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Mercedes-Benz Heritage Valley

Edmonton, AB

4.5
438 Reviews

2120 103A St SW

Edmonton, AB

T6W 2P6

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Showing 438 reviews

July 30, 2025

Arrogant service rep, not taking care of things that need to be taken care of, I have couple of reoccurring issues did not fixed yet even after 3 services More

by Paresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name Not listed here and I forgot the name but it was lady usually I show in service reception
July 27, 2025

They were very friendly and knowledgeable about product. Greeted us as soon as we walked into dealership. Nice to have sales not pressure to purchase. More

by WC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, wong
July 26, 2025

Great experience! Salesman and financial team were honest and informative, very easy going. I felt they went the extra mile for me! More

by halo_olah89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Wong, Doug Boultbee
July 23, 2025

Silvio is just the person you need for your service. Best customer service ever. Love to bring my car for service there More

by Junie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio
July 22, 2025

service was excellent . Thank you Aidan for professional work and neat finished job on time More

by Saad A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Walsh, Aidan Kelly
July 19, 2025

Service is wonderful. Prompt response and accommodate your needs and concerns. I never did service anywhere else in the last 10 years with Mercedes other than Heritage Val More

by Unni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
July 17, 2025

I bring in my GLK for work here and I'm always take care of. The service staff is always helpful and friendly. 10/10 will be coming back for service again! More

by gelegadojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio
July 16, 2025

Amazing service as always. Ryan always exceeds expectations. He does a great job for us More

by H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bowie
July 15, 2025

Our service coordinator Ryan always goes the extra mile for us knowing that we travel from Fort McMurray when service our vehicle. When interest rates become more reasonable we plan on trading our GLS 450 More

by BenzBlondie79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Bowie
July 10, 2025

Josh Bertrand was amazing product specialist . He was patient and went through all the details of the vehicle. He put a bow on the car and took my picture .. cute More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Bertrand, Kevin Zinyk, Calvin Wong
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