Mercedes-Benz Heritage Valley

Work was completed when promised and done right. The staff was friendly and it was nice to have my car cleaned The staff was friendly and it was nice to have my car cleaned More

Pleasure to deal with! No undo pressure and extremely thorough in all respects. Wonderful experience. No undo pressure and extremely thorough in all respects. Wonderful experience. More

Service staff was great, they were very accommodating and helped out with the logistics of moving the vehicle around when available. helped out with the logistics of moving the vehicle around when available. More

The services was really good and the team members are doing great job.thank you doing great job.thank you More

They have a friendly, no nonsense sales team which talks to you making you feel like you really are a valued customer. The dealership is spotless. From the friendly reception area and through the showrooms to you making you feel like you really are a valued customer. The dealership is spotless. From the friendly reception area and through the showrooms to the customr’s, lounge area, where a varied assortment of drinks are offered and even including the washroom facilities. All of their staff are professional and cordial whether you’re buying a BMW or a used.KIA. And they make that used car look just as new and shiny as the big name cars. Car is taken to go completely through all of the used cars they sell, bumper-to-bumper, the cars are inspected and checked out completely. They look good and you feel good purchasing them. They have done all the homework on the history of your purchase and present it to you in a friendly confident manner. I felt reassured and confident about the vehicle I was purchasing. I have bought many used cars in my life, but this has been the most satisfying experience and I would highly recommend Mercedes-Benz Heritage Valley all of my friends looking to buy a car. More

Kevin Ngu is a detriment to this dealership. With poor listening and communicarion skills he cost this dealership a customer for life. He caused them to lose all accountability and ethics with t With poor listening and communicarion skills he cost this dealership a customer for life. He caused them to lose all accountability and ethics with the way he communicates with clients on behalf of the dealership. More

Peter and Nathan are excellent in the service department. Thank you for being considerate of clients time schedules and being up front about costs. Thank you for being considerate of clients time schedules and being up front about costs. More

Only issue is communication when calling the general number otherwise good experience thanks for your help number otherwise good experience thanks for your help More

Had a great experience when we purchased our GLB250 in May. We had to have some warranty work done and it was dealt with professionally from the service advisor(Silvio) to the service tech. They kept me i May. We had to have some warranty work done and it was dealt with professionally from the service advisor(Silvio) to the service tech. They kept me informed as to the status of my vehicle and when picking it up everything was explained to me. Very happy with the dealership and service so far. More

I’ve been to a multitude of dealerships throughout my city, and none have come close to the respectful and professionalism displayed by the staff here. A special thanks to Mr. Sorkin specifically at the city, and none have come close to the respectful and professionalism displayed by the staff here. A special thanks to Mr. Sorkin specifically at the service department for the welcoming and respectful manner. More