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Mike Jackson Chevrolet Cadillac Buick GMC
Collingwood, ON
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 212 reviews
March 03, 2020
I always feel looked after by this service dept It has happened a few times in the past, but my most recent experience was that I left there knowing that I could have spent more, or they could have It has happened a few times in the past, but my most recent experience was that I left there knowing that I could have spent more, or they could have pushed "less necessary" services on me, but they didn't. My service guy, Brent, and I chatted about where my family was in the lifespan of the vehicle, and we agreed on what needed to get done and what might be less essential. It's not always been my experience at other dealerships that the staff try to understand the client's needs - this is absolutely the case at Mike Jackson. Again, it wasn't the first time that I left feeling this way. Out of loyalty and reciprocity alone, we will consider a new car from MJ when it comes time to move on from our current vehicle. They've been loyal to me. More
by Dean
Employees Worked With
Brent (forgot last name)
January 01, 2020
Brought my 2017 Sierra Denali truck in for a recall and service appointment on December 30th. My Service Advisor (Brent) was terrific. Highly Reccomend them service appointment on December 30th. My Service Advisor (Brent) was terrific. Highly Reccomend them More
by gary scullion
Employees Worked With
Brent - Service Department
December 11, 2019
Great experience getting my new truck every body was great to deal with friendly and very professional definitely will be dealing there again and will be spreading the word great to deal with friendly and very professional definitely will be dealing there again and will be spreading the word More
by bcrobillard
Employees Worked With
Taylor Ciampichini
December 09, 2019
Recently our Chevy spark used for our business was experiencing some mechanical issues with the engine light. Last Friday afternoon I reached out to the service department however was advised the sho experiencing some mechanical issues with the engine light. Last Friday afternoon I reached out to the service department however was advised the shop was completely booked up and wouldn’t be able to see the car for a week. As we use this car for business we jumped into next gear and decided on purchasing a new 2019. We made a selection however due to the time of the day we needed to come back the next day to see the sales manager to finalize the paper work. Upon returning we managed to drive the defective car back to the dealership. I reached out to Brent the service advisor Brent said the shop was busy and as a customer service gesture he would personally take a look at the car. Later in the afternoon Brent called us to come back and collect the car After all the car had only a loose spark plug resulting in some back firing and engine Rattling. So no need for a replacement car. Huge thank you to Brent for helping us without his honest and ethical service we would have been led to believe in purchasing a new car Thank you again Brent for your professional service More
by Roman
Employees Worked With
Brent in the garage bay
November 29, 2019
Service dept. work was completed as planned. Carlo was helpful and proficient. Driver who drove me to and from 41 Valleymede Crt was friendly . Wait for car was ok work was completed as planned. Carlo was helpful and proficient. Driver who drove me to and from 41 Valleymede Crt was friendly . Wait for car was ok. More
by fred_malt
Employees Worked With
carlo
November 16, 2019
The staff at Mike Jacksons went above and beyond to accommodate me. Couldn’t be happier with the service that I received. I will definitely use them again for upcoming service appointments. accommodate me. Couldn’t be happier with the service that I received. I will definitely use them again for upcoming service appointments. More
by Cmichelin
Employees Worked With
John Wagner and Carlo in service, Taylor Ciampichini
November 11, 2019
Good Halloween Day! On October 31, 2018 we bought a new Malibu and on October 31, 2019 we bought a new Chevrolet Blazer. We can't afford to go back next Halloween. Ev On October 31, 2018 we bought a new Malibu and on October 31, 2019 we bought a new Chevrolet Blazer. We can't afford to go back next Halloween. Everyone at the dealership is very pleasant and helpful, especially Mike Fiske. We went to the Service area to buy snow tires and were helped by Chris. He bent over backwards to find tires and rims for us. When we picked up the Blazer, Michelle was ready with all the paperwork. Overall, a great dealership to deal with. More
by margirose
Employees Worked With
Mike Fiske, Chris (Service Dept), Michelle Wiest
November 07, 2019
Great Service Team Every time I have to take my car in the Service people are so helpful and go out of their way to please. Thank you.....love my Buick Enclave Don Every time I have to take my car in the Service people are so helpful and go out of their way to please. Thank you.....love my Buick Enclave Donna Menage More
by Donna Menage
Employees Worked With
Sara, Sales Manager
November 05, 2019
It is my pleasure to know Taylor through mutual people. He is a very thorough and professional individual, and a great asset to the dealership He is a very thorough and professional individual, and a great asset to the dealership More
by Lennysgmc
Employees Worked With
Dawn Baverstock, Taylor Ciampichini
November 03, 2019
Mike Jackson’s fit me in for a service quickly and had me fixed up and on my way in a timely manner. They have the best service advisors and shuttle driver around! They are always happy and helpful, their fixed up and on my way in a timely manner. They have the best service advisors and shuttle driver around! They are always happy and helpful, their care and attention to detail is appreciated! More
by Sara
Employees Worked With
Carlos, Indira, Patricia and the shuttle driver!
