
Mark Wilson's Better Used Cars
Guelph, ON
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1,856 Reviews of Mark Wilson's Better Used Cars
My experience with Mark Wilsons I recently bought a Dodge Ram 1500 and overall I am very happy with the truck and the service that I had experienced with Mark Wilson's! I have to say I recently bought a Dodge Ram 1500 and overall I am very happy with the truck and the service that I had experienced with Mark Wilson's! I have to say they are a great dealership and I would recommend them for any one looking to buy a used vehicle. There were a few issues but they were resolved and the service centre was very easy to work with. More
Thank you! Incredible experience. From the test drive, to the final sale, all of the staff were helpful, professional and always friendly. Karl and Mike were Incredible experience. From the test drive, to the final sale, all of the staff were helpful, professional and always friendly. Karl and Mike were fantastic and we will definitely be returning to see these gentlemen for any future purchases. Thank you! Anthony and Amanda Godron More
Finally! As a female I find every time I have to bring my van in for a repair or even an oil change I am constantly being upsold! What a pleasure it was to bri As a female I find every time I have to bring my van in for a repair or even an oil change I am constantly being upsold! What a pleasure it was to bring my van in the day after I called for an appointment for warranty work and to walk out without someone trying to make a sale off me. The service people were friendly, helpful and efficient and I walked out without having to take out my wallet. Finally, a place I can go and not feel like I', being taken advantage of. I bought my last two vans from here and I drove my previous one for 10 years and put 327,000 KMs on it with minimal repairs. I strongly recommend this dealership and their service department. If I lived closer I would get all my service work done there. More
Amazing car purchase experience! I started with a simple pre-approval online and in less than a week we have our car in our driveway. The approval process was done fast at the adverti I started with a simple pre-approval online and in less than a week we have our car in our driveway. The approval process was done fast at the advertised rate. Once we got to the lot we looked a few vehicles and Sunny got us into two of them for test drives with no pressure at all. We took all the time we needed to make a decision between our top two choices and settled on the Journey. We then spoke with Deneen in the business office for our paperwork. I can say she was truly amazing to work with! Everything in order so there was no extra time wasted in there. Upon arrival, I signed the last of the paper work and was in and out in about 20 minutes in the new SUV. Thanks so much Sunny and Deneen...we'll definitely be back!! And looking forward to seeing the new location!! It will be amazing! More
Great Experience Had a great experience, the dealer was very helpful in every aspect of purchasing and choosing the correct car for my family would come back. Had a great experience, the dealer was very helpful in every aspect of purchasing and choosing the correct car for my family would come back. More
Great Experience We had a great experience buying our first vehicle with Wilson's. They were kind, efficient and very personal! My husband and I loved that our sales r We had a great experience buying our first vehicle with Wilson's. They were kind, efficient and very personal! My husband and I loved that our sales rep even helped us switch our car seat in and out of the cars we test drove so our son could join us! Very family oriented! More
Thank you for not being pushy Jim was very understanding, knew we had done our research and did not push us into making a decision we would regret later. We had an intelligent conv Jim was very understanding, knew we had done our research and did not push us into making a decision we would regret later. We had an intelligent conversation and had a chance to weigh our options. Thank you for a very pleasant experience. We are very pleased with our new van. More
Pressure free and enjoyable Sohail Khan (Sunny) made this experience very exciting and pressure free. I would recommend Wilson's to my friends and family. Sunny was very accomada Sohail Khan (Sunny) made this experience very exciting and pressure free. I would recommend Wilson's to my friends and family. Sunny was very accomadating and helpful where and when needed, thank you very much for changing my mind about used car salesman. More
Vehicle sold to someone else after deposit put down. We put down a deposit a vehicle so financing could be secured. After days of no communication, we were told they couldn't get approved through traditi We put down a deposit a vehicle so financing could be secured. After days of no communication, we were told they couldn't get approved through traditional lenders and were looking at other options. After more than a week, we were finally advised they found financing at one of their partner lenders at 13.5 %. We sent all income confirmation to proceed with the purchase only to have Mark Wilson's come back and tell us they sold the car to someone else. We were told this "never happens" and they didn't know what went wrong. When we asked why we were being told that the car was sold to someone else and they weren't approaching the other buyer since we had started the process first, Mark Wilson's refused to answer us. After a month and a half, we still had no resolution and had to call to ask for our deposit to be returned. We went to a Honda dealership after that and had an approval in 1 day at 5.5% More
It was great. I think that it's a very good place to purchase a used car. All the people including the service department were helpful and I am satisfied with my 20 I think that it's a very good place to purchase a used car. All the people including the service department were helpful and I am satisfied with my 2005 Nissan Sentra purchase. Thank you Mark Wilson's better Used Cars dealership. More