Mills Motors Buick GMC

I can't say enough about the great service I get from Kyle and Mills on a regular basis. I had a Kia before my Buick and received great service at that dealership. I had high standards for Mills and they Kyle and Mills on a regular basis. I had a Kia before my Buick and received great service at that dealership. I had high standards for Mills and they have far exceeded that. I know that they respond quickly to my issues and have never had a problem with any of my service. I would by another car from Mills so I can continue to service my vehicle with them. I could not ask for better customer service from Kyle. I have had to deal with other service coordinators and they were good but Kyle always give me excellent service. More

Always get great service from the service department. Never hassled for doing repairs that are not required, most places I have gone to in the past attempt to make money off things like that. Never hassled for doing repairs that are not required, most places I have gone to in the past attempt to make money off things like that. More

I have purchased my last two vehicles from Mills and also have my vehicle serviced at Mills. I drive past two other GM dealerships on my way to work. My main reason for returning to Mills is the excellent have my vehicle serviced at Mills. I drive past two other GM dealerships on my way to work. My main reason for returning to Mills is the excellent service and care I receive from Kyle Robinson. More

I have been a customer of Mills motors for several years. On all occasions i have dealt with Jackie. I have always been happy with the work done to my van, but the main reason i am a loyal customer is due On all occasions i have dealt with Jackie. I have always been happy with the work done to my van, but the main reason i am a loyal customer is due to the service Jackie provides. Not only is she knowledgable and trustworthy, but i feel she has my best interest in mind when recommending services. I work in the customer service industry and I believe Jackie is an excellent asset to your team! i will continue to return the mills motors due to jackie's excellent service and continue to refer my friends and family members to Mills. More

I bought my car from a dealer in Markham and then I stared to go to Mills for service and never once did I regret it .It is a firstclass dealership, everyone there goes out of there way to make sure yo stared to go to Mills for service and never once did I regret it .It is a firstclass dealership, everyone there goes out of there way to make sure your happy.Klye is who I deal with there he is fantastic and is very knowledgable.My car is always ready when he says it going to be and may I add washed too. More

Had a problem with an ignition key. purchased a new key and found out it would not program. referred to Don, shop foreman who spent time analysing problem and programmed new key. Very pleased with service. and found out it would not program. referred to Don, shop foreman who spent time analysing problem and programmed new key. Very pleased with service. mention should be made in reference to Jackie Watling (Service Rep) whose outstanding service and friendliness has kept me coming back to Mills year after year. A definite asset to the Mills Team. Well done!! More

A pleasure to do business with ! .. Friendly and service with a smile :) Took care of my needs and would recommend mills Pontiac Buick to friends of mine ... with a smile :) Took care of my needs and would recommend mills Pontiac Buick to friends of mine ... More

When it comes to servicing our vehicles, we only ever visit Jackie Walting, Service Advisor at Mills. Jackie is friendly, helpful and professional. We trust her recommendations, expert advice and appre visit Jackie Walting, Service Advisor at Mills. Jackie is friendly, helpful and professional. We trust her recommendations, expert advice and appreciate her honesty. Jackie understands the importance of good customer service. She manages our expectations and is considerate of our expenses and time. We always leave Mills feeling confident with our vehicle service/repairs. Thanks Jackie! More

Over the course of two weekends, I visited every dealership that sold trucks and SUVs in the Oshawa and Whitby area. I spent hours surfing on the Web for dealerships that would have a great deal on dealership that sold trucks and SUVs in the Oshawa and Whitby area. I spent hours surfing on the Web for dealerships that would have a great deal on a new or gently used truck. From the moment I met Jackie and Caroline from Mills Motors Buick GMC, I felt appreciated as a new customer in general...and taken seriously as a female customer looking to buy a truck. Everything was easy and all my questions answered. A pleasure to deal with and we will probably purchase another vehicle for my spouse from Mills Motors Buick GMC in a couple of years. More

Waited half hour to be taken in for my 1:00 oil change appt. Rude and unhelpful service advisor. Four hours later I came back to get my truck and was told it was ready an hour ago. No one called the numbe appt. Rude and unhelpful service advisor. Four hours later I came back to get my truck and was told it was ready an hour ago. No one called the number I left to let me know. A few days later my engine light comes on for the first time. A 3 year old truck with 40,000 kms that just had an oil change. I call Mills to ask what the did and am told they are too busy to look at it today, but I could leave it overnight and they would look at it tomorrow.I was told that I could drop it off after work, and they would get me a ride home. I told them I would be there at 4:00. I dropped off the truck and was told to have a seat in the waiting room and that the shuttle service would be right there. After waiting 45 minutes, I gave up and walked the 5 km home. I will never, ever go there again and am telling everyone I know what a joke of a shop they are. The worst customer service I have ever seen. GM need to weed out these dealers before they go broke again. More