Markham Honda

I was booked for a wrong service and when I reach they tell When they customer service called me they clearly stated that it is an oil filter change service and what is the price for the service as well. So I b When they customer service called me they clearly stated that it is an oil filter change service and what is the price for the service as well. So I booked my appointment for service and when I reach there the lady tells me that it is a B service which will cost $218. Iwas shocked to hear that and I todl her why did they give me the wrong information when I booked my car service. Now you wasted my time and I ended up paying $200 for a service. After that they tell me a recommendation for spark plug change which will cost me another $289, Wow......I was shocked and told them just finish the service and give my car back. Will never go back, they are just a ripp off......Make sure you tell you customer what they are coming for and not mislead them and waste their time and money. More

Great customer service Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things t Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things they will do to my car More

First timer First time taking my Civic in for service and Syed made me feel very comfortable and answered all my questions in a courteous and professional manner. First time taking my Civic in for service and Syed made me feel very comfortable and answered all my questions in a courteous and professional manner. Thank you More

Every time perfect service I'm a new immigrant who doesn't have any experience of the car. Sophia always explains me all the details and gives me the best solution for my car. T I'm a new immigrant who doesn't have any experience of the car. Sophia always explains me all the details and gives me the best solution for my car. This is why I keep having service at Markham Honda. More

Bought 2018 Odyssey My wife and I made two visits to Markham Honda. Nikki was great. Taking his time with us as we had our baby with us the first trip and grandma. We wer My wife and I made two visits to Markham Honda. Nikki was great. Taking his time with us as we had our baby with us the first trip and grandma. We were nervous looking at a van as it was much larger than what we had. Nikki explained the features well and the test drive was good experience. We had never driven a Honda before. The second time back we had in our mind that if the price was fair we would buy a van. Nikki let us test drive the van a bit longer and visit their storage lot to see the colour we were eyeing. Once we got back they looked over our trade I and we all agreed on a price and fair package. I will be making Markham Honda our dealership for all service they are a great team. More

Great customer service Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things Very good service. I have full confidence of their expertise. I'll come back again for service. Service staff explained very well the kind of things they will do to my car. More

B1 service was ok I was served promptly when I arrived for my scheduled appointment in the morning and I appreciated the shuttle ride home after I dropped off my vehicl I was served promptly when I arrived for my scheduled appointment in the morning and I appreciated the shuttle ride home after I dropped off my vehicle. The additional charges were explained to me before the work was done and I got the vehicle back within the time they indicated. My issue is with the handling of the "Engine Emissions Problem". I've been to the dealership on 3 other occasions prior to this and each time I was told that it was bad gas after a cursory review and sometimes none at all. Coincidentally, now that I've scheduled and paid for the B1 service, it is determined that a software update was needed and now everything should be ok. My question is, why wasn't this diagnosed and fixed from the first time it was brought to your attention? More

Amazing Eric Chan (parts) referred me to Sofia (service advisor) and she was an amazing help that brought more that I expected during my service at Markham Ho Eric Chan (parts) referred me to Sofia (service advisor) and she was an amazing help that brought more that I expected during my service at Markham Honda this morning. I have expressed to Eric Chan, Maggie and Sofia that after today I will continue doing any services at Markham Honda. Thank you again for the amazing service. More

Excellent Customer Service Alvin went out of his way to show me exceptional customer service in providing me with a loaner car while the team at Markham Honda resolved issues wi Alvin went out of his way to show me exceptional customer service in providing me with a loaner car while the team at Markham Honda resolved issues with my Odyssey that other repair shops couldn't. Cudos to Markham Honda! More

Very helpful service advisor Ming is very good at responding to customer needs -- being transparent, explaining the options, fitting the customer into the shop schedule, and accom Ming is very good at responding to customer needs -- being transparent, explaining the options, fitting the customer into the shop schedule, and accommodating shuttle requirements. Dealer prices are higher, as expected, but the work is sound. More