Mercedes-Benz Heritage Valley

This is my second Mercedes but first from Heritage. They were serious with selling me a vehicle and negotiated in good faith to earn my business. They didn't force any unwanted dealer add ones, unlike They were serious with selling me a vehicle and negotiated in good faith to earn my business. They didn't force any unwanted dealer add ones, unlike the other dealership. And supports the "out the door" final pricing at the time of negotiations. Jeevan was excellent to work with, kept me up to date on the status of the build. Sales manage Kevin was also very accommodating and supportive. More

I was impressed with the exceptional customer service that I received from Romina and the entire MB team!!! that I received from Romina and the entire MB team!!! More

Reliable. When they mess up they address the issue. Better time management would be useful When they mess up they address the issue. Better time management would be useful More

Excellent service, Romina is amazing. Very helpful and knowledgeable. My fav dealership in the city. Very helpful and knowledgeable. My fav dealership in the city. More

I recently visited the Mercedes Dealership at Heritage Valley for some issues with my vehicle, and I must say the service was outstanding. My service advisor, Romina, and her team were nothing short of ex Valley for some issues with my vehicle, and I must say the service was outstanding. My service advisor, Romina, and her team were nothing short of exceptional. They provided a thorough and detailed breakdown of the issues and the corrective actions required, ensuring I fully understood each step. What truly stood out was the friendly, courteous, and comprehensive service I received throughout the entire process. Romina and her team's professionalism and dedication made the experience extremely pleasant and hassle-free. I highly recommend this dealership to anyone looking for top-notch service and a team that genuinely cares about their customers. Thank you for making this such a positive experience! More

Overall good experience from making appointment, drop off , shuttle service both ways. After inspection I was called reviewed the recommended issues and costs and agreed to work being done. , shuttle service both ways. After inspection I was called reviewed the recommended issues and costs and agreed to work being done. More

Everytime I visit for service, I always ask for Ryan Bowie. He’s very helpful and provides me a loaner vehicle. Bowie. He’s very helpful and provides me a loaner vehicle. More

Quick, honest, reasonably priced, treat everyone well, I highly recommend them to anyone interested in getting their vehicle fixed properly highly recommend them to anyone interested in getting their vehicle fixed properly More

Good service. Staff are friendly punctual keep you informed of the situation and work they are doing Staff are friendly punctual keep you informed of the situation and work they are doing More

Service advisor Ryan and his team has always provided top notch service.. Above and beyond!! notch service.. Above and beyond!! More