Menzies Chrysler
Whitby, ON
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571 Reviews of Menzies Chrysler
This dealership has empolyees drinking liquor during work hours before servicing vehicles, i am a service manager and have been for many years at multiple dealerships and i have never seen such an unreputabl hours before servicing vehicles, i am a service manager and have been for many years at multiple dealerships and i have never seen such an unreputable dealership or staff in my life. They decline warranty issues that are clearly not the fault of the customer and are defective aswell as damaging vehicles while servicing them. After visiting this dealership 6 times and seeing a new bottle of open liquor in a Honda civic all 6 days and empty mickeys and full cases of white claw on the floor and one in the cup holder OPENED AND EMPTY every single time i am certian this dealer is not only the most fradulent dealer in north america but also a DANGER to your vehicle as they are under the influence while servicing it. Please take your vehicle elsewhere this dealer will never do you any good only problems, unaccountability, lies, and abuse power. More
** Shady dealer with employees with open liquor in front cupholders**Went in to get headlight warrantied with extended warranty(chrysler extended warranty no third party company) as well as leaky rear windo cupholders**Went in to get headlight warrantied with extended warranty(chrysler extended warranty no third party company) as well as leaky rear window. Show up on 2nd appt date to get it done both declined, headlight due to " broken clip from accident " and window just isn't covered even tho well known issue with recall in USA. Clip wasnt even related to why it was being warrantied.Story that i was provided had many flaws and I knew the clip wasn't broken because I was inspecting it a few days before to pull back vents to try and remove moisture. Talked to manager and showed story I was provided and how it didn't make sense because where the clip was "found" it would have fallen on asphalt below the vehicle 100%. He didn't even care to listen to the story and seemed uninterested when i took him out to show him exactly where the clip was and what would have happened. They also have alcoholic/drunk employees working on vehicles and that is most likely how it happened. Every day there's a new white claws/mickeys in cupholder. Had issues in the past but this topped it, won't be returning. Extended warranty for thousands for them to decline warranty and break parts, when I purchased the vehicle the sales manager called me to sell me on the warranty because I declined it first said it was a direct extension of the bumper to bumper warranty and it would extend it to 5 years - clearly not. Even let them know my financial and family situation, this dealer is only good for the sale process, after that they dont care. All they want is your money More
This dealership had a fraudulent employee Janis who sold me a warranty advising I can use at ANY chrysler dealer. When I tried to get service at another chrysler dealer they said they don't accept this warr me a warranty advising I can use at ANY chrysler dealer. When I tried to get service at another chrysler dealer they said they don't accept this warranty. Spoke to service manager and he was satisfied that Janis no longer works here and did not feel any way reliable for false information. More
We took our jeep in for service and they fixed it in a timely manner. They are excellent to deal with. Highly recommend them timely manner. They are excellent to deal with. Highly recommend them More
Very disappointed with there after sales service ,every time my vehicle went there more problems occurred. Kept getting fobed off All the time I wouldn’t take my lawn mover there for a service very dissati time my vehicle went there more problems occurred. Kept getting fobed off All the time I wouldn’t take my lawn mover there for a service very dissatisfied and got sold a xxxxxxxx warrenty by lubrico as the dealer gets a bigger kick back from lubrico than selling you a Chrysler extended warrenty. More
Excellent service. Very professional and courteous. Took care of all my needs in a timely fashion. Will continue having my truck serviced there. Very professional and courteous. Took care of all my needs in a timely fashion. Will continue having my truck serviced there. More
i was treated extremley well buying the jeep compass. jennifer is the best. she explained every step of the purchasing process very well. janis helped me thru the financial process. for a woman buying a jennifer is the best. she explained every step of the purchasing process very well. janis helped me thru the financial process. for a woman buying a vehicle on her own made me feel completely at ease with the ladies help More
Would NEVER buy a vehicle from this dealership EVER again!! Have been calling for over a month to get the paint fixed with the paint coverage warranty that I purchased and NO ONE will call me back. Hav again!! Have been calling for over a month to get the paint fixed with the paint coverage warranty that I purchased and NO ONE will call me back. Have now called 5 times. Worst service ever. Went into the dealership last fall and had pictures taken but now they claim they don’t have anything on file that I was there. Go anywhere but this dealership staff is also rude. Would have given them a zero star rating but that’s not an option!! More
Please run away from this dealership. The worst service and the worst employees. They kept my van at the dealership for 3 months and were always irritated when you asked them about the s The worst service and the worst employees. They kept my van at the dealership for 3 months and were always irritated when you asked them about the status. They do not update the client if there is any new information, and when we call them they are very rude. Finally, I got back the van. I am never going back to that dealership again! More