Mercedes-Benz Heritage Valley

Super salesman We recently became the proud owners a a new Mercedes cabriolet. Manny Martinez was our friendly and professional sales person that made our transactio We recently became the proud owners a a new Mercedes cabriolet. Manny Martinez was our friendly and professional sales person that made our transaction with heritage valley awesome! Manny is extremely knowledgeable and cariing Lacey Elgin was our first contact she was so friendly and welcoming and made us feel like we were the most important people in the dealership. What a terrific person who was our personal "consierge" !! She is just terrific!!!! Mike handous was referred to us and came out immediately to welcome us to the dealership and assist us with our awesome vehicle purchase. What a professional and friendly person! Eddie Chang handled the business transaction portion and was so knowledgeable and professional . He explained all the coverages available to us and we left feeling very informed! All in all our experience with Mercedes Benz heritage valley was absolutely wonderful and we look forward to many years with servicing and any future purchases. We have recommended all our contact and heritage valley to all. Our associates!!!! More

Great Experience! I recently completed an online, out of province purchase through Heritage Valley MB, and the experience was excellent. Kevin Zinyk and Mike Handous w I recently completed an online, out of province purchase through Heritage Valley MB, and the experience was excellent. Kevin Zinyk and Mike Handous were an absolute pleasure to deal with on the sales side. We arrived at a great price on a perfect condition CPO vehicle and Kevin sent me lots of detailed pics which made me feel very comfortable with the condition without the need to visit the dealership. Mike Garner was also very easy to deal with and kept me up-to-date on the progress of the PDI, PPF install and shipment details. The entire process from start to finish, although long (due to 3 weeks in transit) was painless and professional. I can't say enough good things about Kevin, Mike, Mike and Heritage Valley. I highly recommend them! More

I just purchased my 3rd Benz. We drove to Edmonton to test drive an Audi Q5 and on our way home, decided to stop in at Mercedes Benz Heritage Valley. Although we had no appointment We drove to Edmonton to test drive an Audi Q5 and on our way home, decided to stop in at Mercedes Benz Heritage Valley. Although we had no appointment and Peter was working with other customers, he came out to greet us and find out what we were looking for, and then arranged for us to test drive 2 vehicles. Long story short, our experience with Peter and Mercedes-Benz Heritage Valley was a refreshing change from other M-B dealerships we have dealt with. I am very pleased with our purchase and very impressed with the level of friendly professionalism we experienced. More

Everythng was excellent I was treated good And i would definitely recommend this to anyone who is interested in buying a mercedes and thanks to all the people in mercedes I was treated good And i would definitely recommend this to anyone who is interested in buying a mercedes and thanks to all the people in mercedes More

The sales person services I had good time excellent relation ship with peter He help me out to get my SUV I really thank you for Peter Good job I had good time excellent relation ship with peter He help me out to get my SUV I really thank you for Peter Good job More

Great service Just bought Gle 400 last week, our dealer Khandaker was the most kind and respectful dealer we've ever met. He was gentle, very humble, and was so tru Just bought Gle 400 last week, our dealer Khandaker was the most kind and respectful dealer we've ever met. He was gentle, very humble, and was so trustworthy. He even got us a gift at the end of our deal. I would recommend him to anyone wanting to buy Mercedez. Never knew car dealers can be so kind! Five stars! More

Great Experience Jamie was great to deal with. Well informed and helpful. I'd definitely recommend friends and family to visit her if they want to join the Mercedes Be Jamie was great to deal with. Well informed and helpful. I'd definitely recommend friends and family to visit her if they want to join the Mercedes Benz family. More

Excellent Service Visited heritage valley mb and bought my first Mercedes. Manny, Louella @ Rob were phenomenal, exceptionally detailed and thorough in taking me on an Visited heritage valley mb and bought my first Mercedes. Manny, Louella @ Rob were phenomenal, exceptionally detailed and thorough in taking me on an amazing tour of the new GLA. I will recommend heritage valley to friends and family. More

Good Service Work I brought in my MB for regular scheduled maintenance and there were no issues or surprises. The service rep and service manager were very easy to tal I brought in my MB for regular scheduled maintenance and there were no issues or surprises. The service rep and service manager were very easy to talk to and they responded to my requests. The swing and service is a pretty nice treat while waiting for your vehicle. More

Outstanding experience led by Mark Mark Gummer was one of the best sales experiences I've ever had. He was genuine, thoughtful, and allowed me to take my time with the decision, and giv Mark Gummer was one of the best sales experiences I've ever had. He was genuine, thoughtful, and allowed me to take my time with the decision, and give me my time and space. He was knowledgeable with the product, and understood my wants. It never felt like a salesman with Mark, I felt like I was dealing with a friend. He is the gem of this dealership. Robert Lam made a lot of promises, and came through on every one. He was extremely helpful in making the deal, and made things very accommodating over text. He worked on the deal from home to ensure I was happy with the finances piece. He has been extremely professional with every encounter, and I was very satisfied with how he put together our deal. Lacey Elgie made my day. When I picked up my car for tinting and dropping off the loaner, she was invaluable. There was a mark on the car, and she made sure it was cleaned up. She got me the phone numbers of people I needed, got me price quotes, and she was willing to take on any further questions or answers. She was willing to go the extra mile and liaised with Mark as well. Very happy with my experience with Lacey. Eddy Chang has been wonderful and thoughtful. He made sure we knew the details before signing the agreements. He made the service agreements much more easy to understand, and the detail packages. He was very helpful in getting the car going with insurance, license plate, and all of the paperwork. He treated me very well, and easy to ask any deal-related question. Mike Handous was also very courteous whenever I have seen him as well. Overall, I had a poor experience with Mercedes Heritage Valley in August 2016. That changed with this car experience in buying my C43. Mark, Robert, Lacey and Eddy have completely changed my opinion and I am proud to have leased my car from you guys. More