Mercedes-Benz Heritage Valley
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 313 reviews
Excellent service The service was excellent from the sales to the financing departments. It was a pleasant experience to deal with the staff at Heritage Mercedes. It wa The service was excellent from the sales to the financing departments. It was a pleasant experience to deal with the staff at Heritage Mercedes. It was an excellent experience without hassle. More
Impressive, and truly caring service!!! The service provided in buying my new car was impressive! Manny who said hello and how may I help you right from the start, was caring, knowledgeab The service provided in buying my new car was impressive! Manny who said hello and how may I help you right from the start, was caring, knowledgeable very accommodating. He has such a friendly style of presenting information that I found my perfect vehicle. He answered all of my difficult questions and was very comfortable to deal with. Mike Handous also assisted with details of buying my vehicle which we extremely helpful in making my choices . Eddy Chang assisted as well, with the details with finance. A great team that work together so well , to make buying a car an exciting experience! My experience was absolutely terrific and I never felt pressured I highly recommend going to the Heritage Valley dealership More
Very help full the staff was very friendly My experience was very impressive then I expected. I will recommend any car buyers to visit this dealership. The most important phrase Ahmed said our My experience was very impressive then I expected. I will recommend any car buyers to visit this dealership. The most important phrase Ahmed said our relationship is now beginning not ending after your purchase More
MB Heritage Valley Experience - Purchase of a 2017 SLC 300 From the moment I was first greeted by a salesperson/manager to the point where I drove away from this dealership in my new vehicle I was treated with From the moment I was first greeted by a salesperson/manager to the point where I drove away from this dealership in my new vehicle I was treated with nothing but dignity, respect and professionalism. Although I had driven a number of different high-end vehicles from various dealers and had dealt with a considerable number of sales personnel along the way I found that this staff in particular not only knew their products extremely well but also took the time to explain to me in detail, if requested, any questions or concerns that I may have had. I originally began my new vehicle search from out of province and although it took a couple of weeks to complete the deal at no time did I feel any pressure from the staff to finalize my purchase. Based on my personal experience I would recommend, without reservation, this dealership to my family, friends and others who wish to purchase a quality high-end vehicle. More
Purchase of 2015 ML400 People from this dealership know very well the product they are selling. Khandaker Ahmed, the Sales Person, Mike Handous, the Sales Manager, and Mike People from this dealership know very well the product they are selling. Khandaker Ahmed, the Sales Person, Mike Handous, the Sales Manager, and Mike Garner, the Finance Manager were all nice and easy to deal with. I like their honesty and you can trust them right away. If you're buying a Mercedes- Benz go to this dealership and look for these people. Khandaker may be hard to pronounce so I called him Khandy :). I recommend this dealership. They take good care of the products they are selling and they care for their customers. Great experience indeed. More
Very Satisfied Very friendly Staff very Knowledgeable. The Best dealership. Excellent trading value and best price on the new cars. Very well displayed showroom and Very friendly Staff very Knowledgeable. The Best dealership. Excellent trading value and best price on the new cars. Very well displayed showroom and beautiful lounge. More
Great addition to staff I know Lacey from another dealership and I'm so happy to see that she's joined the Mercedes team! She's always taken great care of me! I know Lacey from another dealership and I'm so happy to see that she's joined the Mercedes team! She's always taken great care of me! More
Their customer service is as smooth as their cars I had a very pleasant buying experience at this Benz dealership! Khandaker A was very helpful in determining our needs and very knowledgable about the I had a very pleasant buying experience at this Benz dealership! Khandaker A was very helpful in determining our needs and very knowledgable about the products available. Once we had decided on a vehicle, the finance team was very efficient with the purchase process. Highly recommend this dealership for your Benz needs. More
Great service Best service I ever had hands down the sales person Ahmed khandaker Mike Garner and Mike Handuos are great people I will be coming back for sure and h Best service I ever had hands down the sales person Ahmed khandaker Mike Garner and Mike Handuos are great people I will be coming back for sure and honestly they gave me my dream car. More
outstanding service From first entering the dealership until the final sale, Khandaker, Yoshi, Rob, and Doug, plus the folks in the parts department took great pains to a From first entering the dealership until the final sale, Khandaker, Yoshi, Rob, and Doug, plus the folks in the parts department took great pains to answer all of my questions, help me chose the right car, and work out a great price. Khandaker was very patient demonstrating the many electronic features of the car and helping me get comfortable with it all. The building is a comfortable space for customers. All round, a great car buying experience. More