Mercedes-Benz Edmonton West

I already have Being a 3 time customer mere I like dealing with Rollie. Solid service and professional. A bit disappointing noted on the new car with cruise control Being a 3 time customer mere I like dealing with Rollie. Solid service and professional. A bit disappointing noted on the new car with cruise control not functioning properly. Makes me question the brand and associated quality. More

Great Service Very positive experience, everything was as promised. Great atmosphere for the entire family. Very happy with our purchase thus far and the pople we d Very positive experience, everything was as promised. Great atmosphere for the entire family. Very happy with our purchase thus far and the pople we dealt with were very pleasant and very professional. We will be back. More

First class service I was shopping for a car and looked at BMW and was told to go to west end Mercedes. I was blown away by the first impression and was introduced to Rol I was shopping for a car and looked at BMW and was told to go to west end Mercedes. I was blown away by the first impression and was introduced to Rolland Poon. I was with my 10 year old son Joshua and he was so attentive to a young boy and thought wow! I had looked at a few places and knew it was the right place to do business. Looked a few and love my new 400c Mercedes. I enjoyed the whole process and for the President Scott to congratulate me was over the top! Thanks again Rolland and Team! Will be back to upgrade in a few years ?? McDonald Family More

Great customer service The team a West Edmonton Mercedes was exceptional as always. From our salesman Florin keeping us happy and updated on our order status, to Faye in fi The team a West Edmonton Mercedes was exceptional as always. From our salesman Florin keeping us happy and updated on our order status, to Faye in finance to our great delivery coordinator Kali. They all made the experience once again great. More

Excellent used car buy experience From the moment my wife and I were greeted and taken for a test drive in a GLE350d by a Chris Phan, then our time negotiating the trade in and purchas From the moment my wife and I were greeted and taken for a test drive in a GLE350d by a Chris Phan, then our time negotiating the trade in and purchase price with Craig Royer, following up with Kathy Lam in finance to final delivery and vehicle training conducted by Kali Dedels we were treated exceptionally well. Our shopping experience was pressure and hassle free and the professional team that we worked with went above and beyond any previous car purchase experience I'd ever had. I would highly recommend this team and I will certainly return to Mercedes-Benz Edmonton West. More

Dealerships -- Take Notes Gave the dealership a call. Asked for sales guy. The receptionist transferred me to Dharam to set my family up for a test drive. Arrived on si Gave the dealership a call. Asked for sales guy. The receptionist transferred me to Dharam to set my family up for a test drive. Arrived on site, test drove and everything is great. Dharam's product knowledge and confidence certainly backed up the Mercedes Benz brand. This is a near perfect dealership experience that you can get. There's no such thing as perfect when you're buying a car, and Dharam works hard for you to ensure you walk out satisfied. The one thing that I was not impressed with is some sales members at Mercedes Benz. Upon completion of the deal, I had to run out to my car to grab my wallet. The shop was closing, the sales associate(3) looked me in the eye as I was outside knocking. And failed to come and open the door. I understand when a shop is closing, and not allowing customers through. However, you cannot tell if I was a customer or if I needed any sort of emergency help. Mind you, this doesn't bother me. And can be adjusted through a management policy change. But, let's get back to the car business: If you're seeking to buy a car, any dealership is fine. But if you're looking to experience what Mercedes Benz offers(sans the jerks who didn't open the door), speak to Dharam Taylor and his management team. More

Wonderful Car and Great Service I love my new CLS. I found it on the internet, and Dharam and the Edmonton West team took care of the rest vritually. When I arrived everything was re I love my new CLS. I found it on the internet, and Dharam and the Edmonton West team took care of the rest vritually. When I arrived everything was ready, it was quick to get through the paperwork and the pre-delivery orientation set me up to operate the car until I had a chance to go through the owners manual. Dharam's post delivery support was great. Will definately come back to Edmonton West. More

Fabulous purchasing experience with Dharam! Love my new Car! I am so extremely pleased with my very recent experience at Mercedes-Benz West Edmonton, I felt compelled to share. Dharam surpassed every expectatio I am so extremely pleased with my very recent experience at Mercedes-Benz West Edmonton, I felt compelled to share. Dharam surpassed every expectation of a "salesman". He is truly a professional, but more so, he listens, he understands and he is not pushy or aggressive, his demeanor is warm and kind, his sense of humor is fantastic - working with him made the experience gratifying. Everything he said he would do...he did, he followed up, he kept in touch even after the purchase was done. His dedication to his career is truly inspiring. I would never hesitate to recommend him, and I will only work with him in the future. In addition I had the pleasure of dealing with a few of his co-workers, Craig Royer, Ashley Rodnunsky, Andrew Stennett & Aren Schroeder...This company is what every company should be...people that work together to achieve a common goal....A Team! Thank you Dharam & your peers, you're an amazing group! Rachelle Cusworth REMAX Real Estate. More

Great service Top service from the moment you step through the door. Friendly, knowledgeable staff and a very nice location. I travel several hours to bring my vehi Top service from the moment you step through the door. Friendly, knowledgeable staff and a very nice location. I travel several hours to bring my vehicle in for a service and would not go anywhere else. More

service Tiffany was very helpful and professional. She was very nice and would call to give me updates on the car. I would highly recommend her. Tiffany was very helpful and professional. She was very nice and would call to give me updates on the car. I would highly recommend her. More