Mike Jackson Chevrolet Cadillac Buick GMC
Collingwood, ON
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Excellent! EXCELLENT! We have been dealing with GM, Collingwood, & Mike Jackson Collingwood since 1958. We have always experienced excellent people in EXCELLENT! We have been dealing with GM, Collingwood, & Mike Jackson Collingwood since 1958. We have always experienced excellent people in sales and service with the dealership. That is why we keep dealing there. More
Timely and well completed Service experiences at Mike Jackson have always been positive. Friendly and pleasant waiting area with good coffee! Notification that service is requi Service experiences at Mike Jackson have always been positive. Friendly and pleasant waiting area with good coffee! Notification that service is required is a good idea. More
Professional The professional conduct of the staff members we met was impressive. Our sales representative Bradley Allen was very informative - great help for us The professional conduct of the staff members we met was impressive. Our sales representative Bradley Allen was very informative - great help for us "not technical people". We appreciate his offer to drop in with any questions we might have. More
Great Gren was very helpful finding us the truck we needed and with any questions about the truck.The girls in the office were very acommadating for our ne Gren was very helpful finding us the truck we needed and with any questions about the truck.The girls in the office were very acommadating for our needs and schedule More
Purchased a new 2016 Silverado I have been coming to this dealership since 1997 and I have always had great sales experience and also in the service department at Mike Jackson GM. I have been coming to this dealership since 1997 and I have always had great sales experience and also in the service department at Mike Jackson GM. More
From start to finish, a great experience! From Mike Jackson, to Ryan Jackson and most importantly, to our sales representative, Jeff McGhee, we had a thoroughly seamless and hassle free experi From Mike Jackson, to Ryan Jackson and most importantly, to our sales representative, Jeff McGhee, we had a thoroughly seamless and hassle free experience. They went out of their way to accommodate all of our needs. There was no pressure to buy and the sales process went at our pace. Delivery was ahead of schedule and I would highly recommend Mike Jackson and his team. John Day. More
Worst example of customer service I was in Blue Mountain for the wknd and went to start my car when the key was stuck in the ignition and the car had no power. Had to have it towed to I was in Blue Mountain for the wknd and went to start my car when the key was stuck in the ignition and the car had no power. Had to have it towed to Mike Jackson dealership and left there as I live 2.5 hours south. When I came back to pick up my car, I had some questions about what was going on with my car as I found out there were recall problems that were also fixed at the same time. Rightfully so. Fred in the service dept. was was an absolute displeasure to talk to. Not only did he not answer any of my questions so that a person who doesn't know much about the GM recalls could understand, he got mad and wouldn't let me speak. He told me "I can take the new battery out, put the old one back in and see how far that gets you". He turned around and walked away while I was trying to speak to him. I am just stunned that someone with such lack in customer service is allowed to deal with customers. I felt so belittled by him and all I wanted was to understand the recalls and my dead battery as they could have both been related (as per a letter from GM) Fred did get Rick the manager who calmly and politely explained what happened with my car so that I understood, and that's all I needed. Nobody had explained what had happened to me and when you're about to pay hundreds of dollars I think it should be a given that you get an explanation. If this were to happen again I wouldn't bring my car to Mike Jackson dealership. I really hope Fred gets some type of customer service training, you can't treat a GM customer that way. More
Excellent Experience We were so pleased with the service we received at mike Jackson gm. Courtney was able to find us an affordable and safe vehicle for our family, withou We were so pleased with the service we received at mike Jackson gm. Courtney was able to find us an affordable and safe vehicle for our family, without any pressure. She listened to our needs and answered all of our questions in a professional and caring manner. We would recommend this dealership to all friends and family. A very positive experience overall. More
Fantastic Customer Service! I bought a used car from Mike Jackson GM in the summer time and was blown away by the quality of customer service that the staff was able to provide m I bought a used car from Mike Jackson GM in the summer time and was blown away by the quality of customer service that the staff was able to provide me. I worked closely with the General Manager, Courtney Jackson, and she was extremely helpful in helping me to find the perfect used car to purchase. Her knowledge of the cars on the lot was extensive and I never felt rushed in making a decision. I have returned numerous times for oil changes and the staff is always extremely friendly and helpful. I will be purchasing future cars from this dealership and will absolutely recommend Mike Jackson GM to others as well. More
What a useless dealer !! This dealership should be closed. All the service people working here are BONEHEADS. They give a very bad name to General Motors. THis dealership should be closed. These peopl closed. All the service people working here are BONEHEADS. They give a very bad name to General Motors. THis dealership should be closed. These people are idiots. THey will not service vehicle if the customer has not bought the vehicle from this dealer. They expect people to buy the vehicles from them otherwise they will search their addresses and damage their vehicles. They should be reported to authorities !!! More