Maple Toyota
Vaughan, ON
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87 Reviews of Maple Toyota
Right on time with the service appointments, excellent quality service, great feedback from the mechanic, and I am a happy customer. Jo Ann is a very very nice customer service provider. quality service, great feedback from the mechanic, and I am a happy customer. Jo Ann is a very very nice customer service provider. More
Awesome scheduling Punctuality in appointment to timing Awesome scheduling Punctuality in appointment to timing n servicing Welcoming atmosphere n great customer service Recommending this dealership for Awesome scheduling Punctuality in appointment to timing n servicing Welcoming atmosphere n great customer service Recommending this dealership for hazzle free vehicle purchase n services More
I bought a 2016 Highlander from this dealership. These people did not provide me a copy of a safety certificate when I bought the car which is very wrong. A couple of days after buying the car, the back w people did not provide me a copy of a safety certificate when I bought the car which is very wrong. A couple of days after buying the car, the back wipers did not work, which doesn't make any sense if they did a safety on the car since they check all wipers. I informed this issue to the Service Manager at the dealership and he said he has ordered the part for the wiper and I have to drive all the way from Waterloo to Vaughn so they can install it. It has been 2 months since the phone call and I have still not received any confirmation that the part has arrived and is ready to be installed. It should be the responsibility of the dealership to inform me when it has arrived. Also, one month later after buying the car, I was driving on the highway and a driver behind me noticed sparks coming from the bottom of my car. I pulled over and noticed that a metal plate covering was rubbing against the road and making sparks. The piece later comes off, but luckily I still have it. This could have been a very dangerous situation as I was with my family. However, it could have been avoided if the dealership did that safety inspection properly. Lastly, when I was taking the car from the dealership, the salesperson: Umer Shahid told me that he is going to ship the second set of keys to my house in Waterloo, and it should arrive in the next couple day. It has been 2 months now and I still have not received my 2nd set of keys. More
I just walking in MAPLE TOYOTA to the fix my problems and they take me right away to take care my 2017 RAV 4 to fix the problemI I am very happy with Assistant General Manager service Advisor ANOUAR SAROUT/ they take me right away to take care my 2017 RAV 4 to fix the problemI I am very happy with Assistant General Manager service Advisor ANOUAR SAROUT/UDITHA thank you so much for take care me and my vehicle I am very satisfied with your job done. More