Mills Motors Buick GMC
Oshawa , ON
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Unable to pump gas Had issues with our 2017 Buick Verano recently when we were unable to pump gas at the normal flow rate without having the pump nozzle continually shut Had issues with our 2017 Buick Verano recently when we were unable to pump gas at the normal flow rate without having the pump nozzle continually shut off at numerous stations. We had several frustrating dealership attempts to diagnose the problem with no success even after the fuel tank was replaced. Finally at the last visit it was decided to replace the entire fuel filler pipe assembly. Somehow with all the safety features built into new cars, replacing that filler pipe solved the problem. In the last several days, no problems pumping gas. All Parts and labour was covered--- NO Charge. Thank you, Service Department staff, and a special Thank You to Don Switzer for his input. More
Collision and Paint Center Update July 26th. ORIGINAL REVIEW WAS 2 STARS. received a call from Jon at Mills Motors who made a next day appointment to review the work. Jon immedi Update July 26th. ORIGINAL REVIEW WAS 2 STARS. received a call from Jon at Mills Motors who made a next day appointment to review the work. Jon immediately asked us what our concerns were when we dropped off the car. He agreed the job was not performed properly and had it fixed within 24 hours. They aligned the rear door properly, re-painted a small section on the front and rear door. They polished out some scratches that were left. They vehicle was cleaned in the inside and out. Jon also arranged a rental for the day at no charge. To say the least Jon made what was originally a really bad experience into something that my faith is restored if I was to do business again with Mills. So to the Principle owner and GM at Mills make sure you thank Jon for going above and beyond My 2017 Ford Escape was backed into by another driver causing minor damage to the rear passenger door. My insurance recommended Mills as the preferred repair center in the area. It took over 2 hours to get the quote done. Most of this time was actually waiting for someone to show up at the collision center as it was left unattended. We had asked several sales reps if they could ask someone to assist, each time they said they will let the manager know you are waiting. Upon completion of the quote we were booked in for 3 weeks later. Vehicle was in the shop for a week and a half. My wife picked it up and upon returning home I noticed that the door panel no longer lines up correctly to the rear fender or front door. Sticks out far too much. Not nearly within tolerance for any body panel. I also noticed that they must have been having troubles lining up the door panel because at some pint the rear door and front door made contact as the paint is now chipped on both the doors. Poor workman ship and what makes it worse is that they did not even inspect the car before sending it home. Dust inside the car from sanding I guess, not sure. I had to clean it all up. Called to report the problem and they requested for me to come back in 2 weeks to drop it off again. I did take it to my Ford dealer who said they would not touch it. They also said this should have never been allowed to leave like this. I cant comment about anything else about this dealership, I dont suspect once it fixed properly I would be returning for anything in the future. More
Service I have been using Mill,s Motors for many years and the Staff is Friendly and knowledgeable and get me in and out as quickly as possible. I have been using Mill,s Motors for many years and the Staff is Friendly and knowledgeable and get me in and out as quickly as possible. More
Mills Motors Review We have bought three vehicles from Mills Motors and I recommend them to all of our family and friends. We deal with one sales rep (Dugal) and one serv We have bought three vehicles from Mills Motors and I recommend them to all of our family and friends. We deal with one sales rep (Dugal) and one service rep (Kyle) and both have been very knowledgeable and patient with us. This is a busy dealership and, to me, this means that they know what they’re doing and they do it well. More
Great service I have been using Mills Motors for over 25 years . The service is great always friendly and knowledgeable. I always try to get Kim she is a great advi I have been using Mills Motors for over 25 years . The service is great always friendly and knowledgeable. I always try to get Kim she is a great advisor. More
GMC service Very satisfied with work done on time and at suggested quote. I will be coming back in the future to this dealership. They even washed the car which w Very satisfied with work done on time and at suggested quote. I will be coming back in the future to this dealership. They even washed the car which was unexpected. More
Fast and efficient I had brought my vehicle in for an oil change and was advised by the service rep (Kyle) that there was a recall on the truck and he offered to have th I had brought my vehicle in for an oil change and was advised by the service rep (Kyle) that there was a recall on the truck and he offered to have this completed at the same time with minimal extra time. As they were reviewing the vehicle found the air filter to be dirty and asked if I wanted it replaced and I agreed. The service was completed quickly. The staff are friendly and efficient, I feel I am treated as family. More
Service of Buick Encore I purchased my new Buick in November of 2015. I have had it serviced at Mills Motors since I received the car. I find that since they sold it to me, w I purchased my new Buick in November of 2015. I have had it serviced at Mills Motors since I received the car. I find that since they sold it to me, who would know how to service it better. More
Service Having purchased a new car late last year it was time for first oil change and check up. At prescribed time Lisa was able to tell me what was going to Having purchased a new car late last year it was time for first oil change and check up. At prescribed time Lisa was able to tell me what was going to happen and how long it would take. She also kept me updated on how the check up was going. More
Through and friendly I have been using the dealership for many years, the service they provide has always been carried out in a timely, friendly and through fashion. Kim h I have been using the dealership for many years, the service they provide has always been carried out in a timely, friendly and through fashion. Kim has been my service person from day one, great person. More



