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Mike Jackson Chevrolet Cadillac Buick GMC

Collingwood, ON

4.6
211 Reviews

480 Hume St

Collingwood, ON

L9Y 1W6

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Showing 211 reviews

May 27, 2019

Amazing dealership! Always provide amazing service in all departments. Buy all our vehicles from them. Fast service and friendly/knowledgeable staff. It’s a fantastic co More

by TWillmott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jackson
May 10, 2019

A Shining Experience I originally went in to look at a used truck but when I was not too keen on it Tim come up with a great deal on a new truck I could not refuse. Tim a More

by truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bulmer, Dawn Baverstock, Eva
May 06, 2019

Friendly, informative, and no pressure Very easy to work with this dealership, lots of options and they were willing to work to find the right vehicle and offered a good trade. Returning cu More

by Kindness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bulmer, Dawn Baverstock, Michelle Weist
May 01, 2018

Already sold the car we have an appointment to discuss...! My elderly Dad had a service appointment last Friday and took an interest in one of the used vehicles - he made an appointment for today to discuss fu More

by Dawne
Recommend Dealer
No
Employees Worked With
reception
December 13, 2017

Continues to be the worst "service" Arrived at 3 pm when not acknowledged left !!! Again. 6 minutes with no engagement. A desk with a name tag of Frank. A female staff member walks More

by Terrain2016
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Outrageous staff on today
July 14, 2017

2017 GMC Canyon Denali Purchased new 2017 GMC Canyon Denali from Allan Bell at Mike Jackson Motors. Pleasure to do business with. Fair value for my trade and overall great e More

by Happy Camper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Allen, Ryan Jackson, Dustin Fox
July 13, 2017

Very happy with my purchase I recently purchased a new vehicle and had excellent service and care I would definitely recommend this dealership for your next purchase More

by Catlajoie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fiske
June 22, 2017

Are we in the business of selling vehicles or WHAT ? Spoke with a young salesperson, Bradley Allen, to purchase a new 2017 Chevrolet Bolt. Confirmed they had a Bolt on order and ready for delivery early More

by NOT Impressed !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Allen, Ryan Jackson
May 24, 2017

satisfied customer again I Have purchased numerous vehicles from Mike Fiske representing Mike Jackson GM. I have been truly pleased with the professionalism and friendly servi More

by Beckden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fiske, Dustin Fox
April 16, 2017

Disrespectful and depressing ordeal. 10+ year customer, 2 brand new cars bought and serviced almost exclusively here at Mike Jackson GM. Until a few weeks ago when I found out through a G More

by Boilermaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Allen Ryan Jackson Gren Callan
Jun 02, 2017 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you for your feedback and we apologize for the unsatisfactory experience regarding your ZL1 order. As you were made aware at the time of your deposit, the Camaro ZL1 had very limited availability. At the dealership level, we are not told whether or not we will have allotment for these vehicles, only that we are to take deposits, place orders and continuously ask for product. You were first in line (of 5 individuals) and we had done all we could to acquire your car, including submitting an early order with a deposit at your request. We did our best to update you on the progress, as well as offer you your deposit back in January, when we still hadn’t acquired any allocation for a ZL1 model. We were told to hang on to it and keep your spot in line. As soon as we were made aware that we were not receiving any allocation for a 2017 model year ZL1, we informed you of this, and your deposit was refunded the moment you stepped inside our showroom again. We can appreciate that it is a long process with extremely sought after and limited product availability, as you mentioned, there were 50 available across Canada, with approximately 20 in Ontario and 2 in our particular district. We were informed of these details as an explanation as to why we were not receiving allocation for your vehicle. As with any new and extremely limited product, we do our best to secure allocation and fight for product for our customers however we can never guarantee, nor could majority of dealers. As for a discount on a 2018 MY Camaro ZL1, I’m sorry, but we cannot offer this without knowing the price or the availability of the product, as we would not want to be misleading. Again, we apologize for your frustration in this process. I wish that were able to attain a ZL1 for you but I can assure you that it was not the result of a lack of effort on the dealership staff’s behalf.

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