Mazda de Laval
Laval, QC
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88 Reviews of Mazda de Laval
The service was amazing. The representative explained everything to me. I received the car earlier than expected. I am really happy with the service The representative explained everything to me. I received the car earlier than expected. I am really happy with the service More
Excellent service de la part de toute l'équipe. La concession est belle et agréable incluant la salle d'attente qui a un meme un comptoir pour travailler avec de quoi brancher téléphone et laptop. La concession est belle et agréable incluant la salle d'attente qui a un meme un comptoir pour travailler avec de quoi brancher téléphone et laptop. Je vous recommande de les essayer ! More
Great service , these guys have been in service for a long time and it shows As they understand the importance of offering great « customer service » Do not take my word for it!! Go yourself and long time and it shows As they understand the importance of offering great « customer service » Do not take my word for it!! Go yourself and see and feel . Sincerely Pierre More
Excellent service, they changed my car 4 months before the end of my lease. Francis was able to find my CX5 gt with the right color in less than 2 days, others dealers doesnt have in stock and cannot gave the end of my lease. Francis was able to find my CX5 gt with the right color in less than 2 days, others dealers doesnt have in stock and cannot gave a delivery estimation.... More
I purchased my used véhicule, a Mazda CX-9 2016 with only 42000km on it 2 months ago and because of the Covid I could only use it for 1200km. One of the tires at the front at the vehicule has a crack in it a 42000km on it 2 months ago and because of the Covid I could only use it for 1200km. One of the tires at the front at the vehicule has a crack in it and it bubble and since it is dangerous it has to be changed. I called the dealer to ask it for a replacement on the warranty ( 6 months and 10000km ) and I got a known by heart speech from the salesman that it was a *road hazard* and that I am responsible for that and therefore is not covered by the warranty. I asked also and it is written on the contract to install a hitch with the metal bar to attach a trailer to it and when I needed the hitch, the metal bar to attach the trailer was not there. Again got an answer as it doesn’t come with installation of the hitch. I strongly recommend that you make your next vehicule purchase somewhere else because the after sale service is non-existent. More
Great Service Department Had a problem with my snow tires. Their was a lock nut on them, and Mazda Laval never gave me the special key to remove the lock nut, therefore I was Had a problem with my snow tires. Their was a lock nut on them, and Mazda Laval never gave me the special key to remove the lock nut, therefore I was unable to change my snow tires. After speaking with the manager "Patrick" without hesitation he quickly solved my problem. Mazda Laval has a Great Service department! stay healthy, Joseph More
Great Service Thanks to SIMON answered my questions good service very sasifed took time to show me & EXPLAIN what I asked him regarding my concerns excellent servic Thanks to SIMON answered my questions good service very sasifed took time to show me & EXPLAIN what I asked him regarding my concerns excellent service & professional. More