Maranello BMW

I leased a 2026 BMW iX xDrive 60 here in December 2025. Three issues were never resolved despite months of formal complaints. SUMMER TIRES: Delivered in December with summer-only tires and no plain-lang Three issues were never resolved despite months of formal complaints. SUMMER TIRES: Delivered in December with summer-only tires and no plain-language warning. The car was undrivable in the first snow. I had to buy winter tires at my own expense. SECURITY DEPOSIT: Every written quote I received showed $0.00 for the security deposit. At the moment of signing, $1,400 was suddenly required as a separate payment. No explanation was ever given for why all prior quotes showed $0. SIRIUS XM: The complimentary 6-month subscription was never activated at delivery. I had to sort it out myself months later. When I escalated formally, I was told a signed contract means nothing can be done. I was also discouraged from contacting regulators. Complaints filed with OMVIC (ref. #00047823) and BMW Canada. CUSTOMER SERVICE: 1/5 | QUALITY OF WORK: 1/5 | FRIENDLINESS: 1/5 | OVERALL EXPERIENCE: 1/5 | RECOMMEND: No More

Overall good service, but one issue. I dropped my car on time for service as scheduled. It took me 5 hrs waiting for an 1 hr service. I dropped my car on time for service as scheduled. It took me 5 hrs waiting for an 1 hr service. More

I had to change my tire due to a nail and Gary was able to get me in the next day to change it in the same day. Great service from Gary and quality of work from the mechanic. to get me in the next day to change it in the same day. Great service from Gary and quality of work from the mechanic. More

The service completed as requested and there were no issues with the quality nor timeliness. All good. issues with the quality nor timeliness. All good. More

Michael and Jack, were a great help when having to deal with the used car Non Original BMW warranty that I had purchased when I bought the car used from another dealership. They also spotted some other ite with the used car Non Original BMW warranty that I had purchased when I bought the car used from another dealership. They also spotted some other items that needed attention, that I wasn’t aware of and luckily were also covered! Thank you Michael, Jack and Maranello BMW! More

I have been a long time client of BMW, at a different location and my first time at Maranello BMW. I was extremely satisfied with my overall experience, from the person who greeted me to my Advisor Sandr location and my first time at Maranello BMW. I was extremely satisfied with my overall experience, from the person who greeted me to my Advisor Sandro, who was extremely responsive regarding my vehicle repair.Sandro made sure I was satisfied and followed up with me once I left. He is polite, courteous, and great to deal with. I would also like to acknowledge Christina, who was friendly and courteous.My overall experience was great. Happy Client! More

Sandro at Maranello BMW’s service department was fantastic! He’s so professional and knows his stuff. He handled everything quickly and made sure I was completely happy. It’s always a pleasure worki fantastic! He’s so professional and knows his stuff. He handled everything quickly and made sure I was completely happy. It’s always a pleasure working with him. More

Sandro in the service department at Maranello BMW did an excellent job. He’s professional and very knowledgeable. He took care of everything efficiently and made sure I was completely satisfied. It’s always excellent job. He’s professional and very knowledgeable. He took care of everything efficiently and made sure I was completely satisfied. It’s always a pleasure working with him! More

Sagar at Maranello BMW was really knowledgeable and organized. Made our buying experience easy. Now we are a Mini and BMW Maranello family. organized. Made our buying experience easy. Now we are a Mini and BMW Maranello family. More

Sandro Francavilla is awesome to deal with. He is professional, very polite and courteous. Provides quick status on my vehicle. He makes servicing my car a pleasant experience. He is professional, very polite and courteous. Provides quick status on my vehicle. He makes servicing my car a pleasant experience. More