Maple Mazda

TERRIBLE SERVICE I recently brought my Mazda 3 to maple mazda for service. Got charged something that I didn't consent to. When I politely asked Rico for an explanatio I recently brought my Mazda 3 to maple mazda for service. Got charged something that I didn't consent to. When I politely asked Rico for an explanation he laughed in my face and basically said "what do you expect?". It is hard enough as a woman going into dealerships, having the men look at you like your an idiot little child, I don't need to deal with this man laughing in my face! I am happy to pay for warranted service. When I get charged for something that I don't know what it is, I think I am entitled to a professional explanation of the service. Later I spoke to the manager Ryan over the phone. He assured me he would do "some digging" and would get back to me later that day for sure. It has been 8 days and I have heard nothing!! I called Mazda Canada and they will not take any responsibility for this poor service. They said it's up to the dealer to handle the complaint. When I said they obviously don't care about the Mazda brand or they wouldn't treat their customers this way they said there was nothing that they can do about it. I am astonished at the poor service from this dealer. I will never go back. I would rather drive much further away to Avante Mazda (where I bought the car) as they actually know how to treat people! More

Great Staff & Great Vehicles In March of 2015 I purchased a new 2015 Mazda 3. Yes the car is great, but dealing with the staff made the whole experience that much better! I cannot In March of 2015 I purchased a new 2015 Mazda 3. Yes the car is great, but dealing with the staff made the whole experience that much better! I cannot say enough about Sheldon and Bill. I know I'm leaving out quite a few people but everyone was very helpful and accommodating. I did not feel pressured at all. I got the impression that my satisfaction was their priority and I was left feeling very happy about the whole experience. I have visited the dealership a few times since and I really do feel that I'm part of a family at Maple Mazda! I recommend not only the vehicles but to deal only with Maple Mazda. Great Job all round. I almost want to buy another one in black! More

satisfied Paul was fantastic went above and beyond to get the car that we wanted,I do highly recommended Maple Mazda to whom is looking for a used or new car Paul was fantastic went above and beyond to get the car that we wanted,I do highly recommended Maple Mazda to whom is looking for a used or new car More

Purchased The Mazda CX-5 Love my new Mazda CX-5 GT! The SUV is great, really nice quality and good on fuel economy. Nice Radio/ NAV system as well. Sakfan is friendly. Love my new Mazda CX-5 GT! The SUV is great, really nice quality and good on fuel economy. Nice Radio/ NAV system as well. Sakfan is friendly. More

MAPLEMAZDA.CA TOP NOTCH SALES EXPERIENCE!! LOVE MY CX-5!! Having worked within the auto industry as a business manager with Kia, I can say first hand that my experience at Maple Mazda exceeded my expectations Having worked within the auto industry as a business manager with Kia, I can say first hand that my experience at Maple Mazda exceeded my expectations. From the moment our family walked into the showroom, Ryan Hughes (GSM) and Eric Agmon (Sales) made us feel comfortable, answering every question and/or concern we had with ease. Having previously visited other Mazda dealers, I was also very impressed by Ryan's straight-forward, easy-going and transparent approach throughout the entire sales process. He even provided us with a copy of the dealer worksheet so we could review the numbers overnight, without added pressure and shop around the offer if we wished to. Needless to say, Maple Mazda went above and beyond to earn our business, and we’re happy to refer any business their way!! Thanks again Ryan, Bill and Eric for making our first Mazda purchase enjoyable and a memorable one!! PS – the boys also wanted to say thanks for “letting them hit the GONG and the cool Mazda hats!!” #MapleMazda #RyanVIP #EricRocks The MacLean's Happy Mazda CX-5 Owners Zoom-Zoom More

Easy and straight forward dealership After few internet search, I exactly knew what type of car I am looking for, I went to this dealership because of its good location, with less traffic After few internet search, I exactly knew what type of car I am looking for, I went to this dealership because of its good location, with less traffic congestion. The show room was very quite and pleasant, the staff were very polite, and helpful. I could buy my car and close the deal in less than an hour, and have my licenced car ready in 48 hours. More

If you want a Mazda this is the place to get it. Excellent sales team, no stress and no hassle. Sheldon was excellent taking care of all my concerns and together with Ryan, we found the way to a fair Excellent sales team, no stress and no hassle. Sheldon was excellent taking care of all my concerns and together with Ryan, we found the way to a fair price for both parties. Also, they got the car exactly as I wanted in record time, a 2016 Mazda 6 GT Manual - Deed Crystal Blue. Bill was a great person to deal with everything related to the financing, warranty and extra packages. For me is my first Mazda’s product, but with the help of the sales team, I believe got a good deal and an awesome car. Thank you guys for the great experience buying my Mazda 6 and get the opportunity to hit the gong. More

Mazda CX5-GT 2016 We would like to thank Paul, Bill, and Raymond for helping us to chose our new car. You guys are very cooperative, available all the time even during We would like to thank Paul, Bill, and Raymond for helping us to chose our new car. You guys are very cooperative, available all the time even during your off time and patient. Thank you very much for all the help and the effort you put in. We are very happy with our new Mazda CX-5. David & Rouzalin. More

A good experience buying a car masda maple I find the costumer service at Mazda maple was really good . The sale man that helped me ( Raymond) was friendly and always ready to provide details I find the costumer service at Mazda maple was really good . The sale man that helped me ( Raymond) was friendly and always ready to provide details about the car I was interested in and he was always friendly and patience. More

purchasing my first car The environment was very welcoming and made it really easy to shop for my very first car. They do a ritual when a buyer buys a car, they hit a gong an The environment was very welcoming and made it really easy to shop for my very first car. They do a ritual when a buyer buys a car, they hit a gong and it was warming that everyone was congradulating on my purchase. Service e was incredible! More