Mercedes-Benz Edmonton West
Edmonton, AB
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Ahmed was an excallent person to work with on the purchase of my used sl550 car. He was courteous and very knowlaged about the product. He met me at the dealership on my schedule even on his days off purchase of my used sl550 car. He was courteous and very knowlaged about the product. He met me at the dealership on my schedule even on his days off. I will ask for him again when I return to the dealership More
Once again, Manny and the Mercedes Benz dealership have out done themselves. I recently purchased a preowned Mercedes-Benz GLK from Manny. He handled the sale with calmness, without pressure to buy, and en out done themselves. I recently purchased a preowned Mercedes-Benz GLK from Manny. He handled the sale with calmness, without pressure to buy, and ensured that my purchase was well worthwhile. He crossed all the “T’s” and doted all the “I’s”. In fact, he went out of his way! Manny made me comfortable the entire time. He confidently answered all my questions to the fullest. There was no doubt in my mind that the purchase of the vehicle was a good investment. Mercedes-Benz West is very fortunate to have Manny as a sales rep. Thank you! Well-done! Looking forward to my next purchase in a few years! In the meantime, I’m going to enjoy my new car. More
Dari has been terrific to work with in arranging the purchase of our new Mercedes. Very personable. Having been in sales for my entire career, I appreciate the manner of communication in which we were i purchase of our new Mercedes. Very personable. Having been in sales for my entire career, I appreciate the manner of communication in which we were involved with him. The dealership seems to be filled with people that respect customers. Love the car! More
Over the past few weeks, I have had the pleasure to work with Adam Pruden on the purchase of a vehicle. Adam was very responsive, patient and easy to deal with. There was no pressure to purchase the vehic with Adam Pruden on the purchase of a vehicle. Adam was very responsive, patient and easy to deal with. There was no pressure to purchase the vehicle and he was very transparent with the process. I would highly recommend Adam for your next vehicle purchase. More
I do not write reviews however, over the past few years I have had the pleasure of dealing with Andrew in the parts department on many occasions with the most current being today Saturday June 22, 2024. Andr have had the pleasure of dealing with Andrew in the parts department on many occasions with the most current being today Saturday June 22, 2024. Andrew is a class act, he was kind, a professional, patient, easy to deal with and the customer service is second to none. in short if you can clone Andrew please do so because I believe he is an asset to any business especially yours. because of all of my combined interactions I am writing this review. if you are looking for exceptional service visit this business and ask for Andrew. More
Great sales people with low pressure to buy. I never thought I would own a Mercedes and then we bought two in two months. This dealership has a great staff and they wont disspoint the second you I never thought I would own a Mercedes and then we bought two in two months. This dealership has a great staff and they wont disspoint the second you walk in. I am an over researcher and investigated over a dozen different dealers and test drove as many different brands of sedans. Let me just say that the management and staff and service were stellar to deal with. We are two happy customers and grateful to end months of research but confident we made the right choice at Mercedes-Benz Edmonton West. Thanks again to Dave, Adam Andrew and Jason. The whole team was there for us. More
Dakota is simply the best. The product is the better than the rest and I'm loving my car. They all went above and beyond. You will be treated like a king! I will go back to Mer The product is the better than the rest and I'm loving my car. They all went above and beyond. You will be treated like a king! I will go back to Mercedes West again for sure. More
I bought a brand new GLE350 in year 2020 from the Edmonton West Dealership. Because it our first family vehicle in this brand, we also purchased $2000 worth of first 3 services as promoted by the dea Edmonton West Dealership. Because it our first family vehicle in this brand, we also purchased $2000 worth of first 3 services as promoted by the dealership. One year later of use rear spoiler came off while driving on highway and it took months and so much efforts to get it repaired under warranty. Tried to find a reason to blame not to cover under the warranty, but they could not find any. Then the remote starter expired and they wanted us to pay $200 plus per year for subscription. This is a free features comes with any vehicle nowadays, but not with Mercedes Benz. We followed the services as the vehicle alerted us as due. Our last service we booked with the dealership as we have already paid for it. However they gave us the appointment two weeks later and asked us to pay for the service claiming that the service we paid for has already expired. How the initial 3 services we bought have a expiry date? Now I learn not only food but service we buy from Mercedes Benz also expire and similar to warranty. Regardless you paid for the service well in advance. I strongly recommend NOT to by Mercedes Benz as there are many economical vehicles out there with super luxurious than this brand. Even my all vehicles much better than this vehicle on many features. Especially do not suggest to deal with WEST EDMONTON Dealership. More
What can I say? In Business they say " No one will help you get what you need until you show them you care". Well Ashlee in Service, if you don't care you have me fo In Business they say " No one will help you get what you need until you show them you care". Well Ashlee in Service, if you don't care you have me fooled. You were a joy to deal with and made me feel confident the work would be completed correctly. It took a little longer than expected.....WORTH IT! The mechanic did a great job. I thought there was a small issue and mentioned it to Ashlee, she is on it! I am happy with the service, and ecstatic with Ashlee. How did I get so lucky, because usually I am not. Thank you Ashlee! Keep doing what you do! Stay optimistic, professional, brilliant and....you. Greg H. More
I brought in a Mercedes Benz B11 from Halifax, had Mercedes Halifax inspect it but they were so incompetent, they missed a lot when they diagnosed the vehicle. I shipped this vehicle from Halifax to E Mercedes Halifax inspect it but they were so incompetent, they missed a lot when they diagnosed the vehicle. I shipped this vehicle from Halifax to Edmonton and had Mercedes Benz West inspect and repair. I was working with Kate Bron and she was awesome to deal and work with. She kept me updated every step of the way, she went the extra mile to assist me and getting my vehicle become road worthy. Really appreciate Kate's cheerful assistance. You could tell that Kate cares for all her customers, whoever they are. More