Back

Mike Jackson Chevrolet Cadillac Buick GMC

Collingwood, ON

4.6
212 Reviews

480 Hume St

Collingwood, ON

L9Y 1W6

Directions

By Type

Showing 212 reviews

April 16, 2017

Disrespectful and depressing ordeal. 10+ year customer, 2 brand new cars bought and serviced almost exclusively here at Mike Jackson GM. Until a few weeks ago when I found out through a G More

by Boilermaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Allen Ryan Jackson Gren Callan
Jun 02, 2017 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you for your feedback and we apologize for the unsatisfactory experience regarding your ZL1 order. As you were made aware at the time of your deposit, the Camaro ZL1 had very limited availability. At the dealership level, we are not told whether or not we will have allotment for these vehicles, only that we are to take deposits, place orders and continuously ask for product. You were first in line (of 5 individuals) and we had done all we could to acquire your car, including submitting an early order with a deposit at your request. We did our best to update you on the progress, as well as offer you your deposit back in January, when we still hadn’t acquired any allocation for a ZL1 model. We were told to hang on to it and keep your spot in line. As soon as we were made aware that we were not receiving any allocation for a 2017 model year ZL1, we informed you of this, and your deposit was refunded the moment you stepped inside our showroom again. We can appreciate that it is a long process with extremely sought after and limited product availability, as you mentioned, there were 50 available across Canada, with approximately 20 in Ontario and 2 in our particular district. We were informed of these details as an explanation as to why we were not receiving allocation for your vehicle. As with any new and extremely limited product, we do our best to secure allocation and fight for product for our customers however we can never guarantee, nor could majority of dealers. As for a discount on a 2018 MY Camaro ZL1, I’m sorry, but we cannot offer this without knowing the price or the availability of the product, as we would not want to be misleading. Again, we apologize for your frustration in this process. I wish that were able to attain a ZL1 for you but I can assure you that it was not the result of a lack of effort on the dealership staff’s behalf.

April 03, 2017

Quick Jeff knew what I wanted and had it ready for me when I showed up. It was quick and easy for me had everything I wanted More

by Danny87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
March 17, 2017

Great friendly service We visited Mike Jackson Motors to enquire about a new CadillacXT5! Our salesperson. Mike Fiske, was great . Answered my questions without any preeu More

by Brianvank2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fiske
March 15, 2017

Awesome service and staff. Service on my car was awesome, timely and the staff are amazing. I really appreciated having my car washed after the service call as well. A special More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skopelianos & Jeff who sold me the car in September.
March 15, 2017

Dealership rewiew Great dealership and sales rep. First time purchasing a vehicle here and would definitely return. Very pleasant sales rep and other staff. Satisfying More

by John Driscoll
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Zylynski and Dustin Fox
March 11, 2017

Service with Fred Dello Stritto I have been going to Mike Jackson GM for over 8 years with my 2008 Equinox and I am always happy with the service I receive and I trust Fred to advise More

by Deborah A Mobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Dello Stritto
March 06, 2017

New car purchase Had a horrible experience at the Chevrolet dealership in Owen Sound. I was on my final stages of making a deal with the salesman until I met with the More

by Patman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad (Salesman), Cyrstal (Business Manager)
February 12, 2017

A verp pleasurable shopping experience My wife and I were shoping for another vehicle and came across one we liked at Mike Jackson GM.. After initial enquires about it with Mike Fiske onlin More

by Sparky 6996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RyanRiffel, Dustin Fox, Mike Fiske
February 10, 2017

Great Experience Really happy with the process from start to finish - Professional yet comfortable environment in which to purchase a vehicle. Everyone was very helpf More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McGhee, Sue
January 15, 2017

Awesome truck Great service at Mike Jacksons went above and beyond to get me my truck for when I wanted it for.. Love the new truck.. Would recommend this dealer to More

by Sierra4s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan bell
...
18
...