Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Menzies Chrysler
Whitby, ON
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
569 Reviews of Menzies Chrysler
May 05, 2018
Good service but costs on the high side. Purchased a Grand Cherokee & a Fiat 500S from Menzies. All servicing also done here. Sales associates were great but service agents can be a little mo Purchased a Grand Cherokee & a Fiat 500S from Menzies. All servicing also done here. Sales associates were great but service agents can be a little more helpful & courteous. Costs for both sales & service are on the higher side. More
by aniln
Employees Worked With
Duane Mohamed, Charlotte Hanrahan
May 04, 2018
Quick and Helpful Rohan was very friendly, quick and helpful when we got there. Got the vehicle ready for us to drive and helped with any questions we had. Overall expe Rohan was very friendly, quick and helpful when we got there. Got the vehicle ready for us to drive and helped with any questions we had. Overall experience was great. o More
by CaJo
Employees Worked With
Rohan Belnavis
April 25, 2018
Great service Menzies Chrysler has great service. I am always able to bring my car in for service when it needs it. The work is completed in a timely manner and all Menzies Chrysler has great service. I am always able to bring my car in for service when it needs it. The work is completed in a timely manner and all staff are very courteous! I would highly recommend Menzies Chrysler. More
by Cvdw
Employees Worked With
Jeff Crouse, Rick Pellerin, Rebecca Bradley, Eric Strong
April 24, 2018
Highly recommend this dealership Very satisfied with the quality of workman and professionalism when I call and when I took my truck to the dealership for any problem that I had and Very satisfied with the quality of workman and professionalism when I call and when I took my truck to the dealership for any problem that I had and I had a few that was finally solved with the updates from chrysler thankyou guys problem solved More
by Ecodiesel321
Employees Worked With
Duane Mohamed, Cathy Hamilton
April 20, 2018
excellent Check engine light came on so I went Menzies without a appointment . They took the car in ,found issue and corrected and I was on the road in less tha Check engine light came on so I went Menzies without a appointment . They took the car in ,found issue and corrected and I was on the road in less than a 1 1/2 hrs. More
by dwlb
Employees Worked With
Rick Pellerin
April 18, 2018
Service Called in the morning very pleasant on the phone and got my truck in within an hour and half free coffee and cookies very friendly Called in the morning very pleasant on the phone and got my truck in within an hour and half free coffee and cookies very friendly More
by Davey
Employees Worked With
Stephen Osborn
April 15, 2018
Wasted 6 Hours of my life I will never get back 1 Star is for the welcoming handshake I received on meeting the salesman (Chris Braney ) everything after this was all downhill. Pre-arranged meeting 1 Star is for the welcoming handshake I received on meeting the salesman (Chris Braney ) everything after this was all downhill. Pre-arranged meeting with him after viewing a pre-owned 2014 Buick Encore on line, the night before, price was approx. $18,000 + tax, lic, etc. Reasonable price considering what was available at this time. I live in Brantford and informed Chris I am very interested and will drive to Whitby and meet him. Now for the downhill parts, Chris handed over the key for test drive, did not accompany me, which I believe he should have, as you usually have some sort of questions to ask during this time. He kept on stating that they have the best dealer prices around, not true, just 2 weeks ago my brother purchased same make, model, klm.etc. plus his had navigation, this one did not and I showed Chris the bill of sale to prove it. He was not in the least bit interested and did not even look at it and handed it back to me. He also stated that this won't last long as again they have the best prices, asked him how long has this been on "Car Gurus" did not know, i told him 15 weeks, again no reply. Took car out for very short test drive, pulled into first available parking space to check out as much as I could, seeing as I had no pressure on me, as I was alone.. Before I got out of the car I noticed tiny silver flakes on dashboard area and found that the chrome binding around the radio area was cracked, blistered and peeling, checked outside of car found, 2 small dents, 1 scratch, bolts on all rims corroded. I was out for approx. 10-15 minutes and Chris called me asking me to come back as they needed the plates for another customer. Back to the dealership I go, explained and showed Chris my findings, obviously they don't check out their cars as he did not have any knowledge of any of these defects and said he could adjust the price by $100 ? Chris then got his Manager to look at the defects and he agreed with me that the chrome binding around radio should be replaced, but everything else is what it is. Chris was about to write up the deal and again I showed him my brothers deal and he said I could talk to his Manager and see if I could get a better price, he walked me over to Manager's desk and I showed him the bill of sale, he to showed no interest at all and was very abrupt in his answer to me. Right at this time I refused to do any dealings with this company and thanked them (don't know why) and walked out. Will strongly advise any of my associate's to stay away from this dealership. In Closing how does this company get high ratings ? family. friends, associates, posting reviews, just wondering More
by Billy
Employees Worked With
Chris Braney, Cory Rawn
March 23, 2018
No pressure sale We had a great salesman named Rohan and he had us look at some vehicles and let him know what we had in mind to test drive and after 3 vehicles our mi We had a great salesman named Rohan and he had us look at some vehicles and let him know what we had in mind to test drive and after 3 vehicles our minds were made up, we had found our vehicle with no pressure what so ever, I would highly recommend him if you go to this dealership. Thanks again for great service with a smile. More
by Felicia Veilleux
Employees Worked With
Rohan Belnavis
March 22, 2018
very nice and quick You have to set up appointment in advance in order to service your car. Overall service is good and fast. Technician always will let you know about an You have to set up appointment in advance in order to service your car. Overall service is good and fast. Technician always will let you know about any other problematic areas and will fix them with your approvals. More
by petroH
Employees Worked With
Jason Richard
March 22, 2018
Warranty issues repaired. Fixed all the issues I had. Even got a rental van so they could finish all the work. Had a drive home aw well when I dropped off my van. Fixed all the issues I had. Even got a rental van so they could finish all the work. Had a drive home aw well when I dropped off my van. More
by Sabrina47
Employees Worked With
Laura, Rohan Belnavis
