Mercedes-Benz London - Service Centre

Great customer service! Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what wo Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what work was actually completed - all with a sense of urgency so I can be on my way asap. I've also spent time with their service technicians on some problem diagnostics, and they are very professional as well. Overall, a good team. More

Outstanding service! From Rena at the service desk to Brandon the Sprinter technician, I couldn't ask for a better experience. Professional, friendly, and courteous, ea From Rena at the service desk to Brandon the Sprinter technician, I couldn't ask for a better experience. Professional, friendly, and courteous, each and every visit. Whatever problem I encounter with my Sprinter, I know that Rena and Brandon are going to solve the problem, which gives me peace of mind. What else could a customer ask for? More

You wont be disappointed Excellent service, staff that are knowledgable, professional , approachable and helpful. It is an experience beyond your expectations, you will be pl Excellent service, staff that are knowledgable, professional , approachable and helpful. It is an experience beyond your expectations, you will be pleasantly surprised, knowing you can pop in at any moment to address any issues or questions you might have. More

Great service, quick and fixed everything 100% Prompt polite service, addressed all of my concerns. This is also my first CPO vehicle, so the fact the dealer treated me like it was a brand new veh Prompt polite service, addressed all of my concerns. This is also my first CPO vehicle, so the fact the dealer treated me like it was a brand new vehicle and fixed all my concerns to 100% was a huge plus. Will definitely buy CPO again. More

Service Experience The service is professional yet casual. The waiting space is perfect for completing work and provides the comforts of beverages and snacks. ALL of the The service is professional yet casual. The waiting space is perfect for completing work and provides the comforts of beverages and snacks. ALL of the technicians and staff that go in and out of the waiting room greet you and are friendly. This most recent service experience, Lori Dale was excellent in her presentation from start to finish. It is a great experience (especially in winter) to have your car cleaned inside and out!!! More

Exceptional My experience with Mercedes-Benz London has always been exceptional, and I have no hesitation in recommending them. Mike Maric always makes the exper My experience with Mercedes-Benz London has always been exceptional, and I have no hesitation in recommending them. Mike Maric always makes the experience great. More

Exceptional service from Mike as always! Unfortunately I had to disturb him on a Sunday, but the professional that he is, he didn't mind at all. Thanks again M service from Mike as always! Unfortunately I had to disturb him on a Sunday, but the professional that he is, he didn't mind at all. Thanks again Mike, you make service issues a breeze! More

Fast,Friendly,and very helpful for an unexpected visit Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make pho Efficient solution to a computer based problem.Back on the road in thirty minutes.Explained nature of problem to my satisfaction.Helped me to make phone call as I did not have my cell phone available. More

Service is NOT dead! I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stella I can't say enough good things about the service department here.... and to be clear that is not to say the sales staff are anything less than stellar. Mike Meric in the service department has been an essential tool in keeping our cars happy and well.....not that they need anything very often, but when they do I can rest assured that Mike and the staff will take quick and courteous care of our needs. I consider myself a car guy and have always had great talks with Mike as he clearly and concisely explains what needs to be done and when it will be complete. Never have I been disappointed! Thanks Mercedes-Benz London, keep up the great work! More

professional prompt service Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly reco Mike Maric is an excellent service advisor. Takes note of our concerns and makes sure everything is completed to our satisfaction. Would highly recommend this dealership for service! More