McAlpine Ford Lincoln Sales

Excellent service I recently went to Mcalpine to purchase a used vehicle and could not be happier with the service I was provided. I had done my research and found a su I recently went to Mcalpine to purchase a used vehicle and could not be happier with the service I was provided. I had done my research and found a suitable Ford Edge off of their used-vehicle inventory on their website, and within minutes of walking through the door I was taking it for a test drive. I was assisted by a young woman named Kayla and right away could tell she was going to work hard to find the best deal for me. She was very knowledgeable and helpful and I could tell that she genuinely cared about her customers. I would definitely deal with Mcalpine again and would recommend anyone else do the same. More

Worst Sales People. ****IF YOU VALUE YOUR HARD EARNED MONEY, DO NOT GO TO THIS DEALERSHIP IN AURORA ONT!*** Worst dealership in I have ever experience. They promised me ****IF YOU VALUE YOUR HARD EARNED MONEY, DO NOT GO TO THIS DEALERSHIP IN AURORA ONT!*** Worst dealership in I have ever experience. They promised me a 2017 F150 to be delivered this week. But ended up with nothing. Ask for my deposit back and they had given me a hard time returning my deposit back. They has to be the worst customer service values I have ever encountered. I never felt so embarassement by this dealership. So if you still value customer service and a good deal, DO NOT GO TO THIS DEALERSHIP!!! they will try to hold you there and sign those papers. Go somewhere else!!! More

Fake Reviews FAKE REVIEWS! McAlpine Ford Dealership salesman asks you give them 5 out of 5 stars for the Ford Canada Survey that is sent to every new car buyer. FAKE REVIEWS! McAlpine Ford Dealership salesman asks you give them 5 out of 5 stars for the Ford Canada Survey that is sent to every new car buyer. What a joke! It's supposed to be an unbiased survey. What is the point of sending out a survey to customers, if you are being told what to score them? So here too are the fake 5 out of 5 stars. Very unscrupulous bunch starting from the guy who fills out your contract (beware and read the whole contract before you sign and/or give a deposit!) This contract is binding and there is not a cooling off period for any car vehicle contract as there is for other contracts (e.g. the purchase of a house, appliances, etc.,) McAlpine owner/Manager and Financial Manager have not provided any apology for the devious way he tried to get me to buy an Extended Warranty and the Rust Module. Very disappointed and saddened that we have to deal with people who have no honesty or moral convictions :( Will be good when dealerships will be fazed out and buying will be done direct from the manufacturer. More

Honest rating of McAlpine Ford! McAlpine Ford was extremely pleasant buying our 2017 Ford Edge! Friendly staff, no pressure sales, amazing customer service. Great deals on All models McAlpine Ford was extremely pleasant buying our 2017 Ford Edge! Friendly staff, no pressure sales, amazing customer service. Great deals on All models! Thank you More

Great Experience, Treated like family Walked in after my Cruze bite the bullet, and walked out the same day having got an amazing deal on a great car (2017 Escape). Unfortunately I was in Walked in after my Cruze bite the bullet, and walked out the same day having got an amazing deal on a great car (2017 Escape). Unfortunately I was in an accident and it was written off 3 days after pick-up. Greg, Jason and Gabe bent over backwards and got me an amazing deal on yet another 2017 Escape with a few upgrades over the original purchase. I have never felt like such a VIP in a dealership before. My wife was treated like royalty and everything was explained to her carefully. She made a point in letting everyone there know how well she feels she was treated and thanked them for such a wonderful experience. The McApline team went above and beyond, and they will have all my future business exclusively. I have even got my own family members to give them their business. More

McAlpine Ford - Worst Dealership Ever! Female buyers beware! Worst dealership ever! Financial Manager "Gabe Pinto" not to be trusted! - My wife came here and was treated unfairly, with total disregard and insi Worst dealership ever! Financial Manager "Gabe Pinto" not to be trusted! - My wife came here and was treated unfairly, with total disregard and insignificance. Female buyers beware - Don't shop here! More

Bad Bad Customers service. will not buy Ford again I took my 2008 Edge for a mandatory recall and while taking the gas tank down they had to removed the exhaust bu they never reconnected the pipes back I took my 2008 Edge for a mandatory recall and while taking the gas tank down they had to removed the exhaust bu they never reconnected the pipes back to how it was..... after they recall i had to spend over 500 dollars to get my exhaust repaired. More

where they make you feel at home ! It comes with great pride, honor and joy to have worked with the best of breed in the staff that is employed at McAlpine Ford in Aurora ! Good job Tea It comes with great pride, honor and joy to have worked with the best of breed in the staff that is employed at McAlpine Ford in Aurora ! Good job Team , you make Henry's legacy stay alive and full of momentum. This thank you goes out especially to Tony as well as Kayla who worked diligently to get me into my dream explorer. I am the ultimate Ford Lover but to see two individuals with the same passion was a pleasant surprise. Cheers Akash Nath More

Not so "new" truck I purchased at a new truck price. They don't have the exact truck I want in their lot but Randy found one at another dealership around the same area, 10km away and offered me a price w They don't have the exact truck I want in their lot but Randy found one at another dealership around the same area, 10km away and offered me a price which they said was the best they could. I asked if that was a demo and they said that is new. So we went ahead and signed the agreement. Picked up the truck last night, it was raining and the truck was parked outside. The paperwork showed there is 427km on it! Asked why it had so many km on it and was told they needed to do inspection and it went for spray the bedliner. Checked the bedliner shop which was only 10km away. Anyway, we drove off the lot and for dinner. After dinner rain stopped abit so I was opening the window and found deep scratches which actually damaged the tint from inside! When back to dealership and showed to Kayla right away and she said they will take care of that. After we went home so checked the car more in detail.. someone named Charles G. Had their phone set up in the system! And when we get the info from the dash, it showed the engine run time was 14 hours and idle 3 hours!!!! How can you tell a customer with that kind of mileage and run time as new?! I called Ford Canada and they told me the truck was delivered to the original dealership 6-7months ago and with that kind of mileage it should be a demo/test drive unit. This kind of info never got disclosed to me and as a customer, I would have backed out from the deal right at the beginning because the pricing I am paying for, I am expecting a brand new vehicle unde 100km! I emailed to Randy and general manager, Tony and sale manager and also Andrew who was the one who we sign the service plan and other accessories stuff with and waiting for their response now. Hopefully it would get resolved quick. More

The People you deal with are amazing! Tony and Terry were professional, honest, and considerate to my wants and needs in a vehicle. They understood exactly what I wanted and did their best Tony and Terry were professional, honest, and considerate to my wants and needs in a vehicle. They understood exactly what I wanted and did their best (10/10) to get me into the exact vehicle I wanted for exactly the price I wanted. Amazing customer service, I would reckon end this dealer and these guys to all of my family and friends!! More