Mills Motors Buick GMC

customer service The staff were very pleasant and helpful. I was kept informed on the service progress. I had my car in for service and when a small issue arose it wa The staff were very pleasant and helpful. I was kept informed on the service progress. I had my car in for service and when a small issue arose it was repaired at no charge. More

Service for car Service person very knowledgeable and a pleasure to do business with. Will be happy to come back and deal with him again in the future. Service person very knowledgeable and a pleasure to do business with. Will be happy to come back and deal with him again in the future. More

Best service ever My last 4 vehicles (Trucks) were purchased at Mills Motors and although the sales representative was simply amazing, what has really brought me back t My last 4 vehicles (Trucks) were purchased at Mills Motors and although the sales representative was simply amazing, what has really brought me back to Mills is simply the service. For me buying a vehicle is one thing, however, if the dealer cannot back up there products with a strong service, it is not worth going back. When they say “ WE WILL GO OUT OF OUR WAY“ they mean it More

Consistent, excellent service Every service visit has been attended to in an exceptional and professional manner. I love the follow-ups as well requesting confirmation that servici Every service visit has been attended to in an exceptional and professional manner. I love the follow-ups as well requesting confirmation that servicing was handled to my satisfaction. More

Excellent service Kim Mathews is the best always THANK YOU KIM !!!!!!!!! AWESOME SERVICE !!!!!!!!!! Kim Mathews Dx the problem with the MALIBLU s air conditioning a Kim Mathews is the best always THANK YOU KIM !!!!!!!!! AWESOME SERVICE !!!!!!!!!! Kim Mathews Dx the problem with the MALIBLU s air conditioning and informed us how long it would take to repair. Everything was fixed in a timely manner. More

REGULAR MAINTENANCE VISITS I have always found the service receiving and billing staff very helpful and considerate, answering any questions and being friendly and smiling. The I have always found the service receiving and billing staff very helpful and considerate, answering any questions and being friendly and smiling. The drivers are especially good and easy to talk to as they take people to and from Mills Motors. Thanks for the good service. More

Collision and Paint Center Update July 26th. ORIGINAL REVIEW WAS 2 STARS. received a call from Jon at Mills Motors who made a next day appointment to review the work. Jon immedi Update July 26th. ORIGINAL REVIEW WAS 2 STARS. received a call from Jon at Mills Motors who made a next day appointment to review the work. Jon immediately asked us what our concerns were when we dropped off the car. He agreed the job was not performed properly and had it fixed within 24 hours. They aligned the rear door properly, re-painted a small section on the front and rear door. They polished out some scratches that were left. They vehicle was cleaned in the inside and out. Jon also arranged a rental for the day at no charge. To say the least Jon made what was originally a really bad experience into something that my faith is restored if I was to do business again with Mills. So to the Principle owner and GM at Mills make sure you thank Jon for going above and beyond My 2017 Ford Escape was backed into by another driver causing minor damage to the rear passenger door. My insurance recommended Mills as the preferred repair center in the area. It took over 2 hours to get the quote done. Most of this time was actually waiting for someone to show up at the collision center as it was left unattended. We had asked several sales reps if they could ask someone to assist, each time they said they will let the manager know you are waiting. Upon completion of the quote we were booked in for 3 weeks later. Vehicle was in the shop for a week and a half. My wife picked it up and upon returning home I noticed that the door panel no longer lines up correctly to the rear fender or front door. Sticks out far too much. Not nearly within tolerance for any body panel. I also noticed that they must have been having troubles lining up the door panel because at some pint the rear door and front door made contact as the paint is now chipped on both the doors. Poor workman ship and what makes it worse is that they did not even inspect the car before sending it home. Dust inside the car from sanding I guess, not sure. I had to clean it all up. Called to report the problem and they requested for me to come back in 2 weeks to drop it off again. I did take it to my Ford dealer who said they would not touch it. They also said this should have never been allowed to leave like this. I cant comment about anything else about this dealership, I dont suspect once it fixed properly I would be returning for anything in the future. More

Unable to pump gas Had issues with our 2017 Buick Verano recently when we were unable to pump gas at the normal flow rate without having the pump nozzle continually shut Had issues with our 2017 Buick Verano recently when we were unable to pump gas at the normal flow rate without having the pump nozzle continually shut off at numerous stations. We had several frustrating dealership attempts to diagnose the problem with no success even after the fuel tank was replaced. Finally at the last visit it was decided to replace the entire fuel filler pipe assembly. Somehow with all the safety features built into new cars, replacing that filler pipe solved the problem. In the last several days, no problems pumping gas. All Parts and labour was covered--- NO Charge. Thank you, Service Department staff, and a special Thank You to Don Switzer for his input. More

Amazing staff at Mills Motor Buick GMC Great staff! Very professional, knowledgeable and courteous. They take the time to answer any questions you have and always have your best interest in Great staff! Very professional, knowledgeable and courteous. They take the time to answer any questions you have and always have your best interest in mind. More

Service Review I experienced very thorough, thoughtful and satisfying service at Mills when I brought my Encore back in recently. My vehicle was taken right in with I experienced very thorough, thoughtful and satisfying service at Mills when I brought my Encore back in recently. My vehicle was taken right in without wait and I received it back in timely fashion. More