Mazda of Brampton

Excited about my new CX-9 GS-L Recently bought a Mazda CX-9 GSL and couldn’t be happier. Dilan with all his knowledge and professionalism sealed the deal for someone who wasn’t real Recently bought a Mazda CX-9 GSL and couldn’t be happier. Dilan with all his knowledge and professionalism sealed the deal for someone who wasn’t really looking for a new vehicle. One thing I admire about Dilan is that he isn’t ever a pushy salesman! He’s an honest trustworthy down to earth person who understands your wants and recommends the ideal vehicle to suit your needs and price point. This is not my first transaction with Dilan as my previous CX-5 was purchased through him as well! I’d highly recommend Dilan as he is a trustworthy guy who knows his product and wouldn’t push you just to make a deal- he values your time and business! More

Great place to buy a Mazda Bought my first Mazda in March. Had a great experience dealing with Dilan. He was courteous, very informative and not pushy. Completely satisfied w Bought my first Mazda in March. Had a great experience dealing with Dilan. He was courteous, very informative and not pushy. Completely satisfied with my vehicle. More

Purchased my new vehicle -great service from all. I went to see some vehicles abut landed up purchasing one. Dilan was courteous,helpful, knowledgeable and didn't push to close his sale at 9 pm when t I went to see some vehicles abut landed up purchasing one. Dilan was courteous,helpful, knowledgeable and didn't push to close his sale at 9 pm when the showroom was closing. I came back the next day and purchased the vehicle. Dilan also helped me in trading my vehicle at a very good price. More

Amazing customer service, best dealer experience I've had The staff at Brampton Mazda were extremely friendly and helpful, also straightforward and were truly willing to work with me. They gave me more th The staff at Brampton Mazda were extremely friendly and helpful, also straightforward and were truly willing to work with me. They gave me more than I asked for for my trade in and also knocked the price down for the new car. I had Sam as my sales representative who was a delight to deal with, he did not disappoint and was an extremely nice guy. I would recommend anybody to consider using this dealership for their next vehicle, new or used. More

Excellent Service Dilan was truly amazing. I am so glad I was greeted by Dilan when I visited Mazda of Brampton. He was extremely welcoming and helpful. He was the firs Dilan was truly amazing. I am so glad I was greeted by Dilan when I visited Mazda of Brampton. He was extremely welcoming and helpful. He was the first salesperson I met (out of all of the dealerships I visited) who could provide me with the technical knowledge I was looking for. He was so energetic and helpful. Not only was he available day and night for my question, but he also went above and beyond by working outside his working hours and traveling to a different city to personally deliver my car on the day I need it. He was very generous with his time. I have never been seen such a passionate and knowledgeable sales person before. More

Amazing service I recently bought a new Cx 3 with an excellent and knowledgeable assistance from Mr. Dilan.... he is very well equipped with years of experience and t I recently bought a new Cx 3 with an excellent and knowledgeable assistance from Mr. Dilan.... he is very well equipped with years of experience and technical knowledge of vehicles to assist in making the right decision.. I am very happy with his service.. :) More

Very good experience We walked in looking for new car and met Dilan. I haven’t seen any sales reps who have a knowledge of a cars inside and ouside as he did. Very friendl We walked in looking for new car and met Dilan. I haven’t seen any sales reps who have a knowledge of a cars inside and ouside as he did. Very friendly and kind person, helped explain every detail and made the process that much easier. Would highly recommend to talk to Dilan if at this dealership. More

five star rating 💥💥💥💥💥 I am happy with my new car deals. Mr Dilan is very good person. Technically knowledge wise he is too good. He helps me a lot. Even his manager behavio I am happy with my new car deals. Mr Dilan is very good person. Technically knowledge wise he is too good. He helps me a lot. Even his manager behavior is good with me. Thanks to Mazda and once again dilan. Keep it up. More

several I just recently bought a new 2016 Mazda CX5 I am not happy and really disappointed with Mazda Brampton. I chose Brampton Mazda as they sold me on the I just recently bought a new 2016 Mazda CX5 I am not happy and really disappointed with Mazda Brampton. I chose Brampton Mazda as they sold me on the deal that they could get me a manual transmission and the local dealership closer to my home couldn’t. I decided to continue with the sale even though it was a huge inconvenience to buy from Mazda Brampton as its around 2 hours from my house. The sale of the vehicle went find and service was good but after a week went buy they called me and said the vehicle is ready to be picked up. Being so far from my house it was very difficult to find a ride to go pick the vehicle up so two weeks went by and my wife and I decided to take a cab which cost us 140$. The day I decided to go pick up the car I thought I better phone Brampton Mazda to make sure the vehicle is ready and give them a heads up as I was taking a cab. I gave Brampton Mazda 3 hour warning that I was coming to get the vehicle and when my wife and I got to Brampton Mazda dealership the sales guy we were dealing with was not their. After waiting for a bit the manager hooked us up with another sales men, the salesmen sat us down and said he had to go put the plates on the vehicle, not sure why the plates were not on the vehicle yet? So my wife and I continued to watch the salesmen go get the vehicle and install the plates. Then as we were waiting we watched the salesmen try to wipe the vehicle clean with a rag, not sure why the vehicle was dirty? My wife and I sat in side waiting over a half a hour wile this was going on. Then we got all the paper work completed and we go to look over the vehicle and were shocked the vehicle was really dirty had a layer of dirt everywhere and even the inside of the dash had hand prints everywhere. My wife and I were in a hurry so we continued with the sale and just left disappointed. Then after a week I had to stop the vehicle fast and I could barely stop. I was also noticing a noise coming from my brakes. I called Mazda Waterloo to have the vehicle looked at as I knew something wasn’t right. I was very shocked to find out they told me the front brakes were really rusted and the vehicle must of been sitting for a long time. I thought the vehicle was new? They couldn't even salvage the rotors as they were to rusty, they had to install new ones and service all brakes as they were sticking. Mazda Waterloo said Mazda Brampton should have checked vehicle over before I picked it up and it is quite clear Mazda Brampton didn't even look at the vehicle. I have never bought a new vehicle before and Mazda Brampton really made this a bad experience for me. In conclusion Mazda Brampton had the vehicle for two weeks prior to me picking it up and the vehicle was obviously just parked till I got their. On pick up I called three hours to I gave Mazda Brapton a heads up I was coming and was shocked they didn’t even have the vehicle ready no plates were on the vehicle and on top of that gave me a dirty vehicle to drive home in, that was suppose to be brand new? And then one week later 1000 klm on the vehicle I had to bring vehicle in for all new brakes? Not even sure vehicle was safetied? I am sure Mazda Canada would not want to sell a car in this state and call it a new vehicle? I am not impressed at all with Mazda Brampton and unfortunately going to have to share my experiences. Note that Mazda Waterloo was a very apologetic for Brampton Mazda's actions and very help full so Mazda Brampton owes Waterloo Mazda a thank you. After all we are very happy with are Mazda but definitely disappointed in Mazda Brampton. Shawn Sherry Hamelin More

Thoroughly Satisfied I recently bought a used Mazda 3 with the help of Dilan Rathnapala. With his guidance it was easy to make an informed decision. I am completely happy I recently bought a used Mazda 3 with the help of Dilan Rathnapala. With his guidance it was easy to make an informed decision. I am completely happy with the car I bought and the after sales service I have received. More