Merlin Ford Lincoln

The sales representative was very attentive while making the sale but when we reported concerns and issues with the vehicle there was very minimal followup. Service called once and left a message when I cal the sale but when we reported concerns and issues with the vehicle there was very minimal followup. Service called once and left a message when I called back no one got back to us. The sales representative stated fire me a text with any questions. What we really needed was a slower dedicated walk through of all the features on our new vehicle. We later learned that there was 0% financing but this option was never offered to us. More

Very easy to deal with and no pressure from the sales team. He knew what I needed and didn’t try to upsell team. He knew what I needed and didn’t try to upsell More

My initial experience has been positive, respectful and efficient. Salesman and Service folks have been very professional. efficient. Salesman and Service folks have been very professional. More

It’s a pleasure walking through the doors at Merlin always getting a friendly smile from all the stall, first class dealership love doing business there!! always getting a friendly smile from all the stall, first class dealership love doing business there!! More

Large enough inventory that they had what I wanted on the lot. As always Tom & Ron made the process of delivery seamless. lot. As always Tom & Ron made the process of delivery seamless. More

Merlin motors is my home,and my family’s home,I by pass 6 dealerships to get to Merlin’s 6 hour drive for me,but they are worth it,I always say niceness is better,and one thing about Merlin staff is they wil dealerships to get to Merlin’s 6 hour drive for me,but they are worth it,I always say niceness is better,and one thing about Merlin staff is they will go above and beyond for ur happiness and satisfaction,I recommend Merlin’s to anyone who’s reading this,go to Merlin’s and ask for Tim and if he isn’t available someone with the same knowledge will step up,go to Merlin’s and be satisfied they are good people trying to make other people happy,Merlin motors is family to me,thanks for all the help merlins motors over the years my friends and family More

Dealt with Tim and Shawn great people to work with very accommodating and Tammy was very efficient writing up the contract accommodating and Tammy was very efficient writing up the contract More

Great service, a friendly atmosphere and a genuine willingness to please. Overall it was a very smooth transaction and a great “ New Truck Day!” willingness to please. Overall it was a very smooth transaction and a great “ New Truck Day!” More

Best dealership I’ve ever been to everybody was friendly, knowledgeable, and willing to do anything to get a sale. knowledgeable, and willing to do anything to get a sale. More