Maple Ridge Volkswagen

Image of sleezy car sales SHATTERED Was just dreading going in to the dealership. This due to many bad car buying experiences in my life time. Been lied to, pressured, cheated, tag teame Was just dreading going in to the dealership. This due to many bad car buying experiences in my life time. Been lied to, pressured, cheated, tag teamed, you name it…. MRVW has changed my negative opinion of the car sales industry to be sure. David was an absolute gentleman to deal with. Soft spoken, not the least bit pushy. A wealth of knowledge to be sure. I believe he is referred to as a master product specialist – appropriately so. He went out of his way to answer all questions. My ‘deal’ went down late in the evening. David made himself available to answer questions and go over features on the car that night (after closing) and the following weekend in the daylight – days after the sale. Adam was pleasant as well. I knew what my trade was worth and what I wanted to pay for the new station wagon. Adam tried to get a little bit more out of the deal, gently, respectfully and it never became adversarial. Can’t begrudge the dealership for that – they are a business with a lot of expenses. Like me, they want to feed their families…. At no time did I feel uncomfortable or on the defensive. While I had finances in place, I did interact with Scott to finish up paper work. Very pleasant and helpful. Bloke (sorry – name escapes me) who handled insurance also very pleasant. Everyone at the dealership friendly, outgoing and genuine in my opinion, both on the night of purchase and today’s follow up visit. Dealership definitely has my business and new station wagon shall be maintained there. If I find myself needing a vehicle in future, I’ll be looking up David P. for sure. Many thanks – well done! Stereotypical version of shady car sales shattered! More

Exceptional Care This was an exceptional car buying experience. This was a no pressure environment, combined with honest and helpful advice. Everyone went to great len This was an exceptional car buying experience. This was a no pressure environment, combined with honest and helpful advice. Everyone went to great lengths to make sure we were satisfied. More

Auto Canada's finest ! In the past years I've purchased numerous vehicles at dealerships all over the lower mainland, I never thought a small Volkswagen dealership would imp In the past years I've purchased numerous vehicles at dealerships all over the lower mainland, I never thought a small Volkswagen dealership would impress me so much and be my number one choice . I have referred two close friends of mine already! Das auto ! More

I love volkswagon! Had a welcoming experience from the moment I walked in. Pierre was very pleasant and thorough in explaining all the cars features and always had an an Had a welcoming experience from the moment I walked in. Pierre was very pleasant and thorough in explaining all the cars features and always had an answer to my questions. More

Super friendly and extremely helpful and informative Right from the start Trevor was friendly and was able to explain our options very clearly. He was very patient with our questions and made sure that w Right from the start Trevor was friendly and was able to explain our options very clearly. He was very patient with our questions and made sure that we felt comfortable while we were there. He listened carefully to all our needs and never tried to pressure us into a sale. From the moment we walked in all the staff were welcoming and I couldn't be happier with my new Jetta. More

Fastest and best car dealer you can find As I walked in the employes came to you, unlike places where u need to seek for assistance, super friendly, and they give you great and helpful recomm As I walked in the employes came to you, unlike places where u need to seek for assistance, super friendly, and they give you great and helpful recommendations. I have bought many cars before this one however this one was by far the best Volkswagen dealership you can find. More

I AM A REPEAT CUSTOMER !!!!!!!!!! i will recommend this dealership to everyone,the respect i got from MR CHRIS MASSE and MR DAVID PROCKNOW was second to none. keep up the good work!! i will recommend this dealership to everyone,the respect i got from MR CHRIS MASSE and MR DAVID PROCKNOW was second to none. keep up the good work!! More

Ben&Adam&Chris are so helpful! My name is Lindsay. I wanted to browse the cars on Sep 8 there. I saw their Beetle from Craiglist and went there. I had an appointment with Ben. Wh My name is Lindsay. I wanted to browse the cars on Sep 8 there. I saw their Beetle from Craiglist and went there. I had an appointment with Ben. When I went there he was with another customer but I got right away helped by Adam. He was helping me to find a good car until Ben became available. I finally got 2013 Beetle Turbo with a great deal. Also Chris who is the sales manager there helped me to make my service even better. They had a great team-work. They found me the right car that I love. Thanks again for Ben, Adam and Chris. More

Silvia (Monica) Geana Ben and Chris assisted me in purchasing my new jetta. They both were very knowledgable in their work, friendly and had exceptional customer service s Ben and Chris assisted me in purchasing my new jetta. They both were very knowledgable in their work, friendly and had exceptional customer service skills. I was very pleased with the service I received and would highly recommend them to others. More

Made lemonade out of a lemon Thanks to Rob, our experience was great!!! After buying a second hand trade in car, upgraded and drove off in a brand new Jetta. We highly recommen Thanks to Rob, our experience was great!!! After buying a second hand trade in car, upgraded and drove off in a brand new Jetta. We highly recommend this dealership, Remco & Mady. More