
Menzies Chrysler
Whitby, ON
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577 Reviews of Menzies Chrysler
Highly recommended! - We’ve had the pleasure of purchasing two vehicles from Menzies Chrysler, and each experience was outstanding. Recently, Elix, a service representat - We’ve had the pleasure of purchasing two vehicles from Menzies Chrysler, and each experience was outstanding. Recently, Elix, a service representative, provided exceptional support in resolving an issue with complete honesty and professionalism. His dedication to customer satisfaction and clear communication made the entire process stress free. Elix truly sets the standard for excellent service, and because of his example, Menzies Chrysler continues to be our go to dealership. More
I recently had to utilize the extended warranty on my minivan at Menzies Chrysler, and I was thoroughly impressed with the level of service provided. From the moment I contacted their customer care team, minivan at Menzies Chrysler, and I was thoroughly impressed with the level of service provided. From the moment I contacted their customer care team, they were responsive, courteous, and knowledgeable, ensuring a smooth and hassle-free process . The service department- Elix Selvadurai efficiently coordinated the necessary repairs, and I was pleased to find that my claim was approved without any unexpected costs . This level of attention and professionalism made me feel valued as a customer . Overall, this experience has reinforced my confidence in both Menzies Chrysler, Elix Selvadurai and the value of investing in an extended warranty. I highly recommend their services to anyone considering a vehicle purchase or seeking reliable after-sales support More
Had a check engine light on sent in to dealership greeted by Elix very knowledgeable help me with the work that needed to be done. Very friendly staff, thankyou for your help. will be back. Have bought 2 veh by Elix very knowledgeable help me with the work that needed to be done. Very friendly staff, thankyou for your help. will be back. Have bought 2 vehicle's from here plus my dad purchase a vehicle from here.Thankyou again. More
As we were leaving our physiotherapy appointment with my wife that is currently disabled, we encountered an issue with the sliding door in our wheelchair enabled Grand Caravan. Luckily, we were right next wife that is currently disabled, we encountered an issue with the sliding door in our wheelchair enabled Grand Caravan. Luckily, we were right next door to the Menzies Chrysler dealership. I drove to the service center and spoke with the Service Advisor named Elix. He assigned someone to work on my issue right away and the problem was solved in just a few minutes. Thank you Elix and Menzies Chrysler for resolving our issue. More
Fantastic results! I went in following an issue with my Jeep and was greeted by Elix of the service team. He immediately realized there was a problem and said he would I went in following an issue with my Jeep and was greeted by Elix of the service team. He immediately realized there was a problem and said he would look after it. It was the best experience I have ever had at a dealership! Thank you Elix and thank you Menzies Cheysler for providing me with the most exceptional experience I could ever imagine at a dealership. I highly recommend Menzies and will continue to service my vehicle there. More
** Shady dealer with employees with open liquor in front cupholders**Went in to get headlight warrantied with extended warranty(chrysler extended warranty no third party company) as well as leaky rear windo cupholders**Went in to get headlight warrantied with extended warranty(chrysler extended warranty no third party company) as well as leaky rear window. Show up on 2nd appt date to get it done both declined, headlight due to " broken clip from accident " and window just isn't covered even tho well known issue with recall in USA. Clip wasnt even related to why it was being warrantied.Story that i was provided had many flaws and I knew the clip wasn't broken because I was inspecting it a few days before to pull back vents to try and remove moisture. Talked to manager and showed story I was provided and how it didn't make sense because where the clip was "found" it would have fallen on asphalt below the vehicle 100%. He didn't even care to listen to the story and seemed uninterested when i took him out to show him exactly where the clip was and what would have happened. They also have alcoholic/drunk employees working on vehicles and that is most likely how it happened. Every day there's a new white claws/mickeys in cupholder. Had issues in the past but this topped it, won't be returning. Extended warranty for thousands for them to decline warranty and break parts, when I purchased the vehicle the sales manager called me to sell me on the warranty because I declined it first said it was a direct extension of the bumper to bumper warranty and it would extend it to 5 years - clearly not. Even let them know my financial and family situation, this dealer is only good for the sale process, after that they dont care. All they want is your money More
This dealership had a fraudulent employee Janis who sold me a warranty advising I can use at ANY chrysler dealer. When I tried to get service at another chrysler dealer they said they don't accept this warr me a warranty advising I can use at ANY chrysler dealer. When I tried to get service at another chrysler dealer they said they don't accept this warranty. Spoke to service manager and he was satisfied that Janis no longer works here and did not feel any way reliable for false information. More