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Medicine Hat Toyota

Medicine Hat , AB

4.4
49 Reviews

1400 Strachan Road SE

Medicine Hat , AB

T1B 4V2

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49 Reviews of Medicine Hat Toyota

February 05, 2013

We went in to make an appointment for our 2008 Corolla & liking the service we with got with that one we just started to look around. Knowing full well that we never had one single problem with the 2008 w More

by MardiHamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edis Alibegovic & Erin Bailey, Erin Bailey
February 04, 2013

We have been loyal Toyota owners since 1991 when we purchased a used 1989 Toyota Camry Wagon with only 43,000 km on it. We put over 300,000km on it. Never had any major repairs. Just repair maintenance More

by normanwashburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
February 01, 2013

Terrific experience. I purchased a new 4 Runner in July Terrific experience. I purchased a new 4 Runner in July of 2012. Mike was my sales rep. He is a very personable young man with a thorough knowledge o More

by Bob Woolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rahal, Gail, Erin, Carrisa and owner, Jay Chesley, Gayle Gagley, Erin Bailey
January 30, 2013

I originally went into ParkCity Toyota, with my wife's Toyota Tacoma for an oil change. While I was looking around the show room, I noticed that the Tundras were on sale for quite a bit off, and zero perc More

by marcfourrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Chapman, Cindy Chapman
Jan 30, 2013 -

Medicine Hat Toyota responded

Thank you so much for your review. We're glad you've been so happy with us over the years and that your daughter is now a Toyota customer as well!

January 27, 2013

We were very impressed with Cindy. She was knowledgeable and to the point both during the dealing on the vehicle and when we picked it up. Her product knowledge was exceptional.We would DEFINATELY recommend More

by Gilbert Lunseth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Chapman, Cindy Chapman
January 25, 2013

The good folks at Parkcity Toyota have so far kept me happy. The first person to help me was via the telephone and her name was Cindy Chapman. She was very easy to talk with on the phone and in person. I More

by nolanman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cindy chapman, Cindy Chapman
Jan 30, 2013 -

Medicine Hat Toyota responded

Thank you for your kind words Nolan. We will do our best to continue giving you the "5 Star" experience! -Jay Chesley

January 25, 2013

My husband and I were looking for a good used vehicle and we decided to stop at Parkcity Toyota. Next thing we know we are buying a brand new 2012 RAV4. Cindy Chapman and Gayle Gagley were very knowledgabl More

by jolene.warburton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Chapman, Gayle Gagley, Gayle Gagley, Cindy Chapman
Jan 30, 2013 -

Medicine Hat Toyota responded

Thank you for your review Jolene. I'm glad you had such a great experience here! -Jay Chesley

January 25, 2013

The entire experience was 100% awesome, from the beginning, walking into the dealership. We were greeted professionally by the Receptionist who hooked us up with Cindy Chapman (a referral from a fam More

by marhec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Chapman Carrie Gagley Gayle Gagley, Jay Chesley, Gayle Gagley, Cindy Chapman
Jan 30, 2013 -

Medicine Hat Toyota responded

Thank you for your great feedback. My staff and I talk daily about making sure we provide a 10/10 experience for our customers. The fact that you feel Cindy and Gayle gave you a 15 out of 10 is fantastic! -Jay

January 24, 2013

Dealer performed oil change on Toyota Tundra. They however did not screw the oil filter back properly, leading to a complete loss of oil, and damage to the engine. Service manager and dealership pr More

by AMARUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Chesley, Bob Finley
Jan 30, 2013 -

Medicine Hat Toyota responded

We stake our reputation on our multiple customer satisfaction awards and many online reviews from our customers. While we understand we may not always be able to please every client, we do however reserve the right to dispute inaccurate and misleading reviews. This is one of those reviews.

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