Mark Wilson's Better Used Cars

Love my Jetta!!! Went in to see a Jetta. First expression wasn't the greatest after meeting the receptionist but once I started dealing with Jamie it started going a l Went in to see a Jetta. First expression wasn't the greatest after meeting the receptionist but once I started dealing with Jamie it started going a lot better! I was able to text Jamie anytime and he always got back to me with the answer! Delivery was given in 5 days as promised with all my other concerns taken care of! Thank u so much Jamie for all your help!! I love my new Jetta!!! :) More

Got what I wanted! Purchased my first car here and the experience was much easier and faster than I could have hoped for! Started looking Friday night for a grey Hyundai Purchased my first car here and the experience was much easier and faster than I could have hoped for! Started looking Friday night for a grey Hyundai Sonata, had an unescorted test drive that night and bought it! Drove off the lot a week later and I absolutely love this car! I was expecting to pay this much for a 2010 lower model car and I got a 2013, great prices! More

I found the right car for the right price . My name is John Beens and just bought a 2014 Kia Rondo from Mark Wilson's better used cars. I bought many cars in my life time and this one has been My name is John Beens and just bought a 2014 Kia Rondo from Mark Wilson's better used cars. I bought many cars in my life time and this one has been one of the better experiences . I had great help and Jamie became a friend. We even had lunch in his favorite little restaurant. All in All, buying this car was a very experience and I surely would recommend this used car Dealership to all my friends. Way to go Jamie. More

Quick and easy! My wife and I went to the dealership on a Sunday afternoon after I found a car I was interested in online. We came in from out of town. We were set My wife and I went to the dealership on a Sunday afternoon after I found a car I was interested in online. We came in from out of town. We were set up with Sunny, and within 10 min we were on our way with an unescorted test drive. After the test drive Sunny introduced us to Shari who went over finance options. There was no pressure to buy which was great! We left without purchasing, but ended up calling back a day later to purchase. As I said we were from out of town so all of our corresponding was done via phone and email. We were able to pick up the car a week later. Sunny and Shari were both very friendly and professional. We would Definitely recommend their services! More

Great experience and managed my expectations Deneen made my car shopping experience easy and without the "tense" moments one normally feels when car purchasing. She answered all my questions (I Deneen made my car shopping experience easy and without the "tense" moments one normally feels when car purchasing. She answered all my questions (I had a lot) and explained the financing portion. She managed all my expectations (extra key fob, new tires, oil change, new wiper blades) as well as clearly stated what I should and shouldn't go with. As we financed it she was able to find a solution to reduce my monthly payments by quite a bit. I've had my car for 2 months in this cold weather and have had no problems. I will be getting another car in 2 years from her and Mark definitely. I worked in car rental at the counter for 8 years and am fairly knowledgeable in automotive but she amazed me with her calm and easy demeanor. I had visited 10 places in Toronto for this specific car and came across them. The drive up was worth it and I LOVE my ride!!! :):):) HAPPY IN TORONTO!! D.Dusseault (Toronto) More

Sunny, Sunny, Sunny -Not Cloudy!!! Who would have the patience for a woman that changes her mind at the last moment and wants a different car at the time of pick up? Sonny! ? He wanted Who would have the patience for a woman that changes her mind at the last moment and wants a different car at the time of pick up? Sonny! ? He wanted to make sure I was happy with what I bought, sure am.....loving the jetta!! second vehicle that we have purchased from Marks - same great service!! More

Dream Car, Awesome Dealership, Amazing Service I highly recommend Mark Wilson's Dealership! Amazing service, highly professional, great prices and friendly staff! I felt like a valued customer from I highly recommend Mark Wilson's Dealership! Amazing service, highly professional, great prices and friendly staff! I felt like a valued customer from the moment I walked into the door everyone greeted me with a smile and made me feel at home. Marko was highly professional and never made me feel pressured to buy my car he answered all my questions and was so patient with me! Shari Goldsworthy from the finance department was absolutely amazing. She went above and beyond answering all my questions and set me up with the best warranty for my car and looked out for my best interests! I highly recommend this dealership to anyone and I am so glad that I drove two hours away from my hometown to find the best car for me from the best dealership around! Special thank you to Marko and Shari! Michelle Taylor More

Jetta Purchase Purchased a 2011 Volkswagen Jetta from Jamie MacNeil. He was very professional and friendly. He took the time to explain all the details from each mak Purchased a 2011 Volkswagen Jetta from Jamie MacNeil. He was very professional and friendly. He took the time to explain all the details from each make and model we were interested in. We did not feel pressured at all to make a purchase. Shari did our financing. She was efficient and friendly. We our really enjoying our new car. We will definitely be back in the future when we require another vehicle in our family. As well as recommend Mark Wilson's to family and friends. Sincerely The Robinson family. More

Typical Used Car Salesmen - Bait and Switch Me: "Throw in the back-up camera and tinted windows and we'll buy the car today" Him: "Let's write this up!" ...half an hour of filling out forms... Me: "Throw in the back-up camera and tinted windows and we'll buy the car today" Him: "Let's write this up!" ...half an hour of filling out forms... goes to see his manager Him: "We can't give you the back-up camera. Do you still want the car?" Other bad things: 1) Went to pick up the car, it didn't have a license plate mount on the front so they sent me on an errand to a Hyundai dealership where I waited for an hour for someone to put the plate mount on. (Wilson's did pay the bill though) 2) The wiper blades were in terrible shape and had to be replaced (They did offer to replace them if I brought the car back, but I live an hour away so it's cheaper for me to replace them on my own) 3) Scratches and dents in the rear bumper. I didn't notice them until I got the car home. Would have been nice if they had been pointed out to me prior to purchasing. Maybe that's too much to expect of a used car dealer though. 4) I emailed Jamie to request a photo of the rear of the car. Two weeks go by, no response. Then I get an email from him asking if I am still interested in buying a car?? He'll follow up on a new sales lead but once the sale is completed he's done with you. (Wilson's did eventually send me a photo of the bumper showing the scratches and dents to prove that the damage didn't occur after I signed the paperwork but it also proves that they were well aware of the damage but didn't feel the need to point it out to me.) 5) Wilson's gets good reviews by offering free oil changes. Write a review, print it out and bring it in, get a free oil change. Who's going to take in a negative review and expect their free oil change? The good things: 1) The price of the car was decent although it was previously a rental car (also not pointed out to me before we started filling out the paperwork) so it's a risky buy 2) The car had a half tank of gas when I picked it up, not just the quarter tank promised in the contract 3) The car was very clean inside and out Overall: I would recommend this dealership but be very careful and do your homework. Important decision-making information is not volunteered so have a list of good questions and be prepared to walk away when they pull the old bait and switch. More

Salesman of the year Purchased a 2013 Mazda CX5 my salesman Jamie was one of the best I have ever dealt with, extremely polite, very professional, No Pressure, No Haggle, Purchased a 2013 Mazda CX5 my salesman Jamie was one of the best I have ever dealt with, extremely polite, very professional, No Pressure, No Haggle, as I as to test drive tis vehicle, he quickly arranged to have this SUV brought around, request a copy of my diver's licence, promptly returned it and explained take it for a drive take your time no rush. Upon our return Jamie declared "What you think", I replied quite nice and raised a few points and questions that was quickly and professionally answered, I declared we would like to take a few hours to discuss the possibility of the purchase. We were quite surprise to hear Jamie replied No Problem, I am here until 5:00P.M today here is my card please let me know your decision. We made our way back and closed the deal on a fantastic vehicle Thanks to a salesman that has earned his commission. WELL DONE Jamie, my wife and I congratulate you on your Talent. More