Mercedes-Benz Heritage Valley

Great service. Friendly staff knowledgeable easy to understand what I needed Service department has great staff Friendly staff knowledgeable easy to understand what I needed Service department has great staff More

Service representatives were rude and disrespectful, in both tone and manner. In the lounge five customers committed on this attitude of disrespect and rudeness of their representatives. I normally get my both tone and manner. In the lounge five customers committed on this attitude of disrespect and rudeness of their representatives. I normally get my service at Westend Mercedes and supplied the dealership phone number to the disgruntled customers More

Marcel Bruckner. Was our helper and made the best of our visit to fix our Sprinter with little time to spare. He explained how the team would perform the necessary Was our helper and made the best of our visit to fix our Sprinter with little time to spare. He explained how the team would perform the necessary work and gave us confidence in the completion time. The visit was a successful.a great dealership that prides itself with great customer service and personable representation. More

The more you ask the less I wish to participate in these, so revise these so revise these More

Hands down our buying experience was the best ever! The car my daughter bought was wrapped in a red bow upon pickup. Thx to all The car my daughter bought was wrapped in a red bow upon pickup. Thx to all More

Upon arrival at the dealership, I was greeted professionally and was advised on what was happening with the planned service. Shuttle drivers were great and when I got back to pick up my car, ever professionally and was advised on what was happening with the planned service. Shuttle drivers were great and when I got back to pick up my car, everyone in service was great. Greeted me by name which makes it a more personal touch. Thanks MBHV. More

Service was great but the wash job, although appreciated it, was not very good. Very easy to book my appointment as well it, was not very good. Very easy to book my appointment as well More

Total professional and looked after every need we had. Glad to have purchased our vehicle from them Glad to have purchased our vehicle from them More

Excellent service and pricing. All aspects of the process where very professional and I would recommend the dealer to everyone. All aspects of the process where very professional and I would recommend the dealer to everyone. More

I had nails In my tire. They didn’t honour their tire warranty. They claimed it was due to the fact it was bold. They never showed me my tires and ended up throwing them out They didn’t honour their tire warranty. They claimed it was due to the fact it was bold. They never showed me my tires and ended up throwing them out when I went to pick up my vehicle. I will not return to their dealership for any future work. I had to bring my winter tires so they can put them on so I can leave their service shop. Very unprofessional. More