Markham Mazda
Markham, ON
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79 Reviews of Markham Mazda
Staff was friendly, however the showroom was quite small and didn't have the model we were looking for. Our sales person was helpful, and the purchasing experience went much smoother compared to buying our and didn't have the model we were looking for. Our sales person was helpful, and the purchasing experience went much smoother compared to buying our previous vehicle at Hyundai. More
Pretty awesome team. Quick, efficient and attention to detail with every visit! I have been a returning customer for 3+ years and I am always very satisfied with the auto Quick, efficient and attention to detail with every visit! I have been a returning customer for 3+ years and I am always very satisfied with the auto service here! More
Service is ridiculously unprofessional. They promised my car would be serviced in two hours. After two hours and ten minutes I returned to dealership and work had not even begun. I walked o They promised my car would be serviced in two hours. After two hours and ten minutes I returned to dealership and work had not even begun. I walked out, promising never to return to this joke of a dealership. Because of them I will never, ever buy another new Mazda. More
This dealership has gone from really bad to terrible recently. Staff are extremely difficult to get in touch with, lack any sense of professionalism and are verbally abusive and threatening. You can't r recently. Staff are extremely difficult to get in touch with, lack any sense of professionalism and are verbally abusive and threatening. You can't run a business with intimidation. More
Approximately one month ago, my daughter and I visited Markham Mazda to purchase a car. During our initial visit, the dealership advised us that there was no inventory for the car we were interested in. A Markham Mazda to purchase a car. During our initial visit, the dealership advised us that there was no inventory for the car we were interested in. A few days later we received an email from the Sales Associate Krish (who assisted us), advising us that they had received an allocation of cars, specifically, the model we were interested in. We returned to the dealership to purchase the car. During the transaction, Krish (Sales Associate) and the Jerry (The Sales Manager) advised us that pending credit approval, the car would. be reserved for us with an expected delivery date at at the end of April. They also promised to connect with us within a week, to confirm that the car had been reserved and provide an exact delivery date. One month went by, with zero follow up. We sent emails that were unanswered, and when we made contract via phone, we were told by Krish (Sales Associate), that there. was no information available, but he would reach out when there was. We finally went to speak to Jerry (Sales Manager). He told us that the initial allocation had been slashed, and that he did not know when a car would become available. No alternative options were provided, Krish nor Jerry seemed to care about finding a resolution, and they seemed okay keeping the deposit while, we waited with no timeline for delivery of the vehicle we purchased because they TOLD US THERE WAS STOCK. Thankfully we had a deposit return clause written in to the purchase agreement, so we were able to have our deposit refunded. If you're buying a car, and want service, DON'T go to Markham Mazda. They'll take your money, provide you with zero service, and they are not customer service or resolution focused. WE DO NOT RECOMMEND Markham Mazda. BEWARE. More

