Mercedes-Benz Peterborough

Exceptional Service and Very Professional Staff I just purchased my first Mercedes (GLK 250 BlueTech), Not only is this a fantastic, quality vehicle, my experience at Mercedes Benz Peterborough wa I just purchased my first Mercedes (GLK 250 BlueTech), Not only is this a fantastic, quality vehicle, my experience at Mercedes Benz Peterborough was second to none. Tim Dalliday did a fantastic job explaining all aspects of the car to me. He is very knowledgable about the product that he sells and took time to thoughtfully answer all of my questions. I love my new car and had a great experience at the Peterborough Mercedes Benz dealership. The delivery of the vehicle was excellent. The car was meticulous inside and out. Service staff did an awesome job! Thank you. The Business Manager explained all of the financial information thoroughly. Every staff person i met was friendly, smiled and took their time to explain anything that was asked of them….from the receptionist, Tim (my salesperson), service staff (to whom i was introduced to) and the Manager (Michael)…..everyone was awesome. Overall, an enjoyable experience. Thanks Tim. I will recommend you to everyone :) More

Fantastic Experience I called up the dealership about a car I saw on the auto trader and I was directed to Lacey. She was very professional during the entire experience, I called up the dealership about a car I saw on the auto trader and I was directed to Lacey. She was very professional during the entire experience, from having the car warmed up and ready for a test drive upon arrival. From negotiations to the final purchase of sale Lacey was friendly, positive and helpful in answering all my questions. She was fantastic during the sale and even after I picked up. I highly recommend anyone looking at that dealership to call up and talk to Lacey. You won't be disappointed. I do have one gripe however and it is with the company itself, not the individual dealership or Lacey. My friend recently bought a BMW, and when he picked it up, they gave him small little gifts, like a mug, baseball cap, a cleaning package for his car along with a proprietary BMW air freshener. Although these things are minor and wouldn't be a deal breaker for anyone, they are small things that customers notice and appreciate. I don't think its too much of a big deal or costly for MB to enforce a similar policy at its dealerships much like at BMW (their rival). Let me stress though, this is not a knock in any way against Lacey, but only against the company as a whole. More

Had a very bad experience here. Purchased a used ML 320 and was told the fluids had all been changed and it was not done. They listed in the records that it had been done!! I would not buy from this dealer and was told the fluids had all been changed and it was not done. They listed in the records that it had been done!! I would not buy from this dealer. More