family of someone at the dealership or was asked to give them a good review by someone at the dealership. More

Don’t deal with shiv he does not take ownership for his learning mistakes. He will say things like maybe it’s my fault. He is not quick to get back to you. And he doesn’t try to find solutions for your pro learning mistakes. He will say things like maybe it’s my fault. He is not quick to get back to you. And he doesn’t try to find solutions for your problems. I would deal with anybody there but shiv. He will sell you extras you don’t need which was our bad for buying. Buttttt Nick service colleague is a 5 star for sure More

Went to purchase a Carnival from this dealership. Price was not given on the website and I realize why. Thousands of dollars in add on fees that MUST BE PAID in order to purchase the vehicle. Sales Price was not given on the website and I realize why. Thousands of dollars in add on fees that MUST BE PAID in order to purchase the vehicle. Sales person was useless. This happened twice. At first, the sales person did not want to make a real Offer to Purchase" for the vehicle, just wrote the final price on a piece of paper. I had to ask for the breakdown of the price. I do know why they did not want to provide the paper, they were embarrassed about the add on fees. The funniest was the theft benefit program -$999 what a joke, not to mention a whole bunch of other useless extras. They tried to sell winter tires with steel rims and rubber mats for an extra $5,000. I tried to hold my laugh in. All said and done, an enlarged asking price. Obviously ill informed people must be accepting these fees and just accepting them. The sales person said it is just how they do business. Yes, Not MINE! Never mind the sales manager hiding behind his little area, afraid to come out and meet the customer, obviously not caring about selling the vehicle to me. For a few extra dollars I might as well purchase a Honda Odyssey which has the quality and years leading the market in this category. Oh, good luck trying to find a parking space on the lot. I have visited 8 other Kia dealerships in the last few months in search of the carnival and all of them were 1000x's better then this one which is why I am writing this review. The sad thing is I visited this one twice in hopes of a purchase for my wife. Happy Friday :) More

Whilst the sales person was super friendly, as was the receptionist, the financing experience was not. Things promised to me were not met. I was then gaslit. Over the years, service department has proved receptionist, the financing experience was not. Things promised to me were not met. I was then gaslit. Over the years, service department has proved to be deceitful in their dealings, only to get money out of me. am quite disappointed with my experience thus far. I further am disappointed by the service department as they keep losing my details even though have been coming here for 6 years. Seems there has been a shift in management and the new bunch is just terribly rude. bad service all round. I definitely don't recommend them to anyone. I recently called 5 times to get someone to help and they put the phone down on me and I got zero help. asked to speak to a Service manager but this person too picked up and put down and never got a call back. Atrocious service is an understatement. rather take your car somewhere else. this will be last time I bother going here More

Dealership has really declined since new ownership… calls are on hold for 20-30 minutes every time i call… follow up is sketchy at best and requires customer to keep calling back especially if issue is cover are on hold for 20-30 minutes every time i call… follow up is sketchy at best and requires customer to keep calling back especially if issue is covered by warranty… everything is “challenged” by new management whether it is if items purchased prior to their take over or whether a faulty part needs to be replaced… it seems the customer is never right… Kia’s are great vehicles - just do not buy or get serviced from Mississauga Kia More

Many thanks to the new management and sales team at the KIA dealership in Mississauga, very capable of providing a pleasant and reassuring business atmosphere. I am very content to have purchased a vehicle KIA dealership in Mississauga, very capable of providing a pleasant and reassuring business atmosphere. I am very content to have purchased a vehicle from this location. I recommend anyone not to overlook this place before making a final decision for a KIA vehicle. More

PLEASE read before singing anything with them (avoid this dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealers dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealership prior to signing with them. I just hope this review can help others avoid the mistake we made. I would recommend going elsewhere. Yes, the KIA is a good car; however, the customer service at Mississauga KIA is sadly lacking. In my experience, you will be happy with them UNTIL your car breaks down or has an issue. In which case, the repairs might take ages as others have pointed out. Our completely brand new car broke down very shortly after purchasing it, and we were told very inconsistent messaging regarding how long it would take to fix our car due to them not having the part available (which is a major part that the car needs to function). We are now stuck paying for a lease for a car we do not know when we are going to get back. If something is wrong, the dealership should try to be empathetic and provide the best service, but they unfortunately failed to do so. I understand mistakes can happen, but ensuring your customers feel satisfied with your service should be a number one priority, which this dealership did not do. More

I would have given a zero if I could. I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at 9am. Finally heard from them at 945 saying they would get back to me soon. Asked a few questions and then told me it was sold yo someone else. Not honest, have no integrity. More

Their Service is really awesome. Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this place 💯% More

Mississauga Kia provides reliable, cost effective service and meets all their commitments for keeping me advised and up to date for service completion times. and meets all their commitments for keeping me advised and up to date for service completion times. More