Mark Wilson's Better Used Cars
Guelph, ON
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1,856 Reviews of Mark Wilson's Better Used Cars
I was so surprised at the poor service I experienced. With these great reviews I expected them to be a customer orientated company! They failed to communicate critical information about my purchase, took With these great reviews I expected them to be a customer orientated company! They failed to communicate critical information about my purchase, took a day and a half to return an important phone call and chose to keep the $500 deposit I made on a car that I decided not to purchase. At a time when used car dealers are making extraordinary profits because of new car supply issues, I guess customer satisfaction is no longer a priority. I do hope my $500 is put to good use for staff development, but I sincerely doubt that will happen. So disappointing to be treated in this manner! More
Great costumer service, awesome people to have worked. I have had the honour to have had marc as a my sales reps. I thank you guys so much for the patience, I would recommend this place to anyone who is t I have had the honour to have had marc as a my sales reps. I thank you guys so much for the patience, I would recommend this place to anyone who is trying to buy a car! Thank you so much, I can’t wait to have fun with my new Audi ! More
This is a very professional vehicle dealership. The used car I selected was very clean, well maintained and free of any damage. My service rep, Marc F ensured I had a positive experience from star The used car I selected was very clean, well maintained and free of any damage. My service rep, Marc F ensured I had a positive experience from start to finish. I recommend this dealership to anyone looking for a used car- great prices! More
Marc Fortier form mark Wilson’s treated me very well. Mark Wilson's staff were really outgoing and very nice to me and my wife we will definitely recommend them to anyone we know looking for a new car. T Mark Wilson's staff were really outgoing and very nice to me and my wife we will definitely recommend them to anyone we know looking for a new car. Thanks again to everyone at mark wilsons that helped me out More
Wilsons dealership was an amazing experience. Everyone there was respectful and nice. Mark was very helpful finding a car for me. Everyone there was respectful and nice. Mark was very helpful finding a car for me. More
The customer service at Mark Wilson’s Used Cars is awesome! We worked with Marc and he was easy going, fun to work with, and took the time to answer all of our questions. His exceptional customer serv awesome! We worked with Marc and he was easy going, fun to work with, and took the time to answer all of our questions. His exceptional customer service (and no pressure approach) made us feel confident with the purchase of our “new” van. We couldn’t be happier with our new vehicle and the service we received. We highly recommend connecting with Marc if you are in need of a new car! More
We were in Florida searching the websites in Ontario for a small vehicle to tow behind our motorhome. I connected with Peter McLean in February, 2022. For 2 months Peter kept me updated on cars that may f a small vehicle to tow behind our motorhome. I connected with Peter McLean in February, 2022. For 2 months Peter kept me updated on cars that may fit our needs. In April, 2022 we agreed on a Nissan Micra and went to see it and take it for a ride. We bought the car and were very satisfied. Can not say enough about Peter. His communication and turn around time was excellent (text, phone calls emails). We drove 3 hours to see the car and meet him. Not disappointed. Now a month later Peter follows up with us to see how we are enjoying the vehicle. Great customer service Peter! More
Great experience overall. Clear information about the vehicle and the sale procedure, fast service, and very helpful staff. Clear information about the vehicle and the sale procedure, fast service, and very helpful staff. More