Mark Wilson's Better Used Cars
Guelph, ON
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1,856 Reviews of Mark Wilson's Better Used Cars
it was a great Experience with nice person like Jim thank you Jim for helping me get a nice car and my wife Linda would like to thank all your staff for there friendly help Jim I just got a email thank you Jim for helping me get a nice car and my wife Linda would like to thank all your staff for there friendly help Jim I just got a email More
Second car purchase here, not the last I can't say enough good things about the experience I had buying my car. There is absolutely no pressure here, they encourage you to drive lots of car I can't say enough good things about the experience I had buying my car. There is absolutely no pressure here, they encourage you to drive lots of cars so you're happy and confident with your choice. Everybody I encountered was smiling and helpful and they worked extra hard to get me in my new car the day my rental had to go back. I always recommend Mark Wilson's to family and friends. More
UNIMPRESSED!!! VERY POOR customer service!!! So many times I was told, "promised" that a call back would be done for a certain time and they did not meet their own VERY POOR customer service!!! So many times I was told, "promised" that a call back would be done for a certain time and they did not meet their own expectations, nor mine. MOREOVER, please very cautious with their trade-in offers!!! I have found that other dealerships are willing to be much more generous with your trade-in!!! I have seen that many others have enjoyed their time with this dealership, nevertheless, use my words as caution from smoke & mirrors of all the praise from this site for them!!! Maybe under different circumstances, things could have been different! More
Diligence in service My daughter bought a 2013 Elantra, and found that once she had a chance to do extended highway driving, there was a subtle pull to the left. After an My daughter bought a 2013 Elantra, and found that once she had a chance to do extended highway driving, there was a subtle pull to the left. After an initial fix of a dragging brake, the pull was so subtle that the Wilson folks had a hard time reproducing it; it was only noticeable at highway speeds, and they are quite a ways from the 401. It turned out the be an elusive problem to fix. They tried alignment, tire rotation, and tire replacement over a couple of visits. Though this was a bit frustrating, I always got the impression that the staff at Wilson service were most interested in seeing that we were satisfied with the car we bought. Finally, Steve suggested that we bring it to our mechanic, for which he would pay for an hour of work, or we could see if a set of winter tires would fix the problem, in which case he would pay for replacing the last two summer tires. In the end, the car is driving straight, and Wilson has gone above and beyond, at their expense, to see that we were satisfied. More
Thank you Mark Wilsons Before purchasing my Jetta my car had broken down. Mark Wilsons was very busy at the time I went in, but right away I was able to find the car that I Before purchasing my Jetta my car had broken down. Mark Wilsons was very busy at the time I went in, but right away I was able to find the car that I wanted, speak to sales, then I was off to financing to finalize the deal. Marks was extremely professional, courteous, reasonable, and more than willing to work with you and your needs. More
2006 Dodge Charger My experience at Mark Wilson's was amazing. Doug was a sweetheart and very helpful. Rod in financing was super nice and very, very helpful. Thank y My experience at Mark Wilson's was amazing. Doug was a sweetheart and very helpful. Rod in financing was super nice and very, very helpful. Thank you Mark Wilson's for helping me get the car of my dreams :) More
My experience I had a great experience, there was absolutely no pressure what so ever from Marko or anyone else...even the day I picked up my car I needed to have i I had a great experience, there was absolutely no pressure what so ever from Marko or anyone else...even the day I picked up my car I needed to have it early and everyone stepped up to get me out the door fast. More
thanks Marko It was time to replace the saab... Marko helped me find the best alternative in a no-pressure environment and I ended up with the perfect car. It was time to replace the saab... Marko helped me find the best alternative in a no-pressure environment and I ended up with the perfect car. More
extremely happy - easy .. no hassle way to shop. Was looking for a ford Escape.. checked into Wilsons and met Marko. answered my questions and was honest and extremely friendly. Took a look at a few Was looking for a ford Escape.. checked into Wilsons and met Marko. answered my questions and was honest and extremely friendly. Took a look at a few cars and went away to think about things. Dropped by again and Marko was out so met with Mike.. once again awesome.. Mike like Marko was great.. no pressure and wanted to go out of his way to help me make the buying experience a pleasure and again loved the no pressure sales. Was able to take the vehicle out for a test drive alone.. returned and asked Mike to make some fixes to the vehicle.. and went away. dropped by to speak with Marko and went for a second test drive, Marko helped me through the rest of the purchasing experience.. very easy.. they agreed to make all necessary fixes to vehicle and I picked it up in timely manner the following week. Thanks for organizing the financing Rod!! Also have to add great after sales follow up from Marko.. .. I know he will be there if I have any concerns or questions in the future . Would definitely recommend Marko and Mike to anyone looking to purchase a used or new car at Wilsons. I will hopefully have a great car for the next few years and will definitely drop back to buy my next one. Easier than buying a cup of coffee from Timmys.. !!! best car buying experience I have ever had. - great job lads. More
Great Experience I contacted Mark Wilson's after seeing the exact Jeep I had been looking for online, They put me through to Marko, who was amazing. Before I could mak I contacted Mark Wilson's after seeing the exact Jeep I had been looking for online, They put me through to Marko, who was amazing. Before I could make it into the dealership, the vehicle had sold but, Marko got on finding me another one and within a week I again had my perfect car! Everyone at the dealership was very friendly and never made me feel pressured to buy. After purchase experience has been amazing as well. I would highly recommend anyone looking for a car to visit Mark Wilson's. More