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Mike Jackson Chevrolet Cadillac Buick GMC

Collingwood, ON

4.6
211 Reviews

480 Hume St

Collingwood, ON

L9Y 1W6

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Showing 211 reviews

April 16, 2021

Summer tire swap handled quickly without fuss. The service department did only the work necessary without any additional work being suggested or completed. The staff was most helpful. More

by jdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Mike Fiske
April 15, 2021

I trust Mike Jackson’s to take care of my car. Love it when the dealership cleans the outside of my car after working on it. Much appreciated. More

by Cher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adira
April 13, 2021

I am very happy with the consistent professional and friendly service. I'm thankful for the care they take in keeping the required social distancing while waiting for my vehicle. More

by leerose1602
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dave - Service Dept.
March 30, 2021

Horrible dealership the sales manager made the deal to trade in my old vehicle to get the new one then when I show up they say they made a mistake and I owe more money one the new vehicle or they can’t ma More

by outlandexcavation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fiske
Apr 13, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

We pride ourselves on outstanding, friendly, honest service that is full of integrity. When your vehicle showed up to trade in (in person) and it had 20,000 more km's on it then when we gave you the trade in value (based on accurate mileage, carproof and condition of the vehicle) it left us in a difficult position. We did try to make it clear that if you wanted out of the deal, that we would accept that with no questions asked. We would never want to hold you to a deal that you didn't want to do. We wanted to ensure that you walked out of this dealership completely satisfied. We are very sorry to hear that you weren't.

March 30, 2021

I was really impressed with Al the salesman he walked me through everything, and everyone else was great too. I would definitely buy from you again. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bell
March 26, 2021

This was our first visit to this dealership. We were very pleased with the service. Everyone was very friendly and helpful. We would recommend the service and will be returning as needed. More

by clisk2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indeira? Service department
March 20, 2021

Amazing service dept brought truck in for power train warranty and recalls plus some maintenance requirements very knowledgeable and helpful staff. Tim and Indira took care of all the issues great deale More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ciampichini
Mar 26, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Hi Neil, Thank you so much for taking the time to share your wonderful experience! We absolutely want you to feel like friends with us. We look forward to helping you many more times in the future!

March 11, 2021

Fantastic dealership. We’ve been working with the Mike Jackson team since 2018 and really appreciate everyone here. We love that they wash your car at the end of service too! 10 stars!!! More

by GordLeQuyere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
March 03, 2021

Indira took my initial info. She was excellent in people skills and very informative. Dave was equally good when I brought in the vehicle. These people gave good old service skills. I like that. More

by bobcatmcewen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave in service, and indira in service
Mar 05, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to write such a wonderful review for our team! Your kind words mean the world to us!

February 19, 2021

Greeted at door and was quickly directed to service department. Service was. Done in reasonable time period and was on my way.Would suggest that car could be rinsed of before pickup would be a nice tou More

by Alr1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodie Kennedy, John Wagner
Feb 24, 2021 -

Mike Jackson Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience and for the kind words. We are sorry that we didn't get your car washed on this service as we are doing our very best to make that happen on every vehicle that visits us. Feel free to stop by the next time you are in the area (tell them Jodie sent you) and we will give your vehicle a nice bath! Other than that, we will make a concerted effort to ensure this happens on your next visit!

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