Mercedes-Benz Heritage Valley

Created a constant noise during routine service B that cost me $900+. Went back to fix it. Spent 2 days with no vehicle. No apology. Finally get it back and the noise persists. Now have to go back second cost me $900+. Went back to fix it. Spent 2 days with no vehicle. No apology. Finally get it back and the noise persists. Now have to go back second time to fix problem they created. More

Best service received by kevin and manager. ...They are really supportive and best...really appreciated ...They are really supportive and best...really appreciated More

Everyone is super friendly and caring. The job was done perfectly and I didn’t need to take extra efforts to explain. They identified the problem and communicated with me. Then they fixed The job was done perfectly and I didn’t need to take extra efforts to explain. They identified the problem and communicated with me. Then they fixed it quickly. More

The service at this dealership was phenomenal, the staff is friendly and the service is great! is friendly and the service is great! More

The service department people are professional, knowledgeable and helpful. My preferred place for taking my electric Smart Car. knowledgeable and helpful. My preferred place for taking my electric Smart Car. More

Brittany Walsh called to confirm my required services and to explain the options under Service A and Service B. She was informative. She contacted me as soon as the SUV was completed and this allowed me to p to explain the options under Service A and Service B. She was informative. She contacted me as soon as the SUV was completed and this allowed me to plan for the pick up time. More

They are so friendly and amazing people's . Comfortable be with gave us a heads up . We Thank you to Ian , manager Doug , Mark . We appreciate It and Happy event the Road and weather was scary Comfortable be with gave us a heads up . We Thank you to Ian , manager Doug , Mark . We appreciate It and Happy event the Road and weather was scary we drove from Calgary to Edmonton.. More

Professional approach, quick and effective attention to the issues and fast solutions. Staff is accommodating and pleasant to interact with. the issues and fast solutions. Staff is accommodating and pleasant to interact with. More

I have a very great experience with Mercedes Heritage Village. The service appointment is very efficiency. I want to say thank you to Brittany in Service Department. The lady is very friendly, profession Village. The service appointment is very efficiency. I want to say thank you to Brittany in Service Department. The lady is very friendly, professional and experienced. I have been helped by her twice, and I am really happy for each of my visit. Thank you Brittany! I will recommend the Hertige Valley MB. Five stars. More

We got Service A done on our AMG this week. As usual Romina handled the booking and arranged a loaner with professionalism and courtesy. She is also very knowledgeable about the repairs neede As usual Romina handled the booking and arranged a loaner with professionalism and courtesy. She is also very knowledgeable about the repairs needed and provides sound advice. More