Maple Ridge Volkswagen

Customer Service My wife & I have grown up around family businesses in the retail world. We both agree before we left home today that customer service would be one of My wife & I have grown up around family businesses in the retail world. We both agree before we left home today that customer service would be one of the main deciding factors involved in our decision today & we were not disappointed. Johnty Warmenhoven & Adam Walker (Not myself) went above & beyond the call of duty today. They sold us on the value of the vehicle & how it reflected our busy lifestyle, instead of just focusing on price & how to get us to drive away in it faster. Volkswagon Maple Ridge was stop #5 of 6 stops planned for today, but we knew our hunt was over after only spending 5 minutes with Johnty. This is our first new vehicle ever purchased & the entire team at MRVW made us feel like family doing it. There was no rush, All questions were answered , objections were encouraged & handled properly. This was a stress free experience & a fun one. When things took longer then expected, they were quick to ensure we had a hot meal and a cold drink. Thanks Again to the great team at Maple Ridge VW! More

Great experience i bought a 2015 GTI, Trevor , Scott and Chris were very helpful. I would recommend this dealership to anyone who's interested in Volkswagen. Great e i bought a 2015 GTI, Trevor , Scott and Chris were very helpful. I would recommend this dealership to anyone who's interested in Volkswagen. Great experience! More

Simple and Friendly I bought a 2014 Jetta TDI, Johnty and Chris were zealous and helpful. They both worked efficiently and hard to get my business. I would recommend thi I bought a 2014 Jetta TDI, Johnty and Chris were zealous and helpful. They both worked efficiently and hard to get my business. I would recommend this dealership in a heartbeat to anyone considering a Volkswagen. More

Excellent customer service I recently purchased a brand new fully loaded 2015 GTI from maple ridge VW. I shopped around for a bit and no other dealerships were able to match the I recently purchased a brand new fully loaded 2015 GTI from maple ridge VW. I shopped around for a bit and no other dealerships were able to match the price. We had some minor hiccups during the delivery of my vehicle but Chris and Trevor made sure everything was taken care of. I highly recommend this dealership for all your Volkswagen needs. More

Great experience again! Maple Ridge VW had called us because they had a customer that was interested in our VW Golf Wagon. We went to the dealership to hear their offer. We h Maple Ridge VW had called us because they had a customer that was interested in our VW Golf Wagon. We went to the dealership to hear their offer. We had the pleasure of dealing with Johnty, who sold us on the new Golf Wagon - Wolfsburg edition. We are happy we came, and think we got a good deal overall. Even though it was late in the evening, everyone was very patient and friendly. They even went over to Tim Hortons to buy us supper. SCORE!!! More

Smart and Friendly I purchased a 2014 Jetta. These guys knew their product and offered their best. I've dealt with Johnty before through family and that time we had him I purchased a 2014 Jetta. These guys knew their product and offered their best. I've dealt with Johnty before through family and that time we had him competewith a different dealership. Our last purchase wasn't with Maple Ridge but Johnty had shown us exceptional customer service and made us feel more valued. I am glad I made the right decision to purchase our vehicle through him. These guys work hard for your business and are some of the few honest people out there. Great business skills coupled with Integrity!! More

Fantastic VW Experience I purchased my first new car at this dealership last week and couldn't be happier with the whole experience. Johnty was a fantastic sales person. I ha I purchased my first new car at this dealership last week and couldn't be happier with the whole experience. Johnty was a fantastic sales person. I have recommended them to everyone! More

brought a Jetta from Alanna Smith It was Excellent service when I went to buy a Volkswagen Jetta from Maple Ridge Volkswagen ! Product Specialist was Alanna Smith !!!! I wish them all It was Excellent service when I went to buy a Volkswagen Jetta from Maple Ridge Volkswagen ! Product Specialist was Alanna Smith !!!! I wish them all the Best ! Thank you very much for Excellent Customer service!!! More

Jetta Super friendly staff, great service and they even had hot dogs for the kids to eat and keep them busy.... Trust me it's not easy shopping for a car wi Super friendly staff, great service and they even had hot dogs for the kids to eat and keep them busy.... Trust me it's not easy shopping for a car with 5 kids lol More

excellent customer service As a member of the transportation industry I highly recommend coming tto Volkswagen. Knowledgeable staff and a no pressure attitude towards sales make As a member of the transportation industry I highly recommend coming tto Volkswagen. Knowledgeable staff and a no pressure attitude towards sales makes for an awesome buying experience. More