Menzies Chrysler

I have purchased 3 Jeep Grand Cherokee vehicles from Menzies. Their service is second to none. The service department is always friendly and helpful. I will continue to be a loyal customer of Menzies Menzies. Their service is second to none. The service department is always friendly and helpful. I will continue to be a loyal customer of Menzies More

This is the fourth vehicle we purchase from Menzies and by far this experience was the easiest. From start to finish Rebecca responded quickly, answered all my questions and was a pleasure to deal with. by far this experience was the easiest. From start to finish Rebecca responded quickly, answered all my questions and was a pleasure to deal with. More

Everything from Sales to Financing to pick up was excellent! Follow up from Sales was also excellent. Entire experience was a success and would go back in the future without a doubt. excellent! Follow up from Sales was also excellent. Entire experience was a success and would go back in the future without a doubt. More

Excellent sales assistance and listening to identify the right vehicle to meet my needs. Sales associate was attentive and efficient in facilitating our purchase. Service department completed the experience right vehicle to meet my needs. Sales associate was attentive and efficient in facilitating our purchase. Service department completed the experience with efficiency in adding the selected enhancements and ensuring the delivery experience was great! More

Very good experience fast reliable great customer friendly staff price at par clean showroom great to browse no sales push lots of new and used vehicles friendly staff price at par clean showroom great to browse no sales push lots of new and used vehicles More

Very easy process and fair trade in allowance. Very happy with the purchase. The follow up after purchase is a nice touch making sure everything is good. with the purchase. The follow up after purchase is a nice touch making sure everything is good. More

BUYER BEWARE!!! Does this look like a car that has been properly inspected before bought at Menzies? I think not! They refuse to repair or provide me with the photos of the vehicle inspection. And they bla properly inspected before bought at Menzies? I think not! They refuse to repair or provide me with the photos of the vehicle inspection. And they blamed me and said why didn't I notice it earlier? Silly me trusted the sales person. They told me there were No Accidents and clearly this shows that there was so do they REALLY certify and safety their vehicles? Please be aware before buying at Menzies!!! More

Great experience! Loving my new vehicle! Would recommend this dealership to someone who is looking for a new or used vehicle. Very enjoyable experience. Everyone was friendly and helpful. this dealership to someone who is looking for a new or used vehicle. Very enjoyable experience. Everyone was friendly and helpful. More

My agent was Awesome with my very first Jeep- Rohan. Answered all my questions and million emails and texts. Everyone was friendly as the dealer ship. I would defiantly recommend him. And They replaced Answered all my questions and million emails and texts. Everyone was friendly as the dealer ship. I would defiantly recommend him. And They replaced and fixed some issues no questions asked or extra charges. Awesome More

Purchased a vehicle with Menzies, received poor communication with delivery. Called and left a message with receptionist and a voicemail for Rick the manager to return my call . No response. Follo communication with delivery. Called and left a message with receptionist and a voicemail for Rick the manager to return my call . No response. Followed up the next day in the showroom to cancel my order and was verbally attacked by my salesperson who made a scene. We were then taken to an office where we finally see Rick , Vance continued his outrageous behaviour claiming I was “taking food out of his kids mouth , and wanting to see him get fired !” Rick assured Vance this would not happen and asked him to “calm down “. At no time through this outrages behaviour did anyone apologies ! I then tried to tell Rick the purpose of my canceling and mentioned that he too couldn’t return my call . Rick said I was “catching him off guard and he shared an office”. Really????? But he would make things right with me ! I picked up my new vehicle the following day and had a wonderful experience with Jennifer!! My first payment would be December 24/20 , but for some reason another payment on my trade in came out . I called my bank and was told it can take up to 2 weeks to receive the paperwork. On the 24 I made a payment on the new vehicle and ANOTHER on my trade in on the 30 ! I called my bank to ask why now 2 payments on the trade in ??? Because they had NOT received any paperwork! I called Menzies and spoke with finance to find what was going on . I was angry and frustrated at the poor customer service I was receiving at my expense!!! It was suggested by finance to put a “ stop payment “ if I was concerned. Really ???? At the cost of me and my credit rating??? I received a call later that day from Menzies to advise me it was taken care of and a letter releasing “them” from the loan . But when I called back my bank they still had no monies or paperwork from Menzies ! But yet my trade in was for sale on the lot while I was making the payments ! Finally this week on January 13/21 my 2 payments were refunded by my bank . But I haven’t heard about my so called “make it up to you” from Rick or any apology at any level from Menzies! I guess they see it as the deal was done and goodbye! Well future note to self .......Jeep Wranglers can be bought at other dealerships! More