Meadowvale Ford

Our lease was finished and the team at Meadowvale Ford worked to put us in a new lease at the same monthly rate as our expiring lease. Thank you, we are very pleased with our new lease. worked to put us in a new lease at the same monthly rate as our expiring lease. Thank you, we are very pleased with our new lease. More

It was a pleasure to deal with the service department at Meadowvale Ford. They did all that was required to keep my vehicle in tip top shape without any up charging. They picked up and returned my vehicle i Meadowvale Ford. They did all that was required to keep my vehicle in tip top shape without any up charging. They picked up and returned my vehicle in a timely manner. I will definitely use them in the future. More

My Ford Ranger went in for Service and everything was done with ease. Safety was top priority which was great. Friendly customer service Wendi was great. done with ease. Safety was top priority which was great. Friendly customer service Wendi was great. More

Easy, quick, quality work. Very pain free to bring my car. Friendly staff. Very efficient. Very clean dealership with a welcoming feeling. 10/10 would be back for service or car purchase car. Friendly staff. Very efficient. Very clean dealership with a welcoming feeling. 10/10 would be back for service or car purchase More

Had my Ford Explorer picked up at my Home, serviced and returned same day. Wendy handled the service requirement wonderfully. Thanks for the good service. Ray Friesen returned same day. Wendy handled the service requirement wonderfully. Thanks for the good service. Ray Friesen More

They were courteous and friendly made me feel comfortable answering all my questions about my new Escape. Never felt overwhelmed or pressure about making the purchase. I would recommend this dealership to fr answering all my questions about my new Escape. Never felt overwhelmed or pressure about making the purchase. I would recommend this dealership to friends and family when they want a new vehicle. More

Courteous, friendly however extremely overpriced and you don't even get a courtesy car wash like other dealerships give. Only deal with them when I absolutely have to. don't even get a courtesy car wash like other dealerships give. Only deal with them when I absolutely have to. More

Covid protocols in place are great now. Wendy was my service advisor and as usual was great to work with. She takes time to explain and provide advice. service advisor and as usual was great to work with. She takes time to explain and provide advice. More

Serviced an f150 because 4x4 wouldn't disengage along with several other issues. Got the truck back with a steering wheel off center, 3 adjacent lugs completely loose and that same wheel barely fastened with several other issues. Got the truck back with a steering wheel off center, 3 adjacent lugs completely loose and that same wheel barely fastened to the upper control arm by hand (I could unbolt it by hand with less than a full rotation). Also the 4x4 still doesn't disengage. They didn't even fix the issue I took it in for. I went back and asked for the general manager or whoever was in charge of the dealership at the time. They refused the request and brought me to their Customer Relations Manager Haji Khurshid. I expressed to Mr. Khurshid that I was upset at the danger that their mechanics put my family and I through. Mr. Khurshid then says he's a certified mechanic himself and he deems the situation as SAFE. He says the truck is designed so that the truck can drive without the upper control arm, and its only there to stabilize the wheel. He says it poses no real risk or danger to anybody. He says anything can happen to anybody, and he can't be held accountable for all the possible ways a car can malfunction. I agree, but not in the case where you forget to bolt a wheel back onto a car. That's not a malfunction. That's an accident waiting to happen caused by negligence. I demanded that they cover the expense for an inspection of the wheel by a certified mechanic at a different shop after they fix it, which he refused. They turned down every single one of my terms, including extending my warranty just incase they forget to bolt something else back on. The only thing they offered was to waive the labor costs of few minor cosmetic repairs (2 min repairs), but I'd still have to buy the part. This dealership is a joke. Don't go here. They have poor customer service reports. The only reason I went here was because dealerships these days aren't doing loaners because of covid and when I called them they said they were doing loaners. They didn't have a loaner for me. I had to settle with a small rental suv which doesn't fit the tools I need for work. More

Fast check-in. Servicing of car takes too long for regular maintenance. Would like a report, once servicing begins. especially when they find something that needs attention ASAP (eg. wiper blade arm), regular maintenance. Would like a report, once servicing begins. especially when they find something that needs attention ASAP (eg. wiper blade arm), so there is no need to come back again. Covid protocols were very good- felt safe. Would like to know the car was wiped down after mechanic did road test. Appreciated the consideration shown ( 10% discount) due to extra long wait for the service. More