Mike Knapp Ford

Great customer service and very easy to work with! I have no complaints and would highly recommend to anyone looking for fast and responsive service! no complaints and would highly recommend to anyone looking for fast and responsive service! More

ENJOYABLE AND EFFICIENT went in for an oil change and the service technician pointed out another problem and contacted ford on my behalf and it was corrected in a timely mann went in for an oil change and the service technician pointed out another problem and contacted ford on my behalf and it was corrected in a timely manner More

Best service and sales in the entire Niagara region. 100% Recommended Very comfortable with Good Covid safety standards applied. Safe place to do business. Go see for yourself. 100% Recommended Very comfortable with Good Covid safety standards applied. Safe place to do business. Go see for yourself. More

quick efficient no surprises service visit was quick and efficient the service dept performed the required service in a timely manner and also informed me of a problem with a service visit was quick and efficient the service dept performed the required service in a timely manner and also informed me of a problem with a set of aftermarket rims i wanted to install and was ready with a solution to make them fit correctly and safely and had me on my way looking cool and driving safe in record time More

Excellent purchase and follow up service experience Henry and Ian gave me the best deal in Southern Ontario for the used Ford Edge I wanted. I live 4 hours away so when I had a repair issue Ian told me Henry and Ian gave me the best deal in Southern Ontario for the used Ford Edge I wanted. I live 4 hours away so when I had a repair issue Ian told me to have it done at my local Ford dealer and he would pay. Can't get any better service or integrity than that. More

Oil change, tire rotation and brake controller installation All went well, work was completed in a timely manner however I noticed the controller is not installed flush with the dash. Since my wife drove the tr All went well, work was completed in a timely manner however I noticed the controller is not installed flush with the dash. Since my wife drove the truck home And I have not driven it lately I did not notice until today. Not a big deal but maybe next oil change it could be corrected. More

Great experience I am so in love with my new vehicle. I can't thank Diane enough for all the help with my new purchase. She was so intuitive with what I wanted and d I am so in love with my new vehicle. I can't thank Diane enough for all the help with my new purchase. She was so intuitive with what I wanted and delivered to me everything I asked for. More

Used car purchase We purchased a Ford Flex from Mike Knapp ford during the coved 19 pandemic. Henry took take of us, he did everything possible to help us decide on We purchased a Ford Flex from Mike Knapp ford during the coved 19 pandemic. Henry took take of us, he did everything possible to help us decide on whether or not to buy the car. We had to buy it without actually being able to drive it or see inside.. He help us with any concerns. Once we decided to buy the car, they brought right to our home & we had a full money back guarantee, if for some reason we weren’t happy. More

Great service We are very happy with the deal we made and happy we found you online. We found every one very friendly e hope this keeps up We are very happy with the deal we made and happy we found you online. We found every one very friendly e hope this keeps up More

Great experience Buying a car during the current Covid 19 crisis was going to be impossible we thought but the staff at Mike Knapp Ford made it happen in a safe and ef Buying a car during the current Covid 19 crisis was going to be impossible we thought but the staff at Mike Knapp Ford made it happen in a safe and efficient environment. They used every caution to make sure we felt safe. The whole transaction was professional and courteous. The staff was exceptional and helpful. After the sale we found a couple of very minor issues with the car which were promptly corrected. We were completely satisfied and have told our friends and family about our positive experience. More