Mazda Gabriel

sales experience I was very satisfied with the service that i got from Mazda Gabriel st-Jacques (Andrew) and very happy with my new Mazda that i had purchased. I would I was very satisfied with the service that i got from Mazda Gabriel st-Jacques (Andrew) and very happy with my new Mazda that i had purchased. I would highly recommend this dealership. The staff was friendly and the service was great. More

mantiance experience Overal good experience from the last time Would like to get the car washed when invoice amount exceed 700. Waiting area is well kept clean and brigh Overal good experience from the last time Would like to get the car washed when invoice amount exceed 700. Waiting area is well kept clean and bright More

mazda gabriel service I went to the service department and they have some new staff members and they were sooo helpful. They were vey fast and polite. I would service your I went to the service department and they have some new staff members and they were sooo helpful. They were vey fast and polite. I would service your car here. More

Love it here So happy here. Hit a pot hole and service was so helpful. Repairs were done in less than 2 hours with no appointment! Highly recommended! Ask for Sylv So happy here. Hit a pot hole and service was so helpful. Repairs were done in less than 2 hours with no appointment! Highly recommended! Ask for Sylvain - he really jnows his cars. More

Leased a car from these guys, they gave me a car with an almost dead battery. Which lasted a week. They told they can't do anything and it's my responsibility. And gave me tons of excuses for the cause. Bot almost dead battery. Which lasted a week. They told they can't do anything and it's my responsibility. And gave me tons of excuses for the cause. Bottom line: Dishonest sales people!!!! Just care about making a sale More

Service department installed a part on my car without asking and then added it to my invoice. When I asked why, I was told it was too late and the part was already installed. Nothing they can do now. asking and then added it to my invoice. When I asked why, I was told it was too late and the part was already installed. Nothing they can do now. More

Harry was extremely rude with me. I had purchased the car from their dealership on July 22nd 2012. I had then brought it in for a 1 year/24,000 km servicing and thought it was going to be a trouble free expe from their dealership on July 22nd 2012. I had then brought it in for a 1 year/24,000 km servicing and thought it was going to be a trouble free experience. On top of the service, I was to have my rear window trim replaced since it was RUSTING...on a 2011 mazda 3 with 8,000 km on it. Car was bought brand new and babied its whole life so far. Anyways, I call back to make another appointment and because they made an error, i now have to take time off of work to bring the car in because THEY ONLY DID A 4 MONTH/8000KM servicing. He tried to blame me for it, of course. Since the 4 month servicing was done, there was some maintenance that wasn't completed, such as; brake service, suspension inspection, they didnt even fill out a detailed report on the car but supplied me with a blank inspection report............WHY??? So, now I am on the phone and because it is another 3 hour wait which I don't find fair for me to wait since, number 1: i didnt cause the rust and a new car shouldnt be rusting. number 2: they didnt do the proper service to the car, which again is not my fault. I asked them to drive me home with their shuttle service, BUT THEY WON'T PICK ME UP, forcing me to use public transit (which is a good hour and 30 minutes just to get there in the blazing summer heat). I asked them to give me a loaner car, but they dont give loaners if the car isnt "BROKEN DOWN" even though I bought the extended warranty which is supposed to give me a loaner car for these reasons. He wanted to charge me $24 for a rental car. I asked him to kindly waive the fee given the circumstances, he said NO WHAT DO YOU THINK I AM GONNA DO, GIVE YOU EVERYTHING?? WHY? JUST CAUSE YOU ARE SERVICING YOUR CAR HERE??? I said, "So you're willing to lose a customer for good over $24? He said DONT YOU THREATEN ME, IF YOU TALK TO ME THIS WAY, I WILL TALK TO YOU BACK" These were his actual words.... This is all coming from a dealership my dad and I bought cars from.... NEVER again!! Friends of mine come back with the same feedback! DO NOT EVER GO TO MAZDA GABRIEL! DRIVE A LITTLE FURTHER IF YOU HAVE TO IN ORDER TO SEE ANOTHER DEALER!! More