Back

Mike Jackson Chevrolet Cadillac Buick GMC

Collingwood, ON

4.6
211 Reviews

480 Hume St

Collingwood, ON

L9Y 1W6

Directions

By Type

Showing 211 reviews

February 04, 2021

Top of the line customer service they will go above and Top of the line customer service they will go above and beyond to get the job done and to please their customers the best way More

by wolfbowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
Mar 26, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your experience. Your kind words mean the world to us and we will be sharing them with our whole team :)

January 25, 2021

Service is completed in a timely efficient manner. Well organized & have adapted well to the current climate... I feel confident my vehicle is going to a good shop. More

by richardjparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indira,Marty,Patricia
Mar 26, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you for confidence in our procedures during this time, and our level of service for your vehicles needs. We sincerely appreciate you taking the time to share your experience!

January 24, 2021

Both Jonathan (Parts) and David (Service) were excellent, although David made a minor but consequential mistake in my Service Report. But then, "to err is human". More

by cebgroup
Recommend Dealer
Yes
Employees Worked With
Jonathan, David
January 21, 2021

Purchased a used vehicle from Mike Jackson's. Everything about our experience was terrific! Strongly recommend this dealership...because of the great staff!! A great experience. More

by Ross & Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike .. the appraiser. Great., Gary Jeffrey
January 13, 2021

Good service, knowledgeable staff, efficient, courteous and welcoming during this difficult and stressful time for everyone. I felt confident that they were following safety protocols and will return when More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indira
December 22, 2020

I found the dealership very neat and tidy and I also appreciated the way I was treated the salesman was incredibly helpful and would by there again if I need to also would recommend friends More

by truckeraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
Dec 29, 2020 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you so much for your business and for your very kind review! We will definitely let John know about your positive feedback!

Dec 29, 2020 -

truckeraj responded

It was a pleasure meeting everyone when I need a new vehicle I will return

November 28, 2020

After it was ready it would have been nice to have it washed. I had it in for an oil change and then had more work done while it was there More

by carriewinslade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
Dec 29, 2020 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you very much for your kind words and feedback. We always do our best to clean our customers vehicles after their service and are definitely looking at ways to improve our processes. Thank you for putting your trust in us!

November 24, 2020

The most impressive fast efficient and honest dealer service I have ever experienced. Friendly and knowledgeable sales and service prompt priced right and thoughtful as well as meticulous More

by Pcsigns2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodie Kennedy, Taylor Ciampichini
Dec 29, 2020 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Your kind words mean the world to us! Thank you so much for taking the time to share your experience and we are so glad to hear that you felt taken care of every step of the way :)

November 24, 2020

Very quick and courteous service experience!! Everyone was very friendly! We are new to the area and will use Mike Jackson for all our automotive needs. More

by mevsinc2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
Dec 29, 2020 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Welcome to the area!! We are thrilled to know that you have put your trust in us and will work very hard to earn your business every time you visit!

November 10, 2020

I have an EV. I do not think that the service advisor knows what an EV is. I mentioned regenerative braking. I had to explain to her what that was and how it avoid conventional brake wear. I showed u More

by w_i_t_s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Graziano, service advisor
Nov 11, 2020 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Hello and thank you for your feedback...we take all customer concerns to heart. We can assure you that our staff does know what an EV is however, being completely transparent, electric vehicles account for less than 1% of our business. With that being said, we completely recognize that this is where our business is going and that training is definitely needed in this area. We will be reviewing internal processes thanks to feedback like yours to improve in the future. Thank you again for taking the time to share your experience and if there is anything that we can do to earn your business please reach out to me directly jodie@mikejacksongm.com.

...
11
...