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Mercedes-Benz Downtown Calgary
Calgary, AB
92 Reviews
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Showing 92 reviews
July 13, 2017
Awesome Service! I have always been a BMW person, but this my first Mercedes-Benz experience is sure a memorable one. Everyone was just awesome and with in-depth Exper I have always been a BMW person, but this my first Mercedes-Benz experience is sure a memorable one. Everyone was just awesome and with in-depth Experts' knowledge - from the excellent Sales-man (Malcolm) to the superb Finance lady (Vanja). This service is nothing but purely awesome! Plus the vehicle is just excellent. More
by Bob Ehi
Employees Worked With
Malcolm McGann, Vanja Vucijak
June 26, 2017
Helpful and friendly As soon as I walked into the dealership I was greeted and immediately felt comfortable with the salesperson. They were extremely knowledgeable, friend As soon as I walked into the dealership I was greeted and immediately felt comfortable with the salesperson. They were extremely knowledgeable, friendly and informative from pre purchase to me driving away in my new car. I highly recommend Mercedes Benz Downtown. More
by Amgmatt
Employees Worked With
Vanja Vucijak, Arif Budhwani, John Espanol
June 23, 2017
Delivery and Introduction to new GLE AMG 43 Neil the delivery expect spent an hour introducing and explains to me to the features of my new GLE AMG 44. Completion and the sale, trade-in and tran Neil the delivery expect spent an hour introducing and explains to me to the features of my new GLE AMG 44. Completion and the sale, trade-in and transfer of license eent very smoothly More
by Ejb
Employees Worked With
Delivery expert Neil , Vanja Vucijak, Jonathan Hughes
June 23, 2017
Ourstanding service as always The no-pressure sales, knowledgeable and engaging staff, amazing showroom, and, of course, incredible product, have kept me coming back to Downtown Me The no-pressure sales, knowledgeable and engaging staff, amazing showroom, and, of course, incredible product, have kept me coming back to Downtown Mercedes for years. "The best or nothing" is more than a slogan, it is a philosophy exemplified by everyone at this dealership. Danny Williams shows time and again why he is a top sales person for Mercedes - after this many purchases he is more like an old friend than staff. John Espanol in finance made the paperwork painless; Neal Sukhu, our Delivery Specialist, walked us through our newest purchase and ensured we had a comfortable working knowledge before we left the dealer. You are completely taken care of at Downtown Mercedes. Once you purchase here, you will be part of the family. More
by DrPM
Employees Worked With
Neal Sukhu - Delivery Specialist, Justin Edgar, Danny Williams, John Espanol
June 13, 2017
Appalled Booked in an appointment with a salesman on a Wednesday for an appointment for the following Monday. Was promised the two cars I wanted to test drive Booked in an appointment with a salesman on a Wednesday for an appointment for the following Monday. Was promised the two cars I wanted to test drive would be prepped and ready for the test drive. When I got to the dealership not only was the salesman helping another customer - but he also completely neglected to acknowledge we were there waiting for him. After over 45 minutes of waiting for him we decided to get help from another salesperson. Later we found out not only did the original sales person fail to hold the cars- one of the cars, the AMG, was taken home for the day with the sales manager. The second cars keys were 'missing' as they were in the system but with another sales person who had left for the day. I am utterly appalled by the lack of organization and unprofessionalism shown by the staff here. I had just finished buying an Audi and did not have ANY of the problems that I have seen in this dealership. For a brand that is supposed to be 'luxury' and 'high class' this is a serious let down. More
by Kevin
Employees Worked With
Michael Chan, Martin Verdiyev
May 31, 2017
MERCEDES DOWNTOWN CONTINUES TO PROVIDE EXCEPTIONAL SERVICE This is our 6th new Mercedes purchased from Mercedes Downtown Calgary. Every aspect from product knowledge, placing and tracking of the new car order This is our 6th new Mercedes purchased from Mercedes Downtown Calgary. Every aspect from product knowledge, placing and tracking of the new car orders to the delivery and support has been perfect. I would strongly recommend anyone looking for a new or used MB contact this dealership. More
by Rob
Employees Worked With
Neil, Mazen Aboulhosn, Justin Edgar, Vanja Vucijak, Jonathan Hughes
May 31, 2017
Great Experience Hyatt (Downtown Calgary) Mercedes Benz provided me with a great purchasing experience. I would not hesitate to buy from them again. I really appreciat Hyatt (Downtown Calgary) Mercedes Benz provided me with a great purchasing experience. I would not hesitate to buy from them again. I really appreciated the professional and courteous service. More
by Hamza
Employees Worked With
Meal Sukhu, Vanja Vucijak, Michael Chan, Colin Chan
May 27, 2017
No other place in Calgary to buy or lease a Mercedes Top notch professional service from start to finish! Will be getting our new vehicles from Downtown Mercedes for years to come! Amazing sevice and del Top notch professional service from start to finish! Will be getting our new vehicles from Downtown Mercedes for years to come! Amazing sevice and delivery of the vehicle was very imformative. More
by price
Employees Worked With
Justin Edgar
May 27, 2017
GLK toGLE May 19/17 was my second vehicle purchase at Mercedes Downtown. Starting with a great experience back in March of 2015, I naturally gravitated to the d May 19/17 was my second vehicle purchase at Mercedes Downtown. Starting with a great experience back in March of 2015, I naturally gravitated to the dealership when I had a driving need. I was exploring finding a larger SUV diesel which is difficult now that most auto makers aren't selling them this year. I then received the hand-written invitation in the mail to the May 20 weekend private sale. Running errands on the Tuesday previous to the sale, I thought I would just pop in. Wouldn't you know, I find Rob Nelles who sold me a new 2015 GLK earlier and when I stop in to see him and walk into the sales department it feels like I'm among friends. Well, the kind of vehicle that I had been looking for (last few weeks) had just arrived hours earlier. It then didn't take long to strike up a deal. Sometimes I feel like I can't really afford a Mercedes but the combination of excellent people selling excellent vehicles makes it the right choice. My experience with Sales, Parts, and Service at Downtown over the past two years has been stellar. Top marks all round. More
by They Have What I Want
Employees Worked With
Mazen Aboulhosn, Rob Nelles
May 23, 2017
Sale experience Great salesman and excellent tech support person Both of them tried to personalise things for me. Took time to explain and show us all the amazing Great salesman and excellent tech support person Both of them tried to personalise things for me. Took time to explain and show us all the amazing features of mercedez benz More
by nadira
Employees Worked With
Michael Chan
