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Mercedes-Benz Edmonton West

Edmonton, AB

4.4
293 Reviews

17407-111 Avenue Northwest

Edmonton, AB

T5S 0A1

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Showing 293 reviews

November 17, 2024

Ahmed was an excallent person to work with on the purchase of my used sl550 car. He was courteous and very knowlaged about the product. He met me at the dealership on my schedule even on his days off More

by fred.newman6500@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed
November 14, 2024

Once again, Manny and the Mercedes Benz dealership have out done themselves. I recently purchased a preowned Mercedes-Benz GLK from Manny. He handled the sale with calmness, without pressure to buy, and en More

by John Eshenko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
October 24, 2024

Dari has been terrific to work with in arranging the purchase of our new Mercedes. Very personable. Having been in sales for my entire career, I appreciate the manner of communication in which we were i More

by 'Stang
Recommend Dealer
Yes
Employees Worked With
Dari Mahfouz
October 08, 2024

Over the past few weeks, I have had the pleasure to work with Adam Pruden on the purchase of a vehicle. Adam was very responsive, patient and easy to deal with. There was no pressure to purchase the vehic More

by bhandariatul76
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Pruden
June 24, 2024

I do not write reviews however, over the past few years I have had the pleasure of dealing with Andrew in the parts department on many occasions with the most current being today Saturday June 22, 2024. Andr More

by jimmyjam
Recommend Dealer
Yes
Employees Worked With
Andrew Ho
June 08, 2024

Great sales people with low pressure to buy. I never thought I would own a Mercedes and then we bought two in two months. This dealership has a great staff and they wont disspoint the second you More

by Taurek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Andrew Adam Jason
May 08, 2024

Dakota is simply the best. The product is the better than the rest and I'm loving my car. They all went above and beyond. You will be treated like a king! I will go back to Mer More

by Jonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Stout, Brandan Hebert
January 03, 2024

I bought a brand new GLE350 in year 2020 from the Edmonton West Dealership. Because it our first family vehicle in this brand, we also purchased $2000 worth of first 3 services as promoted by the dea More

by sctman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Baril
Jan 04, 2024 -

Mercedes-Benz Edmonton West responded

We're genuinely sorry to hear about the disappointment. Our intention is always to provide seamless service within the specified coverage period. The 36-month coverage allows a 3-month grace period, but unfortunately, as a dealer, we cannot influence MB Canada’s decision for an exception above this. Your feedback is valuable, and we take it seriously. Please accept our apologies for any inconvenience caused. Thank you for sharing your thoughts; we're committed to improving. Brandan Hebert General Manager

December 18, 2023

What can I say? In Business they say " No one will help you get what you need until you show them you care". Well Ashlee in Service, if you don't care you have me fo More

by Greg H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee-Service Advisor Extraordinaire
September 11, 2023

I brought in a Mercedes Benz B11 from Halifax, had Mercedes Halifax inspect it but they were so incompetent, they missed a lot when they diagnosed the vehicle. I shipped this vehicle from Halifax to E More

by Eugene
Recommend Dealer
Yes
Employees Worked With
Kate Bron
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