Mercedes-Benz Surrey
Surrey, BC
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Brought my car in for diagnosis and repairs last August 15 and John Poernomo was quick to advise me of the problem. The repair was done in one day and I got my car back washed and vacuumed as promised. Joh 15 and John Poernomo was quick to advise me of the problem. The repair was done in one day and I got my car back washed and vacuumed as promised. John explained to me clearly what the problem was. Thanks a lot John P. Nilo K. More
Over all this is a good dealership. Especially service department is excellent. I go to John always and he is extremely professional and very caring person. Especially service department is excellent. I go to John always and he is extremely professional and very caring person. More
I went for service for the first time. I can’t say enough thanks to John P. He is knowledgeable, informative, efficient and thoughtful. A real asset for this dealership! I can’t say enough thanks to John P. He is knowledgeable, informative, efficient and thoughtful. A real asset for this dealership! More
john poetnomo provides with good service to me. He is friendly and honest so make me feel comfortable and come back for services year after year He is friendly and honest so make me feel comfortable and come back for services year after year More
It was my first time that came here , "Thank you very much for the wonderful experience, and I am extremely grateful to Mr. John poernomo for his help." much for the wonderful experience, and I am extremely grateful to Mr. John poernomo for his help." More
I have my car for annual service this month, John Poernomo provided the best customer service since day one we bought the car from this dealership. He listens, he cares, he treats his customers like Poernomo provided the best customer service since day one we bought the car from this dealership. He listens, he cares, he treats his customers like his friends, Mercedes is lucky to have John working for them and this is why we always come back. More
Aleksandar is an amazing service advisor! Always taking care of my cars so well and always being flexible with scheduling me in for an appointment. He’s so friendly and kind it makes all the Always taking care of my cars so well and always being flexible with scheduling me in for an appointment. He’s so friendly and kind it makes all the difference! 10/10 for him ! More
Had a flat tire and had my car tolled to the nearest dealer, was a bit hard to get hold of the service team. However, they fixed the wheel within one day once I reached out to Aleksandar Ostojic. Very f dealer, was a bit hard to get hold of the service team. However, they fixed the wheel within one day once I reached out to Aleksandar Ostojic. Very friendly and helpful guy, highly recommend. More