Mercedes-Benz Newmarket

The best car service I have ever encountered! A huge thank you to the Mercedes-Benz Newmarket team and especially Mark Callan. A huge thank you to the Mercedes-Benz Newmarket team and especially Mark Callan. More

I wanted to take a moment to express my sincere gratitude to Andre and his service team, Erik, Andy ...for efficiently diagnosing and fixing the AC noise issue in my 2025 Mercedes-Benz GLC300. The chirping s to Andre and his service team, Erik, Andy ...for efficiently diagnosing and fixing the AC noise issue in my 2025 Mercedes-Benz GLC300. The chirping sound had been quite bothersome, but after their service, the system now runs smoothly and quietly. I truly appreciate the professionalism, expertise, and prompt attention given to my vehicle. The clear communication throughout the process and the quality of the repair work have reinforced my confidence in your dealership and service center. Thank you again for your excellent service—I will certainly recommend the team to others and return for any future maintenance and repair work. More

Purchased a new car, traded in my older Mercedes, and had an excellent experience. Very professional, easy and first rate service. Thank you to Bill for hooking me up with my new vehicle. 5 stars from me. an excellent experience. Very professional, easy and first rate service. Thank you to Bill for hooking me up with my new vehicle. 5 stars from me. More

Poor car and customer service. I left my car overnight for repairs at Mercedes-Benz Newmarket. When I returned, they claimed an animal had chewed the repaired part. They blamed me I left my car overnight for repairs at Mercedes-Benz Newmarket. When I returned, they claimed an animal had chewed the repaired part. They blamed me for it and gave me a quote to fix the damage. On my next visit, they told me the quote was “wrong” — they had forgotten to include some charges — and forced me to pay extra fees on top. This situation was absolutely not my fault. Completely unacceptable service — I will never trust them with my vehicle again. More

I can’t understand some of the negative reviews. I’ve been using this dealership for a while. Every time I have an issue they go way above to help solve it. Staff are all super friendly from sale I’ve been using this dealership for a while. Every time I have an issue they go way above to help solve it. Staff are all super friendly from sales to front desk and service or to the management. I’ve even met the owner who personally came and shook my hand after a vehicle purchase. Never have I had a negative experience because you can tell they are trained properly and only people who actually care are hired here. More

Very professional team at this dealership. They do what they say they will do. Lynda was great. They do what they say they will do. Lynda was great. More

Being with this dealership for 7 years, leased three cars, very professional team, thoughtful service and customer care, you will never regret to put your trust on them. cars, very professional team, thoughtful service and customer care, you will never regret to put your trust on them. More

Horrible service, trust me DO NOT go here for anything, its private owned Inc, they really dont care and just want your hard earned money its private owned Inc, they really dont care and just want your hard earned money More

Without a doubt, the entire recall process and completed work went without a hitch thanks to Prem. All of my concerns were answered in a very positive and knowledgeable way. He went out of his way to ensu work went without a hitch thanks to Prem. All of my concerns were answered in a very positive and knowledgeable way. He went out of his way to ensure that the process was a positive customer situation! More

I want to take a moment to express my gratitude for the exceptional service I received from Prem during my recent visit to Mercedes Benz dealership (Newmarket). His professionalism, attention to detail, a exceptional service I received from Prem during my recent visit to Mercedes Benz dealership (Newmarket). His professionalism, attention to detail, and courteous demeanour made my experience truly outstanding. I am highly impressed with Prem’s knowledge and dedication to ensuring that my vehicle was serviced efficiently and to my utmost satisfaction. His communication throughout the process was clear and informative, which further enhanced my confidence in your service. Based on my experience with Prem I will not hesitate to recommend your dealership to friends and family in need of automotive services. Thank you once again for providing such a positive customer service experience. More