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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,856 Reviews
Call Dealership (519) 836-2900
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5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,856 Reviews of Mark Wilson's Better Used Cars

September 07, 2022

Great service great selection. Easy process done mostly remotely. Could have delivered if we needed but we drove to Guelph to pick it up. Highly recommend Mark and co. More

by jonnyrecords
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Cabrilo, Marc Fortier
Report | Print
Oct 12, 2022 -

Mark Wilson's Better Used Cars responded

We would like to thank you for this 5-star review. Our team of professionals is dedicated to providing you and everyone else who visits Mark Wilson's Better Used Cars with only the best there is to offer. We hope to see you sometime again soon, thank you for your business.

September 06, 2022

First time I have ever bought a vehicle and not gotten a full tank of gas. Barely at half. That's a real xxxx off considering what we paid. More

by dschippling76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Fortier
Report | Print
Oct 12, 2022 -

Mark Wilson's Better Used Cars responded

Hello Mr. and Mrs. Schippling, Thank you for your review, we appreciate all feedback as it helps us improve our process and customer service. Every vehicle that we sell comes with a ¼ tank of fuel, this is and has always been our process. The good news is that when you purchase a vehicle from Mark Wilson's and leave a review, you are entitled to receive a $25 gas card. All you need to do is contact your salesperson and they will make sure it gets to you. Have a wonderful day and enjoy your Mark Wilson's Better Used Car.

Oct 12, 2022 -

dschippling76 responded

Really for the amount we paid? First and last vehicle i buy from your crap holeof a dealership. Haven't even touched on the fact that you finance manager tried screwing us left, right, and center. I was just more polite then i ever was with the idiot at Ford when i bought my truck. Enjoy my money. Never see anymore of it.

September 02, 2022

Very professional very helpful In finding a car in my budget very happy very understanding More

by reid.weicker1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris LaChappelle, Tamara Cabrilo, Marc Fortier
Report | Print
Oct 12, 2022 -

Mark Wilson's Better Used Cars responded

Thank you for the 5-star review on Mark Wilson's Better Used Cars. We hope to see you sometime again in the future. All the best!

August 29, 2022

Due to the mass business Wilson's gets, wait time for help is too long. Once you have help, wait time for each process is too long. Considering that the time it took me to first see the car, to the time More

by Laura Ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Brennan, Marc Fortier
Report | Print
Sep 02, 2022 -

Mark Wilson's Better Used Cars responded

We thank you for your review as we take every customer review very seriously. I'm sorry you had a bad experience here at Mark Wilson's in regard of your wait time. We are extremely busy and are very conscious of our customer's time, and we always attempt our best to make sure each and every customer remains satisfied with their experience at the dealership. We hope to have you come back sometime soon to see wait time improvements. All the best.

August 27, 2022

This is the second vehicle I purchased from Mark Wilson’s, the customer service is excellent More

by tsimpson0401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Fortier, Melanie Palmer
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

Hello! We couldn't be happier that you had such an amazing experience with the Wilsons team! This is exactly what our team aims for with all of our clients a great experience and the opportunity to deal with you again in the future! Thank you for choosing Mark Wilson's Better Used Cars again! Enjoy the new vehicle!

August 26, 2022

Tucker was great to deal with very friendly and did an awesome job with getting me a fair price on my trade-in and setting me up with my new car! More

by laura verrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Brennan, Tyler Tucker, Emma Velasco
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

We would like to thank you for this 5 star review Laura. Our team of professionals is dedicated to providing you and everyone else who visits Mark Wilson's Better Used Cars with only the best there is to offer. We hope to see you sometime again soon, thank you for your business.

August 25, 2022

We had an enjoyable experience. There was no pressure from staff and we felt relaxed. More

by Smith_701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Fortier
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

Thank you for your 5-star review of Mark Wilson's Better Used Cars! We wish you many happy miles in your better-used vehicle and hope to have the pleasure of seeing you again.

August 20, 2022

I bought my first fully electric vehicle yesterday, a Hyundai Kona Electric, and am very excited with my new car. Marc Fortier was a pleasure to work with, he brought me several cars to test drive as I More

by Neufeldt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Brennan, Marc Fortier
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

We would like to thank you for this review. Marc and our team of professionals is dedicated to providing you and everyone else who visits Mark Wilson's Better Used Cars with only the best there is to offer. We hope to see you sometime again soon, thank you for your business.

August 20, 2022

Marc was really nice and helped me find a vehicle that was suitable for me. More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iwona Bowman, Marc Fortier
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars. We are happy to hear that you had a great experience with purchasing your better-used vehicle with our team, we hope to see you again sometime soon!

August 18, 2022

Great experience dealing with all the staff at Mark Wilson. Tucker and Ellena where a great help. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Brennan, Tyler Tucker
Report | Print
Aug 29, 2022 -

Mark Wilson's Better Used Cars responded

Thank you for your 5-star review of Mark Wilson's Better Used Cars! We wish you many happy miles in your better-used vehicle and hope to have the pleasure of seeing you again.

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