Mercedes-Benz Heritage Valley

Fantastic Service I purchased my E63 AMG in December. I've purchased over 20 cars and dealt with many dealers over the years. Mercedes Heritage Valley and Peter Mah too I purchased my E63 AMG in December. I've purchased over 20 cars and dealt with many dealers over the years. Mercedes Heritage Valley and Peter Mah took this experience to a whole new level. They go out of their way to ensure I continue to be absolutely satisfied with my ride. The after sale experience continues to amaze me. I am extremely pleased with this dealership and their entire staff!! More

Good customer services Free pick up and ride in the city. After hour service. No appointments needed. Coffee and refreshments are provided. Easy to visit, just off high way Free pick up and ride in the city. After hour service. No appointments needed. Coffee and refreshments are provided. Easy to visit, just off high way 2 and Anthony hendey More

Thanks I feel respected I have bought eight new vehicles in my life. 2 from this dealer. This dealer sales and service team ( plus Frank in the shuttle car) are exceptional e I have bought eight new vehicles in my life. 2 from this dealer. This dealer sales and service team ( plus Frank in the shuttle car) are exceptional everything is top drawer from the show room, the waiting area with food and drinks (latte machine) to the Mercedes simulator. Ultimate experience Thank you much appreciated More

Exceeded my expectations This is my second purchase with Heritage Valley MB. The first purchase was when it was formerly Weber MB. The experience then wasn't great at all, the This is my second purchase with Heritage Valley MB. The first purchase was when it was formerly Weber MB. The experience then wasn't great at all, therefore I didn't have high expectations this time around. However, since moving to the new location, I felt that the customers were finally being heard. The staff no longer had the attitude of relying on the brand to sell itself resulting in not caring about their customers. Instead they put effort and provided excellent customer service. Florin was wonderful to work with despite the fact that I showed frustration and disappointment in the 1 month delay in delivering my vehicle. With the delay, I was left with no vehicle as my previous one was privately sold, but Florin offered a loaner during the wait. Ultimately this delay was out of their control due to weather conditions and transport company. Several hiccups took place during the week leading up to the day of delivery, but in the end they delivered and Florin did his best to communicate the status with me with the little information he was provided. Although Florin was the main point of contact, I'm aware it took a team to address and resolve some of the obstacles they faced and in attempting to make the client/me leaving the dealership happy, so thank you. Finally, the simple act of the sales manager stepping outside to thank you for the patience and purchase is truly appreciated. Thank you Yoshi. Customer service can truly make or break the experience, and when dealing with a larger purchase you would hope for exceptional service. I'm glad to see that Heritage Valley MB is aiming for that. I would recommend this dealership to others. More

Great Service hands down amazing support throughout the entire experience my sales rep was knowledgeable and went above and beyond the call repeatedly. Than Service hands down amazing support throughout the entire experience my sales rep was knowledgeable and went above and beyond the call repeatedly. Thank you so much for the great service. More

Great guidance for my first Mercedes I have given 5 stars. Peter at Mercedes-Benz Heritage Valley is an intelligent AMG product specialist who helps you build the ideal ride for you. I have given 5 stars. Peter at Mercedes-Benz Heritage Valley is an intelligent AMG product specialist who helps you build the ideal ride for you. More

Awesome Experience! I have done a lot of research for vehicles and wanted to find a new experience away from my GM experience as I always bought GM's. My wife and I were I have done a lot of research for vehicles and wanted to find a new experience away from my GM experience as I always bought GM's. My wife and I were interested and wanted to check out the Mercedes Benz line and well...............we were so impressed with Peter Mah as we were treated like royalty and then the rest of the team took over as well. We were heading out for a vacation in Mexico and we bought it just based on the incredible experience. Love the vehicle of course but the service and treatment and how easy they made it was just spectacular and when I left I said to them I have purchased a lot of vehicles but they made it SO EASY I commented what a fantastic experience. Rob and Mike were fantastic to deal with as well and thanks to the entire team for our new vehicle and the painless experience in making our purchase so easy and enjoyable. My wife really likes her new Mercedes Benz purse as well! More

Great service Impressive delivery to accommodate our needs. Peter is punctual and knows his product quite well. A seasoned professional doing what he does best. Bea Impressive delivery to accommodate our needs. Peter is punctual and knows his product quite well. A seasoned professional doing what he does best. Beautiful dealership and I will be telling my friends. More

Great experience! Overall great experience at this dealership. This is my second new vehicle purchased here (GLK 350 and E400 coupe) Peter is very knowledgable about t Overall great experience at this dealership. This is my second new vehicle purchased here (GLK 350 and E400 coupe) Peter is very knowledgable about the product and was able to answer all questions I had. Everything went through without a hitch! More

Very pleased with my service I have given this dealership a 5 star rating because they were very welcoming as soon as we got to dealership making us feel comfortable and not being I have given this dealership a 5 star rating because they were very welcoming as soon as we got to dealership making us feel comfortable and not being pushy salesmen. Manny was the guy we dealt with and he went above and beyond to pick out the right car for me with the perfect price range. He really got to know me (the customer) instead of just using your typical sales pitch. I was very happy and would highly recommend this dealership to all my friends. More